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Hilton Garden Inn Jacksonville Airport

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Hilton Garden Inn Jacksonville Airport
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509 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Holmen, Wisconsin
Reviewed 3 days ago NEW

I have to say my family and I loved coming back from our cruise and staying at this Hilton Property. It was very relaxing. Rooms were extremely clean and the pool and hot tub area were very nice! We also as Hilton Honor Members. Loved our stay!!

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Helpful?
Thank jaybaseball48
Satsuma, Florida
Reviewed 6 days ago NEW

Everything was excellant...i would stay here again and again..and i would highly recommend this place...the staff was very helpful and the place was very clean....inreally enjoyed being able to watch the game by the fire place

Review collected in partnership with Hilton Garden Inn
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Thank karenhY1758YM
Reviewed 1 week ago NEW

Excellent customer service, Staff was excellent. will stay here on my next visit. Poor Breakfast waitress was the same girl in the bar in the evening. Yet she was still friendly and had a huge smile on her face.

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Thank Jose H
Reviewed 1 week ago NEW

The hotel staff are very nice. The bed was stiff and a bit uncomfortable. Be aware of your surroundings when arriving especially at night. They have been having issues with male panhandlers in their parking lot approaching guests.

Review collected in partnership with Hilton Garden Inn
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Thank loidag732
Durham, North Carolina
Reviewed 2 weeks ago via mobile

We stayed here overnight while traveling. Mostly positive experience. Front desk staff was superb, and very helpful with me getting luggage in. Bed was fantastic- very comfortable. There are signs saying they are renovating bathrooms and that they are currently updating ADA compliance- but we reserved a room with a roll in shower, and it was not truly a roll...

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Thank Carol M
Reviewed 3 weeks ago

This was a great quick stay on our travels. The rooms were very clean and spacious. They are remodeling the bathrooms and our room had yet to be completed. The renovations did not interfere with our stay! Highly recommend the bed and breakfast package with the breakfast buffet - it was well worth it.

Review collected in partnership with Hilton Garden Inn
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Thank ShelyU
Charleston, SC, United States
Reviewed 3 weeks ago

I've stayed at this hotel many times in the past and my recent experience did not disappoint. We really like the restaurant being in house so we don't have to get back in the car after a long trip. Staff is always friendly and well trained.

Review collected in partnership with Hilton Garden Inn
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Thank P8644XZcharlest
Gainesville, United States
Reviewed 4 weeks ago

Super convenient park-and-fly location close to Jacksonville airport. Hotel is clean and well-appointed; staff is friendly, professional and helpful in all that they do. Shuttle service was super early on the way out and I cut it close getting down to the lobby a minute or two late. No worries! They waited for me :) Coming back was super quick...

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Thank kimberlybR7267RB
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good Afternoon KimberlybR7267RB, Thank you so much for your review. We do take pride in our property and we do strive to maintain the highest of standards in all areas for our guests. On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida Airport, I would like to personally thank you for choosing to stay at...

Stevenson, United States
Reviewed 15 December 2016

We had an issue with bedding when we arrived. I went straight to the service desk and the lady instantly moved us to another room. She apologized over and over again, but we reminded her that house cleaning wasn't her department. It was taken care of immediately.

Review collected in partnership with Hilton Garden Inn
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Thank monicadG2438OR
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good Afternoon monicadG2438OR, Thank you so much for your review. We do take pride in our property and we do strive to maintain the highest of standards in all areas for our guests. On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida Airport, I would like to personally thank you for choosing to stay at...

Reviewed 14 December 2016

I found this HGI due to proximity to Port of Jacksonville, FL. The Service very good. Lynda at checkin arranged rides and was very helpful. The ladies working breakfast buffet were very helpful and friendly! They even came by our table to check on us and treated us like family!

Review collected in partnership with Hilton Garden Inn
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Thank will g
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good Afternoon will g, Thank you so much for your review. We do take pride in our property and we do strive to maintain the highest of standards in all areas for our guests. On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida Airport, I would like to personally thank you for choosing to stay...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: $131 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Jacksonville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are very nice. Request for one.”
 of 5 bubbles jaybaseball48, 19 Jan 2017 | Read review
“Any level is great”
 of 5 bubbles DINE0702, 18 Oct 2016 | Read review
“Looks like they are all great!”
 of 5 bubbles hawk1tdh, 28 Jul 2016 | Read review
“Awesome rooms and great pool”
 of 5 bubbles lornayvonne, 21 Jun 2016 | Read review
“Ask for a room on the fifth floor away from the elevator for the quietest stay.”
 of 5 bubbles Smiles4miles, 2 Jun 2016 | Read review
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