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Comfort Suites Airport

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174 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Raleigh, North Carolina, United States
Reviewed 12 December 2016

Great rooms and customer service, has all the amenities in the room ,breakfast in the morning. Right near the Millhouse restaurant with varied menu and all day cocktail specials. we would go back again

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Helpful?
Thank Joel B
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Joel, We appreciate you taking the time to review our hotel and are pleased the location was convenient to you. Our team strives for excellent customer service so thank you for acknowledging our efforts. We look forward to accommodating you again. Tina Patel 904-741-0505

Ada, Oklahoma
Reviewed 16 November 2016

We were in town to visit a grandson in the navy before flying home. The suite we had was clean, reasonable, and served us well for 3 days. Breakfast was included but was average except for the gravy which was very good. Staff was pleasant and helpful.

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Helpful?
Thank Malinda P
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Malinda, Thank you for taking the time to write a review! We are happy to meet your standards with customer service and we appreciate you staying with us. We hope to serve you in the future and please do not hesitate to call me when you return to Jacksonville! ...Tina Patel 904-741-0505

Elkridge, MD
Reviewed 13 November 2016

Very nice hotel close to airport. Rooms were big, quiet, clean, beds comfortable, rates reasonable. Staff friendly even when having to explain things over and over to customers who just didn't get it as we witnessed with people checking in before us. Nice breakfast - waffles, biscuits, eggs, sausage, other items. Not many tables to sit at so we ended...

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Helpful?
Thank natslive
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank You for your review about the hotel and friendly staff! We are happy to know that everything was great! We look forward for your next stay!! ...Tina Patel 904-741-0505

Atlanta, Georgia
Reviewed 10 November 2016 via mobile

As a frequent traveler to the Jacksonville airport area I have stayed at most of the area hotels. I found this one to be very clean and quiet even with a full house. I stayed her for two weeks and I was very comfortable. The manager and staff go out of their way to accommodate their guests. An added bonus...

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Thank TeamATL
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank You for taking time to write a review and I apologize for a late reply! But we are happy to know that your 2 week stay at our property was comfortable! The staff is thrilled to read this review. We shall wait for you next return to the hotel! ...Tina Patel 904-741-0505

Reviewed 6 October 2016

We drove 18 hours from Michigan to cruise and stayed 1 night. This hotel has excellent customer service, they even held our room when there was a problem when we booked through another site and it didn't go though. The hotel didn't know how to contact us directly so they held our room anyway just in case we showed up....

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Helpful?
Thank Penny P
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Ms Penny P, First I would like to Thank You for taking time to write a review about our property and our staff service!! We are happy to know that you enjoyed the stay. We look forward for your next visit in town. Once again Thank You! ...Tina Patel 904-741-0505

Massachusetts
Reviewed 18 September 2016

we stayed here while visiting my sister. although the hotel was a little run down, but it was clean and the desk clerk and cleaning lady was really nice. they serve breakfast in the morning, more than enough to get your day started and the coffee was great. the beds and bedding were nice, bathroom adequate and the fridge held...

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Thank MassachusettsRusty
Altadena, California
Reviewed 12 September 2016 via mobile

Sharon the desk clerk provided great customer service. Her warmth and friendliness makes you want to come back to Comfort Suites Airport. The continental breakfast was very good and filling. Sharon personality was welcoming, pleasing and open to all the guests as I witnessed this as I was waiting to check-in.

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Thank commodore7
Reviewed 5 September 2016 via mobile

We had a great room with wonderfully comfortable bed for sleeping, plentiful pillows with different options soft to firm, spacious and comfortable for us to rest and get work done as well. Breakfast in the morning with great coffee, also. Although on a trip to take our daughter her car we both still had to work. Wi Fi was essential...

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Thank Sherry S
Reviewed 23 August 2016 via mobile

I booked an overnight stay at this hotel because my husband and I had an early morning flight out of JAX on 8/24/2016. Upon check-in I was told my reservation was not for the evening of 8/23/2016 but rather 8/24/2016. I inadvertently made my reservation for the wrong night. Sharon, the Comfort Suites hotel receptionist, explained she could cancel our...

