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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

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Homewood Suites by Hilton Jacksonville-South\/St. Johns Ctr.
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544 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
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Showing 535: English reviews
Neptune Beach, Florida
Reviewed 20 October 2016 via mobile

We moved/stayed in this hotel during hurricane Mathew 10/6-10/8. The circumstances were very difficult. We lost power on 10/7 and remained without power the rest of my stay. I thought the management and staff did an outstanding job! They worked around the clock to keep guest comfortable and safe. Everyone who worked that weekend deserves recognition for their outstanding performance.

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Helpful?
Thank Jake32224
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear that you enjoyed your stay here at the Homewood Suites! We are also glad to hear you were safe during the Hurricane! Please...

Atlanta
Reviewed 18 October 2016 via mobile

Nice hotel with a great location for shopping and dining. One small issue with housekeeping of the room. We enjoyed our visit to various places, including St Augustine. Loved having the suite to relax with a small kitchen and living area.

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Helpful?
Thank Gary Anthony C
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear that you enjoyed your stay here at the Homewood Suites! The suites make it very enjoyable to relax in, and being very close...

Tampa, Florida
Reviewed 17 October 2016

First, mobile checkin was not honored, said they have no idea what room I had chosen and then showed them on my phone the room YOU reserved, told was not available. Rude front desk clerk both in person and on phone. Internet did not work and they were no help. Told me it was my problem even though I use...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank bluetim13
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. Unfortunately, due to Hurricane Matthew, our internet system was offline for several days and we were unable to verify eCheck-ins for our guests. Also, our phone lines were down...

West Palm Beach, Florida
Reviewed 17 October 2016

I'm certain this is a good Hotel as all Homewood Suites are exceptional but please ensure you have no issues arriving to the property due to a storm and travel delays. Bella, Robin, and Steve (Accounting I believe...) will not return phone calls. I had a travel issue making it into Jacksonville and called ahead to explain; and was promised...

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Helpful?
Thank NickFL68
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. Unfortunately, due to Hurricane Matthew, our internet system was offline for several days. Also, our phone lines were down as well during this time. Due to all this, there...

Reviewed 14 October 2016 via mobile

Very spacious rooms. The front desk attendant was very helpful and pleasant. We stayed in a two bedroom suite with living room, kitchen and two baths. They serve breakfast downstairs which consists of a couple of hot items as well as fruits and cottage cheese. The hotel is inside a huge shopping area all the way towards the back so...

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Helpful?
Thank Lourdes C
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear you enjoyed your stay, and that our staff was friendly and helpful! Please reach out to me directly the next time you are...

Reviewed 13 October 2016

We had two nights in the Jacksonville area and this hotel was a satisfactory place to stay. It is situated amongst the Shopping Mall and the various places to eat. I thought the range of restaurants was impressive. We were able to get to the beaches easily over the causeway and were delighted by the cleanliness and vistas of the...

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Helpful?
Thank Billy B
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear you enjoyed your stay, and that our staff was friendly and helpful! We too love our location! Please reach out to me directly...

Florida
Reviewed 11 October 2016

I'm a loyal HIlton fan, but have never stayed at a Homewood Suites. We evacuated during Hurricane Matthew and booked this hotel because of its location. If this is the way Robin, Velma and the gang operate under these strenuous conditions, I can't imagine how comfortable it would be when its a normal visit. They were fantastic under immense pressure...

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Helpful?
Thank dottylobby
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear you enjoyed your stay and the staff greatly assisted you during the Hurricane! Thank you so much for staying with us, and please...

Jacksonville
Reviewed 11 October 2016

Best hotel staff anywhere! The staff at this hotel, from the GM, Assistant GM to the housekeeping and breakfast crew is exemplary. They went above and beyond while staying there after being evacuated from our homes during Hurricane Matthew. They even went so far as to bring in delicious, hot coffee and oatmeal made from their homes when the power...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Devon W
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear you enjoyed your stay during the Hurricane, and that our staff was friendly and helpful! Providing you with hot coffee and oatmeal was...

Ponte Vedra Beach, Florida
Reviewed 10 October 2016

As we evacuated during a hurricane, the staff and management went totally out of their way. When power was out, they sent out to a more distant facility to bring coffee and muffins in for the guests. Breakfasts were very when power was present. Robin Krawczyk-Langley, the general manger went totally out her way to make guests comfortable. Kudos to...

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Helpful?
Thank sanford1
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear you enjoyed your stay during the Hurricane, and that our staff was friendly and helpful! Please reach out to me directly the next...

Ponte Vedra Beach, Florida
Reviewed 9 October 2016

We were also at the hotel for the evacuation and the staff was just wonderful!! The suite was great for my elderly mom, husband and dog and the staff did whatever they could to make the stay comfortable even with a power outage. If you are in town for a visit I highly recommend it for it's location but more...

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Helpful?
Thank Laxfamily2014
Management response:

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We are very happy to hear you, your mom, husband, and dog were all accommodated comfortably during your stay. Thank you so much, and please reach out to me...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hotel, an upscale hotel situated in the newest and most talked about shopping and entertainment destination in Jacksonville. Our all-suite hotel is only a 15-minute drive away from the city's fastest growing business district and an excellent choice for extended stay business or leisure travelers. Additionally, the hotel features a Suite Start™ hot breakfast buffet every morning, and an evening Welcome Home® reception (Monday through Thursday), where you can experience genuine Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hospitality! Stay with us to experience exceptional service and our trademark Hilton hospitality. Make Yourself at Home.® ... more   less 

Additional Information about Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Address: 10434 Midtown Parkway, Jacksonville, FL 32246
Region: United States > Florida > Jacksonville
Price Range: $166 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Homewood Suites Jacksonville - South Hotel Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites
Hotel Style:
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#31 Family Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have running water at all times. ”
toddr763, 29 Mar 2017 | Read review
“4th Floor if you want to avoid overhead footstep noise”
HeritageSoftail14843, 27 Mar 2017 | Read review
“Second floor or higher.”
professor52, 13 Mar 2017 | Read review
“Ask to overlook the pond in back.”
lorit294, 5 Mar 2017 | Read review
“Stay Elsewhere or bring some ice packs to cool off with!”
obdoc, 16 Sep 2016 | Read review
5 of 5