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Hotel Indigo Jacksonville Deerwood Park

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Traveller (224)
Room & Suite (217)
Pool & Beach (43)
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Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“hardwood floors”(35 reviews)
“aveda products”(16 reviews)
“lake view”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hotel Indigo Jacksonville Deerwood Park
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Offers from Hotel Indigo Jacksonville Deerwood Park
Special Offer:Book Direct and Save
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Reviews (589)
There are newer reviews for Hotel Indigo Jacksonville Deerwood Park
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407
135
25
8
6
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All reviewshardwood floorsaveda productslake viewtapestry parksmall lakehuge walk in showercool hotelgreat hotelrestaurants and shopskeurig coffee makernice areadeerwood parkbusiness parkjohns town centerroom servicehotel lobbycomfy bed
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141 - 145 of 581 reviews
Reviewed 11 October 2016

My family and I had to evacuate the beaches due to Hurricane Matthew. We reserved 3 rooms and had two small dogs staying with us. First let me say how accommodating and kind the staff were..especially in the midst of the panic and chaos of...More

Thank Liz H
Response from Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood ParkResponded 25 October 2016

Dear 619LizH, Thank you for this amazing review; we were privileged to have so many wonderful guests say with us during the evacuation. It is wonderful to get great feedback like this from so many about how the whole staff did. As you mentioned, we...More

Reviewed 11 October 2016

I don't normally write reviews but feel the need to give a huge SHOUT OUT to Hotel Indigo! The service, compassion, humor and friendly, positive attitude displayed by the employees (literally every single employee and you know that they were worried about their own homes...More

Thank Christy B
Response from Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood ParkResponded 15 October 2016

Dear Christy B, We are so glad we were able to keep you save, and on a "vacation". The SHOUT OUT is so appreciated as well. Please make sure you apologize to to your daughter, that the "vacation" was too short, hehe. As so many...More

Reviewed 8 October 2016

Hana and her team (Kal and Zachariah at the front desk, housekeeping on 4th floor, and restaurant staff) were extraordinary during our evacuation stay. The hotel was packed with evacuees and their dogs, and Hana and everyone on staff was friendly, helpful, and kind during...More

1  Thank ctlaporte
Response from Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood ParkResponded 13 October 2016

Dear ctlaporte, Thank you for joining us during the hurricane, and taking time out of your busy clean up schedule to write us this review. We certainly got as many evacuees in as we could, and tried to keep everyone happy, calm and comfortable while...More

A TripAdvisor Member
11
Reviewed 7 October 2016 via mobile

Unbelievable. After preparing our home for the worst, was able to get a comfortable room for my wife and 2 cats, only 10 miles away( knew friends that drove for 6 hours ). Still have electricity and the the employees are top-notch; very helpful and...More

1  Thank A TripAdvisor Member
Response from Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood ParkResponded 13 October 2016

Thank you so much for these wonderful comments! We are also happy to hear that although we were sold out through the storm, you were able to get a room with us and not have to drive too far. As you mentioned, we had room...More

Reviewed 23 September 2016

You must ask the desk for the pampered pup package ( makes your room the same price as without a pet) but this beautiful modern comfortable hotel actually took our corgi. We have stayed there without a dog and loved it. Great bar and grill...More

1  Thank artsifartsy51
Response from Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood ParkResponded 29 September 2016

Dear artsifartsy51, Thank you for the great review and joining us! It is always wonderful to hear that the whole family got to come, no one likes to leave the the four legged family member at home! As you mentioned, we do have a great...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$129 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#22 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#22 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (224)
Room & Suite (217)
Pool & Beach (43)
Dining (22)
Amenities (46)
Business Centre & Event Rooms (2)
Questions & Answers
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KaryMartin
March 21, 2018|
Answer
Response from HanaHybska | Property representative |
We are located 15-20min from the beach.
1
Vote
lindagh
March 17, 2018|
AnswerShow all 3 answers
Response from fififarley | Reviewed this property |
I wasn't there long enough to use the pool. Just call the front desk. They are really nice there.
0
Votes
LavenderClouds
December 8, 2017|
AnswerShow all 9 answers
Response from Maria B | Reviewed this property |
I would more worried about what humans leave behind than animals...but they clean rooms very well here unlike other chains that allow pets...
1
Vote
Room Tips
"Overlooking the lake was very quiet."
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"Ask for the lakeside view"
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"I have always been on the 2nd floor with the 2 dogs not that far to the outside so thats good for us pet..."
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"I always choose top floors for a good view."
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