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Thank Mike5263
Allison Park
Reviewed 14 August 2016

Nice hotel, modern nice, clean room, room 217. Comfortable bed, small fridge, microwave, very friendly staff, very nice hot breakfast. AARP discount. Short distance to the Port of Miami for the cruise.

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1Thank Ellen B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Suites® Airport is conveniently located within two miles from the Jacksonville International Airport. The Jacksonville Municipal Stadium (formerly Alltel Stadium) and the Jacksonville Zoo and Gardens are a short drive away. Jacksonville Beach and Adventure Landing Jacksonville are 23 miles from the hotel.Located off Interstate 95 and three miles from Interstate 295, the hotel is located on the north side Metro Jacksonville, in the hub of the International Tradeport. The Jacksonville Port Authority (JAXPORT) is within close proximity. The JAXPORT has three public marine terminals and one passenger cruise terminal: Blount Island Marine Terminal, Talleyrand Marine Terminal, Dames Point Marine Terminal and the temporary JAXPORT Cruise Terminal. The hotel can arrange shuttle service to the port for a nominal fee.This Jacksonville, FL hotel is close to River City Marketplace, Regency Square Mall, the Prime F. Osborn III Convention Center, Shands Jacksonville Hospital, downtown Jacksonville and many beaches. South on Interstate 295 is a major commercial and industrial area with regional offices for UPS, FedEx, BMW, Burger King and many more.Several restaurants and cocktail lounges are located nearby, including LongHorn Steakhouse, Ruby Tuesday, Cracker Barrel Old Country Store, Chili's, Applebee's Neighborhood Grill and Bar, Denny's, Marco Polo Chinese, Flight 747 Lounge and Grill, Destination and Montego's Restaurant.Full-service amenities include:24-hour airport transportation Free wired high-speed Internet access in all suites Free wireless high-speed Internet access in the lobby Free local calls Free weekday newspaper This Jacksonville, FL hotel offers a free hot deluxe continental breakfast, featuring fresh coffee, tea, milk, fruit juices, bread, oatmeal, bagels, English and sweet muffins, waffles, doughnuts, eggs and sausage, fresh fruit and cold cereals. An outdoor pool is also located on the property.Business travelers will appreciate conveniences like an Internet kiosk in the lobby, two-line telephones with data ports, voice mail and access to copy and fax services. The boardroom accommodates eight people and the Jaguar Room accommodates 45 people. High-speed Internet access and audio visual equipment is available in the meeting rooms.All spacious suites include sofa sleepers, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Guest laundry facilities and dry cleaning services are available for guest convenience.The convenient airport location, friendly customer service and relaxing accommodations make the Comfort Suites Airport perfect for business and leisure travelers in the Jacksonville area. Come enjoy the Suite life. ... more   less 

Additional Information about Comfort Suites Airport

Address: 1180 Airport Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: $119 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 59
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Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main floor rooms are easier when carting luggage, etc”
 of 5 bubbles Screwball, 8 Jan 2017 | Read review
“Would recommend kings suite to any couple or business trip.”
 of 5 bubbles mathieul262, 26 Jul 2016 | Read review
“High is best to get away from parking lot noise.”
 of 5 bubbles Clogtowner, 2 Jun 2016 | Read review
“All rooms are inside with elevator access to the upper floors. We stayed on the 2nd floor and enjoyed the views.”
  • Nice and clean tub/shower area.
  • Good sized bathroom
  • Frig/microwave area
  • Beds, divider and sofa area.
  • Desk area
  • Looking into room from the doorway,
 of 5 bubbles Travelinggrandma001, 23 May 2016 | Read review
“Our room was on first floor and very quiet.”
 of 5 bubbles 696cliffordg, 21 Apr 2016 | Read review
5 of 5