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Hilton Garden Inn Jacksonville Downtown/Southbank

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Hilton Garden Inn Jacksonville Downtown\/Southbank
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547 Reviews from our TripAdvisor Community

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Showing 538: English reviews
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Bellingham, United States
Reviewed yesterday NEW

Excellent hotel for the value. Friendly, polite, and attentive wait staff in restaurant, bar area. Great location for down-town business. Rooms, are clean, well furnished. The adjustable firmness of the beds is a big plus. Walking distance to excellent Bar-B-Que,(Bearded Pig). Definitely, I will stay again at this hotel while conducting business. I would also recommend considering staying if visiting...

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Helpful?
Thank Gary A
Orlando
HOTEL’S FAVOURITE REVIEW
Reviewed 18 June 2016

This hotel is adjacent to a Homewood suites (both doors to their respective lobby is 50 feet apart) so beware when checking in and trying to pull up to the front door. When pulling up you approach the door to Hilton Garden Inn then drive in a tight half circle past the Homewood Suites door. Needless to say because I...

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank RoadWarrior-ORL
About Hotel's Favourite Review
Aida G, Hotel Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review

Dear RoadWarrior-ORL, Thank you for your Trip Advisor review. It's nice to hear that you had a "Great Stay." And we hope you'll come back.

Atlanta, United States
Reviewed yesterday NEW

The front desk was backed up upon check in. My room smelled like pot. The room was damp. I got a rash from the bed sheets. I would not be likely to return to this hotel without an air purifier or a sleeping bag to sleep on top of the bed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank staceym927
Charleston, South Carolina
Reviewed 2 days ago NEW

Great place to stay! All staff were extremely friendly and helpful! I say at Hilton properties very often (about 10 nights out of each month) and this one was top notch! I highly recommend and will stay here again when I am in the area.

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Helpful?
Thank alisiaw2017
Okeechobee
Reviewed 5 days ago NEW

I had a nice time- great location, great bartender- average food that's overpriced- I didn't love the bed. I would definitely come back again. It was nice it was connected to the homewood suites so we had access to the pool table.

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Thank E8884BXchristianm
Reviewed 5 days ago NEW

The hotel is in need of renovations. The furniture shows considerable wear and the colors are outdated. Rose on the front desk was outstanding and the others were acceptable. The Breakfast Buffet was very good as was the service. The hotel was convenient to downtown. Taxi service was terrible which had been recommended by the front desk. A Shuttle for...

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Thank virginiah645
Ocala, Florida
Reviewed 5 days ago NEW

Registration parking was a little problem because of the shared drive with another hotel. Parking has a charge. Rooms were clean and comfortable. The staff was very friendly and accomodating and answered questions that I had about going to a venue in Jacksonville with knowledge.

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Thank Tom C
Lee's Summit, Missouri
Reviewed 6 days ago NEW

Great stay and located near great restaurants Love the shower and parking garage proximity! We will be back! Close to family and within walking distance to San Marco plaza! Will probably use more amenities on our next stay.

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Thank lynnbQ6072ME
Grand Island, Florida
Reviewed 1 week ago

If you dont mind juggling the I-95 construction traffic to get to the hotel, then you're off to a good start. Upon arrival, you quickly find that you must utilize the adjacent garage, as there are very few street parking spots available. The garage is a public garage, and seems to be largely used by the hospital employees that get...

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Helpful?
Thank elaineb9000
Lakewood Ranch, Florida
Reviewed 1 week ago

Nice, newer property, that shares the building and drive with a Hilton Embassy Suites. Lobby, bar, and rooms were all clean and well-maintained. Secure, covered, parking in a downtown location. TIP: Just because you are at a HGI with a buffet that is advertised for $15 'ish does not mean you can't just order a bagel and coffee for $3....

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Helpful?
Thank Robin C

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Region: United States > Florida > Jacksonville
Price Range: $162 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct and Priceline so you can book your Hilton Garden Inn Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
Hotel Style:
#22 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#33 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Downtown/Southbank staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Jacksonville Downtown/Southbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“watch out, the hotel is not downtown and there is not much in walking distance, especially on a Sunday”
 of 5 bubbles DiabelliMi, 3 Dec 2016 | Read review
“Ask to have a room away from the train (if possible)”
 of 5 bubbles Stellatravels, 18 May 2016 | Read review
“Try to find another hotel.”
 of 5 bubbles 96jonathant, 5 Jan 2016 | Read review
“couldn't say, my room was horribly loud. 8th floor - even # side.”
 of 5 bubbles Dhicks2222, 2 Dec 2015 | Read review
“just be up front with the desk, they will accommodate you”
 of 5 bubbles FrankJ34, 8 Nov 2015 | Read review
5 of 5