We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Garden Inn Jacksonville JTB / Deerwood Park

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hilton Garden Inn Jacksonville JTB \/ Deerwood Park
View Map
{"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

480 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Jacksonville JTB / Deerwood Park
See the most recent reviews
Showing 474: English reviews
Jacksonville, United States
Reviewed 19 May 2016

The staff was extremely helpful and accomodating, but the quality of the rooms leaves a lot to be desired. I've stayed at other properties nearby with much nicer rooms, in a better location, at equal to or lower than the rate we paid for this hotel.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Steven B
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Steve B, Thank you for taking the time to provide us your invaluable feedback on your most recent stay with us. I am happy that our team was able to help make your stay enjoyable. They truly care about what they do. Our rooms are found to be very welcoming and clean and are being updated. I do hope...

Ormond Beach, Florida
Reviewed 14 May 2016

Excellent service, front desk staff very accommodating! Bed was very comfortable, great pillows. At the little restaurant with limited liquor choices found what he needed and made me an excellent Cosmo!k

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Marie R
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Mac9093, Thank you for sharing your experience with us and I am happy that our bartender was able to make your excellent cosmo. Although we do not have a traditional bar, what we lack in space we truly make up in service and character. Our wonderful dining experience is also truly something not to be missed either in the...

Boston, Massachusetts
Reviewed 13 May 2016 via mobile

This is one of the best of the best HGInns Ive found yet....and only a fe to go!! Great folks like Amy on the front desk help you with directions and dining suggestions. Typical great rooms and excellent services.

 Report
Helpful?
Thank chuckclowdis
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear ChuckClowdis, WOW!!! Thank you so much!! This is such a wonderful testament of our team's efforts, especially our wonderful leader Amy! I truly appreciate you taking the time to share your experience with us and I hope to have the opportunity to meet you personally on your next visit to Jacksonville.

New York City, New York
Reviewed 11 May 2016 via mobile

I was traveling for business and many of the higher rated hotels were booked. One of them suggested this as a sister property that had availability. So the wifi, no one could make it work until I had to call a help line and they had to manually put my device on the network. The door lock looked like it...

 Report
Helpful?
Thank J T
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear JT, I am terribly sorry that this was the experience you had with us. This is certainly not our standard and not what we strive for. I would love the opportunity to learn more about your stay so that I can make amends for your stay. I would also like to learn more of your room location as we...

Atlanta, Georgia
Reviewed 11 May 2016

Two years ago my husband and I stayed at an HGI in Valdosta. I won't share the nasty details, but we discovered the bed sheets had not been replaced. The manager was very apologetic and offered a free stay on a future trip. In March of this year I visited the HGI in Richmond. I took a photo of food...

 Report
Helpful?
Thank MattJudy
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear MattJudy, I am terribly sorry that this was your experience with us. I have reviewed your comments with our leadership team, including your pictures, and it was a focal point of our meeting over the past several mornings with the team. I sincerely apologize for this experience and I would love an opportunity to speak to you personally to...

Orlando, Florida
Reviewed 8 May 2016

I stayed there at the end of last month for one night. When you look up this hotel online, you immediately see a beautiful clean, bright, modern & fresh lobby area. When we checked in, the common areas look exactly like they reflect online... And then.... the disappointing part. I opened the door to my room and was completely shocked!!!!...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
1Thank Lisa P
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Lisa P, Thank you for taking the time to share your experience with us. I am happy to inform you that as I write this to you, we are in the middle of firming up our renovation plans for our property. Our furniture is in great shape and our beds are brand new, but our mission is provide that...

Kenosah, WI, United States
Reviewed 6 May 2016

The hotel is in a good location, walking distance to a Starbucks, several restaurants and a movie theater. Easy access to main roads, but far enough back that you don't hear the traffic. I plan to stay here on my trips back to Jacksonville.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Regina W
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Regina W, Thank you very much for your kind words and for your post on your most recent experience. I am happy that you have found that our location is perfect for your visits to Jacksonville. I hope to be able meet you personally on your next visit to our hotel. Thank you.

Washington DC, United States
Reviewed 2 May 2016

Walking distance to tons of restaurants and centralized to allow for easy drive to Jax locations. 15 min to the beach, 15 min to Riverside/Avondale, 10 min to downtown, 2 min to the St. Johns Town center. I typically stay at the airport, but it makes going anywhere a longer drive. I intend to stay at this location in the...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Anthony M
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Anthony M, I appreciate your wonderful words and comments about your experience with us. I, as well as our team, also truly enjoyed your sense of humor. It brought a big smile to our faces. I hope to be able to personally welcome you back on your next trip to Jacksonville. Thanks again!!

Trinity, Florida
Reviewed 30 April 2016

Stayed here recently while traveling with friends. The hotel lobby is very nice and current, and the rooms are nicely sized and come with a small fridge and microwave. The bathroom is a bit small and the decor somewhat dated, but the room was clean and functional. They offer a breakfast that usually costs $12.95 but they gave us each...

 Report
Helpful?
Thank HeritageSoftail14843
Andy P, Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear HeritageSoftail14843, Thank you so much for posting your experience with us and I am happy that you found many great things about our property and our team. I apologize for the internet speed as it is not normally an issue. I will dive deep into this to find a solution as quickly as I can. I am glad you...

Clearwater, Florida
Reviewed 30 April 2016

The staffs sets the bar very high by executing world class customer service, and they couldn't be friendlier. I stay at this property at least once a month, and I truly look forward to each & every visit.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Norm I
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Norm I, I love your posting title!! We are happy to have you as part of our extended family and I am very happy that you are able to feel this way about staying with us. It truly means a lot to the team as I know they truly love to share their genuine sense of hospitality. It is...

33 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (18)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jacksonville hotels
0.6 km away
Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
0.5 km away
Aloft Jacksonville Tapestry Park
Aloft Jacksonville Tapestry Park
#7 of 132 in Jacksonville
457 reviews
0.4 km away
Hotel Indigo Jacksonville Deerwood Park
Show Prices
Show Prices
Show Prices
1.2 km away
Homewood Suites by Hilton Jacksonville Deerwood Park
2.9 km away
Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
4.6 km away
Hampton Inn Jacksonville South/I-95 at JTB
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246
Region: United States > Florida > Jacksonville
Price Range: $149 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, TripOnline SA, Travelocity and Priceline so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and other travellers.
3 questions
Ask a question
Savannah, Georgia
over a year ago
4 months ago

See all questions (3)

Questions? Get answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quiet, can't here any activity or voices from next room, views are awesome, a/c units are almost silent”
 of 5 bubbles waldy2016, 11 Oct 2016 | Read review
“Request a room facing the pool!!!!”
 of 5 bubbles Z2517RAmikej, 26 Sep 2016 | Read review
“The rooms in the back overlook a small pond and a treeline.”
 of 5 bubbles Waiting2Board, 22 Aug 2016 | Read review
“go down the road to the Hampton inn do not stay here”
 of 5 bubbles bentondavis, 7 Aug 2016 | Read review
“Find a different hotel.”
 of 5 bubbles MattJudy, 11 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay