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Hilton Garden Inn Jacksonville JTB / Deerwood Park

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Hilton Garden Inn Jacksonville JTB \/ Deerwood Park
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480 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Tulsa, Oklahoma
Reviewed 1 week ago

We were here for only one night on a quick turn visit to relatives. The room was very clean, though a little tired. However, the staff -- and I mean every single person we saw -- was very, very friendly, helpful and seemed to really want to make sure you were doing well. The breakfast was fresh, plentiful and the...

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Thank Gordon770
Valdosta, Georgia
Reviewed 1 week ago

This is a great place to stay. It is very convenient to shopping, restaurants and nice scenery. Staff was very friendly and helpful. Room was spacious and clean. Room service meal was excellent, especially the chocolate molten cake. There is a restaurant across the street but I preferred ordering downstairs and having meal brought up to room.

Review collected in partnership with Hilton Garden Inn
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Thank Jennifer R
Jacksonville, Florida
Reviewed 1 week ago

Check this one out. One of the best Hilton Garden Inns. Next to movie theaters. Friendly staff. Love the fire pit outside. Room was clean and had a nice comfortable chair and ottoman so you can relax.

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Thank cynthiak754
Atlanta, United States
Reviewed 2 weeks ago

I have had great experience multiple times at this hotel and will continue to go back there whenever I'm in Jacksonville. The staff is outstanding and the rooms are great. I go a little bit out of my way to get hear which is a testament to how much I like this place. The parking lot is well lit, the...

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Thank Jon J
Savannah, Georgia
Reviewed 3 weeks ago

Staff was superior. Everything I asked for was immediately addressed. The complimentary breakfast was absolutely great, they would cook any omelet you wanted. Pancakes, waffles, etc all were cooked to order.

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Thank remer702
Dallas, Texas
Reviewed 3 weeks ago

When to Jacksonville, FL for the first time December 2016. My job is relocating me down here early 2017 so I wanted to get a jump on house hunting. This hotel is very clean, comfortable, and it's in a great location. I would recommend this hotel when traveling to the Jacksonville, FL area.

Review collected in partnership with Hilton Garden Inn
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Thank BamPerry
Savannah, Georgia
Reviewed 3 weeks ago via mobile

This hotel was great. Very convenient to the St. John's town center where we did most of our shopping. The ONLY reason I didn't give it an excellent rating was bc of the $12.99 breakfast that was good, but certainly not worth $12.99! Would definitely recommend this hotel to others and stay again as well.

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Thank James W
Pensacola, Florida
Reviewed 3 weeks ago

We got the Presidential Suite during Christmas and it was really great for the price. Breakfast was also included and they had eggs to order as well as pancakes and waffles. The only thing I didn't like was having to pay if you want secure internet.

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Thank Laurie L
Freeport, FL
Reviewed 4 weeks ago

Overall excellent hotel experience. Staff was very friendly and helpful. Hotel was decorated beautifully for Christmas. Cooked to order breakfast was preferable to the free breahfasts offered at most hotel and a great way to start the day.

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Thank sandraaQ9334CW
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear SandraaQ9334CW, Thank you so much for taking the time to post on your most recent stay with us. I am grateful that your visit was a "5-star" visit and that our team and decorations were able to bring comfort to you while traveling. Have a great holiday season and a very happy and safe new year!!

Longwood, United States
Reviewed 4 weeks ago

I made it very clear in my reservation and upon check in that I'm highly allergic to feathers. I was assured the room was feather-free. I went into it to find a pillow that literally had feathers falling out. I explained that the linens would need to be changed & vacuumed before I could use the room. The staff tried...

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Thank christinehd2016
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Christinehd2016, I am terribly sorry that we let you down!! This is never our intention and it is something that all of us take very seriously. Our team excels at special requests and we professionally and properly handle hundreds of requests throughout the year. I am embarrassed that your visit did not go as we intended. We have thoroughly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246-8221
Region: United States > Florida > Jacksonville
Price Range: $149 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline, Travelocity and TripOnline SA so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and other travellers.
3 questions
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Savannah, Georgia
over a year ago
4 months ago

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Questions? Get answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quiet, can't here any activity or voices from next room, views are awesome, a/c units are almost silent”
 of 5 bubbles waldy2016, 11 Oct 2016 | Read review
“Request a room facing the pool!!!!”
 of 5 bubbles Z2517RAmikej, 26 Sep 2016 | Read review
“The rooms in the back overlook a small pond and a treeline.”
 of 5 bubbles Waiting2Board, 22 Aug 2016 | Read review
“go down the road to the Hampton inn do not stay here”
 of 5 bubbles bentondavis, 7 Aug 2016 | Read review
“Find a different hotel.”
 of 5 bubbles MattJudy, 11 May 2016 | Read review
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