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Red Roof Inn - Jacksonville Airport

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Red Roof Inn - Jacksonville Airport
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177 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Saratoga Springs, New York
Reviewed yesterday NEWvia mobile

Decent rooms, good price, accepts pets at no charge. Room was adequate for 2 days. I enjoy the newer Red Roof Inns but better furniture but thus was ok. King Bed was very comfortable. I usually get a superior king room, like having more space and having a refrig. No charge for pets is great.

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Helpful?
Thank Jim S
Baton Rouge, Louisiana
Reviewed 1 week ago via mobile

It's was convenient for the night. Something if u just need to sleep but not somewhere for a while vacation. I stayed here for one night with my two friends who came to visit from Miami and we went to go book for one more night but they already sold out so we had to find another and for the...

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Helpful?
Thank leahc148
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review and we are happy to hear you had a good experience during your stay here. Our rates are the best in the area and so gets sold out quickly. Thanks again and look forward to your next visit at our inn

chester,sc
Reviewed 2 weeks ago

Booked because of pet policy. Trip advisor ranking is way too high. This property has to be in the bottom 10 in Jacksonville ! Lobby area unorganized. Room was absolutely filthy! Wife used every thing we had to try and clean so we could make it for one night. Burn marks on bedrpread. Both beds top sheets dirty. No stopper...

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Helpful?
Thank palmettosojourner
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our staff about bad service. We will ensure your feedback will be given to all. Furthermore, we will make sure that all your complaints are addressed that...

Laval, Canada
Reviewed 2 weeks ago

Was suppose to stay here for one night on our way to North Palm Beach Florida but did not. We went in to register with our dog and were told no dogs in the lobby. My husband is handicapped and they had nothing available so we left. All other red roofs have been more tolerant with our dog. Was just...

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Helpful?
Thank bubbabares
Vernon, Florida
Reviewed 3 weeks ago

I have stayed at Red Roof Inn in Massachusetts and it was great. I booked this for a week while my father had surgery at Shands. First room given wasn't cleaned second room had no towels. Only received towels half the time. Room was never cleaned properly and my soda was stolen out of the refrigerator. Only positive thing was...

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Helpful?
Thank 363brendal
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I am very sorry to hear that your stay did not meet expectations. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

Reviewed 5 weeks ago via mobile

Garry S was the team member who checked us in to our hotel. I travel frequently for work with a group of people and often stay at red roof inn. I have never received such friendly and prompt service as I have with Garry. There was multiple rooms to check into. He was extremely friendly and super quick with a...

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Helpful?
1Thank Aimee G
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We are pleased to hear that you enjoyed your stay with us and our staff took such good care of you.

Reviewed 17 February 2017 via mobile

Overall very happy with all aspects of my stay but in the short amount of time I was here I was very impressed by front desk staff member Mr.sterlin. From the time I entered the building he was very courteous welcomed me in made sure I understood billing process and continued to make sure my stay was perfect.....

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Helpful?
Thank luke121278
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review and we are happy to hear you had a good experience during your stay here

Reviewed 16 February 2017 via mobile

The rooms are basic red roof but the cleanliness is a serious issue. The first thing i notice when I walked in was that it looked like they think cleaning the floor is optional. The top blanket was obviously dirty and their was a disgusting dirty tissue under the side table. The shower curtain smelled so moldy it was nauseating...

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Helpful?
Thank Stephen B
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

Plant City, Florida
Reviewed 14 February 2017

people are very friendly and very courteous work very hard to meet the needs of the people management-manitanence--house keeping are fabulous especially Gary,Earnest,Quaidra( my spelling may be wrong) I don't know all the names of the team They are very special Paul Perry

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Thank perikumar
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you so much for your recent review of your stay at Red Roof Inn Jacksonville Airport. Reviews such as yours are great incentive for our team as they continually work towards ensuring our guest satisfaction. Your positive comments will be shared with them.

Barrie, Canada
Reviewed 29 January 2017

We stopped early because of bad weather. Check in clerk was helpful, efficient and cheerful. Definitely an asset. We got our room and although it was recently renovated - it hasn't been maintained by he cleaning staff. The bathrooms were clean. The bedding was fine except the bedspreads were stained and had burn holes in them. For the price of...

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Helpful?
Thank queenoftheneighbourh
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Jacksonville Airport

Address: 1063 Airport Rd, Jacksonville, FL 32218-6885
Region: United States > Florida > Jacksonville
Price Range: $75 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Jacksonville Airport 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at any room first if you MUST stay here. Just say no!”
 of 5 bubbles palmettosojourner, 10 Mar 2017 | Read review
“check cleanliness of room before committing”
 of 5 bubbles queenoftheneighbourh, 29 Jan 2017 | Read review
“You can choose a good room by choosing another hotel.”
 of 5 bubbles rodind2016, 26 Oct 2016 | Read review
“don't stay here.”
 of 5 bubbles travelertampa1, 18 Oct 2016 | Read review
“Just stay away”
 of 5 bubbles Jagsfan62, 29 Aug 2016 | Read review
5 of 5