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All reviews cracker barrel front desk indoor pool great hotel sleeping area the breakfast area yogurt hot tub room was clean a great stay off the highway stayed here for one night the entire hotel three nights would definitely stay here again continental breakfast home away from home
Stayed here for just one night. Right off the highway in a convenient location. Hotel was clean and quiet. Easy check in and a nice night's sleep. There aren't many outstanding food choices in the area just around the hotel but if you are passing...More
Date of stay: January 2019
Response from Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee PointResponded 6 days ago
Thank you for such positive feedback, it was with great pleasure serving you during your stay. We look forward to having you stay with us in the near future!
They have free private parking at the hotel grounds.
The staff is very friendly and the hotel provides complementary breakfast.
Indoor pool and a gym as well are available in the grounds. The back of the hotel has some sitting areas for the late night...More
Date of stay: November 2018
Response from Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee PointResponded 2 weeks ago
We appreciate you letting us know that we are not meeting your standards when it comes to levels of service and quality of our property.
On behalf of the entire team we apologize for the TV platform not properly functioning. Our maintenance staff...More
This hotel is the perfect place to go for a fantastic nights sleep. From the moment you walk in the door, you are in for a treat. From friendly desk staff, to the light fragrance that wakes up your senses, to the pillow that you...More
Date of stay: December 2018
Response from Alexs13627, Manager at Fairfield Inn & Suites Jacksonville West/Chaffee PointResponded December 5, 2018
Thank you so much for leaving your response regarding your recent stay at the Fairfield Inn and Suites Jacksonville West. We value and take a lot of pride in providing excellent customer service and with your comment we are thankful that we were able to...More
Full disclosure, I am a life long Marriott Rewards member and therefor a bit partial to their properties. That said, I could not be more pleased with my recent stay. The comments about this property being "old" is just plain inaccurate. In fact, my wife...More
Date of stay: November 2018
Response from Alexs13627, Manager at Fairfield Inn & Suites Jacksonville West/Chaffee PointResponded November 28, 2018
We are delighted to have been your chosen hotel during your recent stay in Jacksonville. It was
truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way...More
Easy to find just off I-10. This is an older property in need of renovation. The room was small. However, it was clean and quiet. Friendly staff. Easy check in/out. There is a breakfast provided, typical continental variety. The price was reasonable for a quick...More
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in …Moreto your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from TPScltGM | Property representative |
We offer a free hot breakfast for all of our guests. The breakfast includes everything from bacon, eggs, biscuits, sausage gravy, bagels, yogurts, fresh fruit, waffles, and much more. Thank you for your interest in our... More
We offer a free hot breakfast for all of our guests. The breakfast includes everything from bacon, eggs, biscuits, sausage gravy, bagels, yogurts, fresh fruit, waffles, and much more. Thank you for your interest in our hotel and please feel free to contact us if you have any further questions.
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"Quiet hotel and quite a few places to eat within walking distance."