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Hyatt Place Jacksonville Airport

892 reviews
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Traveller (81)
Room & Suite (44)
Pool & Beach (3)
Overview
  • Excellent50%
  • Very good27%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(83 reviews)
“sitting area”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (892)Write a Review
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Show reviews that mention
All reviewsfront deskjacksonville airportsitting areafree breakfastfree shuttlerental carshuttle servicespacious roomsstaff was friendlynice breakfastmini fridgecruise portrestaurants and shoppingwould stay here againgreat customer servicegreat roomking room
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1 - 5 of 871 reviews
Reviewed 4 days ago

The lobby was nice and so was the room. The complimentary breakfast was better than average. Both my drinking glasses were unwashed (which was gross) and the TV interface was horrendous, but I didn't spend much time in the room anyway. Don't plan on walking...More

Thank almightySoso
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 3 days ago

Thank you for staying with us and leaving your feedback. We are pleased you enjoyed your stay with us and enjoyed some of the activities in the area. We have a complimentary shuttle which can take you to nearby shopping and restaurants for your next...More

Reviewed 3 weeks ago

Horrible customer service and the room was disgusting. The manager was condescending and rude. Corporate customer care was not helpful at all. I will never stay at a Hyatt again. This is the first bad review that I have ever had to write. Very disappointingMore

Review collected in partnership with Hyatt Hotels
Thank F4042SQkathryns
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 2 weeks ago

Thank you for staying with us and leaving your feedback. I apologize we failed to meet your expectations. We try hard to correct any problems that may come up while guests are staying with us to ensure they enjoy their stay and leave happy. I...More

Reviewed 3 weeks ago

I live in North Florida and consequently rarely stay in hotels in the area. I had a very early flight one morning not long ago from the Jacksonville airport and decided to stay near the airport. I was surprised at just how many choices I...More

Review collected in partnership with this hotel
Thank avrilbleu
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 3 weeks ago

Thank you for staying with us and leaving a 5 star review! It is great to see you enjoyed your stay and our accommodations. We know our guests have many options to choose from which is why our staff always looks for ways to exceed...More

Reviewed 3 weeks ago

We had to choose an hotel near jackonville airport and we landed here. Really convenient to go there. The hotel has been recently refurbished and the rooms ares really spacious en clean. The staff and the breakfast is good. The area is ok with few...More

Thank jeremy_violino
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 3 weeks ago

Thank you for staying with us and leaving your feedback. We are pleased you enjoyed your stay and some of the amenities we have to offer. We hope to see you back again soon!

Reviewed 4 weeks ago

The room was bigger than I expected. The staff was great - genuinely friendly and extremely accommodating. The complimentary breakfast looked great but I wasn’t able to try it due to time. Loved the hotel and staff

Review collected in partnership with Hyatt Hotels
Thank Kacee J
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 4 weeks ago

Thank you for staying with us and leaving a 5 star review! It is great to see our staff exceeded your expectations to ensure your stay was a great one. We look forward to your return!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$132 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jacksonville
#51 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jacksonville
#51 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (81)
Room & Suite (44)
Pool & Beach (3)
Questions & Answers
Ask a question
NaomiJohnston
22 June 2017|
AnswerShow all 4 answers
Response from GMJoel | Property representative |
Yes, we have a minimum pet fee of $75. Please see our website for details.
0
Votes
Susie L
28 May 2017|
AnswerShow all 3 answers
Response from GMJoel | Property representative |
We do not have a shuttle to the cruise port but you may take a taxi. I would suggest parking at the port as it may be just as cost effective as a taxi and more convenient when you return.
0
Votes
cathyd
25 February 2017|
AnswerShow all 4 answers
Response from mlh5575 |
I just did park, stay and fly Make sure to get a parking pass at the front counter when you check in and book the shuttle. I also called for the shuttle when I got off the plane and it was waiting when I exited the building
1
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123
Room Tips
"5th floor was very quiet, slept like a baby"
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"Dont stay, not my favorite place"
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"Book ahead of time as they can fill up!"
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"We booked a suite with two beds and a couch. LOVED IT!!"
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