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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

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497 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
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Showing 488: English reviews
Jacksonville, United States
1 review
Reviewed 8 June 2016

I arrived early hoping for an early check-in. At front desk, I was immediately told early check-in is not guaranteed and I understand the hotel's policy (check-in is at 4PM) and ask that I be notified when room was ready. The person at the front desk notified me at approximately 3:20PM only after another guess arrive to check-in. The reason... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Elaine M
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. It appears we did drop the ball during your past stay with us. I do apologize for the team. I have addressed all of your concerns with the team and we want to invite you back so we can show you we do know... More 

Coral Springs, United States
1 review
Reviewed 7 June 2016

Great area, close to shopping and restaurants. Friendly staff, clean rooms. Quick maid service. Fully stocked rooms for whatever you could possibly need. Not sure what else to say. Great place to relax or have fun.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rebecca M
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. We look forward to your next visit! Please reach out to me directly the next time you are traveling to Jacksonville so I can... More 

Savannah, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2016

Great location for shopping @ Town Center - room was clean and definitely nice size - suite. Amenities were great; breakfast was great. Hallways were extremely warm as if no AC in common areas, but room AC was fine.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rshort63
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. We look forward to your next visit! Please reach out to me directly the next time you are traveling to Jacksonville so I can... More 

Biloxi, Mississippi
Level Contributor
248 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 6 June 2016 via mobile

Stayed here on our way home. It was very close to a nice outdoor shopping center. Breakfast selection was very nice and bedding clean. We weren't here very long so my rating is just based on cleanliness and breakfast. Check in was simple and fast.

Helpful?
Thank thejettsetters
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. We look forward to your next visit! Please reach out to me directly the next time you are traveling to Jacksonville so I can... More 

Savannah, Georgia
Level Contributor
3 reviews
Reviewed 4 June 2016

Booked this HILTON hotel to be near St. Johns Town Center for my daughters 16th birthday celebration. It was very disappointing. Staff was rude and unhelpful. The air was off in hallways. Dirty dishes left on tables at elevator overnight.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mom26Bs
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. It appears we dropped the ball during your stay with us. We would like the opportunity to make that up to you. We do have a great staff and a newly renovated hotel. Please reach out to me directly so I can personally make... More 

Jacksonville, United States
1 review
Reviewed 31 May 2016

hotel is decent with clean rooms and good wifi. But the price seems very high compared to the other alternatives in the market. They could have included some fruits or water as complementary at this price.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Shaik H
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. We look forward to your next visit! Please reach out to me directly the next time you are traveling to Jacksonville so I can... More 

Chicago, Illinois
1 review
Reviewed 22 May 2016

Need to relook at annual check of room air quality. Had to be moved late night due to inoperable unit. Desk clerk wanted to be helpful. Unit did not work. I would also suggest you take a look at changing the air filters more often. They were filthy

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank W5428XDmichaeld
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. It appears we dropped the ball during your past stay with us, we hope you will give us another chance. We look forward to... More 

Tulsa, Oklahoma
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016 via mobile

Came back from a day at the office to find my bed made up but a filthy room. Disgusted. And there was only a desk attendant to talk to. No manager available, and no maid service to clean it. Hair on floor everywhere (not mine), pillow was thrown in corner, and looks like carpet has never been vacuumed. Mystery chunks... More 

Helpful?
1 Thank OnTheMoveOK
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. It appears that we dropped the ball during your past stay with us. We would like the opportunity to make this up to you.... More 

Palm Beach, United States
1 review
Reviewed 18 May 2016

As a C.E.O of a Company I will never stay here again or have any of my employees stay here! The rooms are not clean, staff is not professional and the rooms are outdated. Just the location is great! Sleeping in your car just my be a little better....

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jonathan G
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. It appears that we dropped the ball during your past stay with us. We would like the opportunity to make this up to you.... More 

Washington DC, District of Columbia
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2016

I have stayed in Homewood Suites in other locations in the past so I have a basis for comparison. First, the location is outstanding. It is part of a large, upscale shopping area with a plethora of dining selections in walking distance. The building itself seemed nice enough and my room was fine. Of all my Homewood Suites stays, this... More 

Helpful?
Thank 1231KC
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center with over 150 retail shops and restaurants all within walking distance of the hotel. We are a newly renovated hotel. We look forward to your next visit! Please reach out to me directly the next time you are traveling to Jacksonville so I can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hotel, an upscale hotel situated in the newest and most talked about shopping and entertainment destination in Jacksonville. Our all-suite hotel is only a 15-minute drive away from the city's fastest growing business district and an excellent choice for extended stay business or leisure travelers. Additionally, the hotel features a Suite Start™ hot breakfast buffet every morning, and an evening Welcome Home® reception (Monday through Thursday), where you can experience genuine Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hospitality! Stay with us to experience exceptional service and our trademark Hilton hospitality. Make Yourself at Home.® ... more   less 

Additional Information about Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Address: 10434 Midtown Parkway, Jacksonville, FL 32246
Region: United States > Florida > Jacksonville
Price Range: $162 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo and Travelocity so you can book your Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Jacksonville - South Hotel Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites
Hotel Style:
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#31 Family Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Elsewhere or bring some ice packs to cool off with!”
 of 5 bubbles obdoc, 16 Sep 2016 | Read review
“Want to be close to the pool and short walk to stores? Ask for an end unit.”
 of 5 bubbles GoThere88, 29 Aug 2016 | Read review
“I would ask about the hall way temperatures on the 2nd and 3rd floors. The 4th floor hallway heat was oppressive.”
 of 5 bubbles abcjjl, 27 Jun 2016 | Read review
“Choose a room facing the pool or on the back side of the property.”
 of 5 bubbles charlessB4299WU, 27 Apr 2016 | Read review
“We try to stay on the ground floor, due to our age, she is 70 and I am 80, so going to and from the dinning hall is easer way for us.”
 of 5 bubbles marvinhallen66, 31 Mar 2016 | Read review
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