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Red Roof Inn - Jacksonville Airport

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Red Roof Inn - Jacksonville Airport
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172 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Las Cruces, New Mexico
Reviewed 26 May 2016 via mobile

For being a big hotel chain it wasn't the best at all. Won't accept Walmart debit/credit cards which is crazy not everyone carries cash and the rooms are decent and there is alot of spiders outside above the railing on the upstairs. Room was kinda small and needs major updating.

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Helpful?
Thank chad g
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

Wigan, United Kingdom
Reviewed 18 May 2016

We needed somewhere for one night close to I95 and this fitted us perfectly. Staff were helpful and friendly at both check in and check out. Room was clean, free wifi with no connections issues. Great handy location, good price no complaints at all.

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Helpful?
Thank chicken2204
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Reviewed 14 May 2016

A 2-star would be very generous for this hotel. The reviews about sketchy people hanging out here are exactly right. My biggest issue, though, is that when I arrived my reservation couldn't be located, and then when I showed it to him on my phone, he was able to find it but it was mysteriously cancelled. But, I was "in...

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Helpful?
Thank Edward M
Reviewed 9 May 2016 via mobile

Great convenient location. Office was closed on arrival, waited IN LINE for almost a half hour. WiFi was terrible. 3 different convections, all were so slow I couldn't do my work. No vending area. Airconditioning did not remove humidity. Also No filter in unit. AC unit located under window so When car running in parking lot airconditioner sucked in the...

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Helpful?
Thank Robert M
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back...

Reviewed 5 May 2016 via mobile

The staff is very friendly. The rooms are very clean and well put together. The prices are great and you even get discounts at times. It's close by the gas station, food places and shopping places. It's the best room on the strip of hotels in the area.

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Helpful?
Thank Chinah D
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Guest. Thank you for thanking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I hope to see you again soon.

Hinesville, Georgia
Reviewed 2 May 2016

Stayed here for the Welcome to Rockville Festival easy to find right next to off ramp bed was very comfortable room was clean nice staff could have used coffee maker in room will stay again in future trips to Jax.

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Helpful?
Thank SparkytheRoadDawg
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

Reviewed 2 May 2016

The hotel itself was decent, clean and comfortable for a cheap stay. The two men working the office, Earnest and KO, are the reasons I will stay here again! They went above and beyond to help us and I personally watched one of them get cussed at by an irate customer, and he handled it in the most professional way....

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Helpful?
Thank Leslie C
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your kind comments. I will be sure to let our staff Earnest and KO know how much of an impact they made on your experience. We hope to have you back in the near future.

Sydney, Canada
Reviewed 30 April 2016

Quick, run, in the opposite direction as quickly as you can. Absolutely deplorable conditions. Dirt and dirty. No personal items. Microwave and fridge are extra. Phones wouldn't work. Smoke alarm had to be disconnected; kept beeping. This hotel should be investigated by the health department. JUST AWFUL!

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Helpful?
Thank Dr_D5706
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

Reviewed 29 April 2016

I had a great experience at this hotel. The front desk clerk, Michael, was very friendly and helpful. It was very conveniently located for my early morning flight. The internet worked great and the room was clean. When I called the desk to request a wake-up call, Michael answered right away and set it up, call came in on time,...

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Helpful?
Thank Rob H
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your kind comments. I will be sure to let Michael know how much of an impact he made on your experience. Don't hesitate to call us if there's anything we can help you with for your next trip.

Jacksonville, Florida
Reviewed 28 April 2016

The TV that was in the room I was in was making a loud, irritating noise on ALL the channels. They have so many bugs.... mainly spiders, the spiders are EVERYWHERE!!!! The pool and pool area is bad as well, there's always bugs and stuff on the pool. The WiFi doesn't work either. The price and quality of the hotel...

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Helpful?
Thank blackiehanes

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Jacksonville Airport

Address: 1063 Airport Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: $71 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Jacksonville Airport 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check cleanliness of room before committing”
 of 5 bubbles queenoftheneighbourh, 29 Jan 2017 | Read review
“You can choose a good room by choosing another hotel.”
 of 5 bubbles rodind2016, 26 Oct 2016 | Read review
“don't stay here.”
 of 5 bubbles travelertampa1, 18 Oct 2016 | Read review
“Just stay away”
 of 5 bubbles Jagsfan62, 29 Aug 2016 | Read review
“ice machine is on bottom floor”
 of 5 bubbles 691judyr, 26 Jul 2016 | Read review
5 of 5