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SpringHill Suites Jacksonville

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SpringHill Suites Jacksonville
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168 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Florida
Level Contributor
161 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed here over the thanksgiving holiday. The staff is super friendly and very accommodating. The room was great for our needs, and the bed was very comfortable. The only downside was that our room smelled like urine - similar to a nursing home. We saw huge floor fans in the hallway, so maybe toilets overflowed or something. Minus the... More 

Helpful?
Thank Lisa R
Navarre, Florida
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

I stayed at this hotel every week. The staff is super friendly, the rooms are clean and offer plenty of room, and the hotel has tons of restaurant options within a short walk or drive. If you're looking for a good place to stay you have found it here in Jacksonville.

Helpful?
Thank Dan S
Level Contributor
143 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 October 2016 via mobile

I stayed here for a night while on business. The room and hotel were quiet. The price was decent and the breakfast was quite good. I didn't really use the amenities but they seemed to be good. The staff was friendly and helpful. The bed was comfortable and the property seemed clean and safe.

Helpful?
Thank RRoberts6
Lehigh Acres, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016 via mobile

We have stayed in many hotels over the past year and every room there has been an issue until now! This has to be the best maintained property around. The staff was extremely helpful as well. Thanks for a restful stay.

Helpful?
Thank PastorSutton
Oklahoma City, Oklahoma
Level Contributor
88 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 1 September 2016

Very friendly and polite staff from check in to communicating with the General Manager. I just feel housekeeping needs to be certain the rooms are totally clean and free of the previous guests. Will probably try again.

Helpful?
1 Thank 21353
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your feedback concerning your recent stay with us. We are working very hard to have all of our service levels reflect our newly renovated hotel rooms and lobby. I will follow up with the housekeeping Manager to review and improve the inspection process. Thank you again. More 

Tallahassee
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 August 2016

Hotel lobby and registration areas are under construction. This area is open to the breakfast area and despite attempts to curtain off the construction area breakfast room disrupted by increased personnel and noise. Breakfast itself was good with decent choices. Waffle maker only available on weekend during my 6 day stay. Hotel suites in need of an update but I... More 

Helpful?
Thank TerryGator
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your comments. The good news is all of the construction is complete, the 'curtains' are gone, and the breakfast has a total of 65 seats. There is only a few punch out items to complete. We do hope you will come visit again when you are in Jacksonville to experience the total new product. Thank you. More 

Lake City, Florida, United States
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 August 2016

Great location with plenty of restaurants very very close by. St. John Town Center is less than two miles away with plenty of specialty restaurants and shopping. Quiet hotel back a little off main road. Out door pool and spa. Coffee in lobby 24 hrs. Very pleasant staff.

Helpful?
Thank Jim W
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for the very nice comments. Our goal has been to make our guests comfortable and have all hotel amenities in place through the refresh. We will finish this week with a new hotel...hope to see you on any return visit to Jacksonville. More 

1 review
Reviewed 11 August 2016 via mobile

We had a excellent visit. We spent lots of time in the pool after a great breakfast made by Yolanda. She was super sweet to my grandkids and went out if her way to make this experience for them special. Thanks everyone at Springhill Suits.

Helpful?
Thank Lisa L
Jupiter, Florida
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 August 2016 via mobile

This hotel was in the middle of major remodeling. The desk was crowded with a compressed lobby with an unapproachable breakfast section. The lobby scared my wife. The rooms were small and the AC was noisy. It reminded me of a motel chain property that had seen better days. Maybe the remodeling will triple the needed lobby space and give... More 

Helpful?
Thank scappellee
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

I do want to apologize for the 'tight' conditions in the lobby and breakfast area. We are close to finishing the project and it will double the space in our public areas. We can't wait and I know our customers will enjoy the new space. Please give us another try in a few weeks if you return to Jacksonville. Thank... More 

Level Contributor
6 reviews
Reviewed 7 August 2016 via mobile

The staff at this Hotel were very friendly and helpful, rooms were quite and clean. Breakfast was a bit under whelming even for a free hot hotel breakfast, the sausage was horrible! I'm sure when the renovation down stairs is done it will be a great place to stay. Don't let the renovation scare you off, there was no effect... More 

Helpful?
Thank Gerry N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Jacksonville

Address: 4385 South Side Blvd., Jacksonville, FL 32246 (Formerly SpringHill Suites Jacksonville / Deerwood)
Region: United States > Florida > Jacksonville
Price Range: $119 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville 3*
Number of rooms: 102
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Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Jacksonville staff and other travellers.
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Questions? Get answers from SpringHill Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own drinks and snacks to save $. 5th floor is the best location but with neighbors walls are thin!”
 of 5 bubbles shecanthrowdown, 17 Apr 2016 | Read review
“Seems to be poorly managed...especially for a Marriott hotel.”
 of 5 bubbles 962jerryt, 21 Nov 2015 | Read review
“Request a room toward the end of the hallway for a quieter experience.”
 of 5 bubbles terrterr10, 28 Sep 2015 | Read review
“front window rooms and high floor.”
 of 5 bubbles neveragain3987, 24 Jul 2015 | Read review
“Check on which floors undergoing tub upfits. Epoxy smell may bother some.”
 of 5 bubbles 193MaryB, 22 Jul 2015 | Read review
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