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SpringHill Suites Jacksonville

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Traveller (44)
Room & Suite (34)
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Ratings and reviews
Certificate of Excellence
  • Excellent36%
  • Very good27%
  • Average23%
  • Poor10%
  • Terrible4%
Travellers talk about
“sink area”(4 reviews)
“movie theater”(6 reviews)
“bit dated”(4 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
Self-Serve Laundry
3 Star Hotel
Offers from SpringHill Suites Jacksonville
Special Offer: Member Rates
Hotel deals
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Location and contact
4385 Southside Blvd, Jacksonville, FL 32216-5475
Hotel website
28.2 km to Jacksonville Intl Airport
51 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)
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235 results
Traveller rating
76
66
56
26
11
Traveller type
Time of year
LanguageEnglish
76
66
56
26
11
Show reviews that mention
All reviewssink areamovie theaterbit datedwalking distancechoose this hotellocation is greatthe breakfast areathe general managerthe hotel staffeasy accessbusiness centerroom was largewould stay here againcomplimentary breakfastparking lotvery nice stayoutdoor pool
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1 - 5 of 235 reviews
Reviewed 1 week ago

Started with a glitch and ended with a glitch. We used rewards points for a discount and the price was very good and check in was OK. They have the old school mag strip key cards and ours did not work. Mr. Kahn (in a...More

Thank eurocow
Response from Christian R, Manager at SpringHill Suites JacksonvilleResponded 6 days ago

Dear eurocow, Thank you so much for giving us your feedback about your stay and acknowledging Mr. Kahn for taking care of you. I apologize for the glitches you've encountered during your stay and that your expectations were not met. I will definitely be discussing...More

Reviewed 2 weeks ago via mobile

We used points for this stay. We checked in online and were relieved to find that our room was held for our check-in at 11 p.m. Fortunately, we only needed 1 spot in the parking lot because that’s all that was left. There were several...More

Thank scrappysquirrel
Reviewed 2 weeks ago via mobile

This hotel was adequate for the purpose I booked it for. A lot of things to do around within walking distance or a short drive. The breakfast buffet was ok. The room was decent. The hotel staff was courtesy. Didn't get a chance to try...More

Thank Eric B
Reviewed 5 weeks ago via mobile

I wish I did not have to write a negative review like this. Normally, I wouldn't waste my time. In this case I hope the hotel can make some needed improvements. To begin with the pool area is cramped and only has about 7 chairs...More

Thank Monaleese
Response from Mandi F, Manager at SpringHill Suites JacksonvilleResponded 4 weeks ago

My sincerest apologies that you a rough stay, rest assured we have made a few changes and have spoken to team members to make sure that we are anticipating your every need. I also apologize about the noise at the pool, we do lock our...More

Reviewed April 30, 2018 via mobile

We have stayed at numerous Marriott properties and this is definitely not on the same level. We chose this property because we were staying on points and this was one of two properties that was available. Unfortunately the rooms do smell bad. The bathroom tub...More

Thank Kytraveltrio
Response from Mandi F, Manager at SpringHill Suites JacksonvilleResponded May 1, 2018

My sincerest apologies that you did not have an excellent experience, we strive to make guest experience an excellent one as well as a clean and refreshing environment. I will personally speak to the housekeeping manager about the smell and the cleanliness of the tubs,...More

View more reviews
About
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
102
Price range
US$114 - US$185 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
Location
United States > Florida > Jacksonville
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Microwave
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
102
Price range
US$114 - US$185 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
Location
United States > Florida > Jacksonville
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
102
Price range
US$114 - US$185 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
Location
United States > Florida > Jacksonville
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Traveller (44)
Room & Suite (34)
Dining (7)
Questions & Answers
Ask a question
pvtpepr
August 19, 2016|
AnswerShow all 5 answers
Response from Mike S | Property representative |
There is a family friendly movie theater nearby called Tinseltown.
0
Votes
193MaryB
July 23, 2015|
AnswerShow all 2 answers
Response from veedubie | Reviewed this property |
I liked the area of this hotel. It was close to a lot of shopping centers and restaurants. The people that worked there were very nice.
0
Votes
Amanda S
January 21, 2015|
AnswerShow all 2 answers
Response from RollCaster | Reviewed this property |
Sorry; I have only stayed at Springhill Suites
0
Votes
Room Tips
"Do NOT stay here."
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"Stay somewhere else."
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"Stay on the upper floors for the view!!! Convenient to so many stores, like, Walmart, Sams, Library, Car..."
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"Go across the street and try Home Suites by Hilton"
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