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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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638 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Conway, Arkansas
Reviewed yesterday NEW

Hotel rooms are very clean and excellent furniture. Nice king sized bed with clean and comfortable linens. Especially liked the lounger. Wifi service was good. Staff was helpful. Breakfast has variety but hot items are poor.

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Helpful?
Thank Dave R
Reviewed yesterday NEW

Had a Great stay at the Hampton Inn at the Jacksonville Airport. It was an overnight stop between family visits and a cruise out of Port Canaveral, so we didn't get to truly enjoy all of the amenities, but we DID get to enjoy the customer service!!! We were greeted immediately by a friendly team member at the door, then...

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Helpful?
Thank Rusty B
Jacksonville, Florida
Reviewed 5 days ago NEW

We had missionaries come in town and they enjoyed their stay. We will use this place again. Clean room and good breakfast. The customer service was great too. Denita the desk clerk was very helpful and took great care of us.

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Thank theresamN466LJ
Marco Island, Florida
Reviewed 6 days ago NEW

So relieved to have such a great stay after several not so great nights on the road at other hotels. Public areas and rooms were very clean and pleasant. Gym was small but sufficient. Cold water offered upon arrival felt welcoming. Discount to local restaurant. Good breakfast.

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Thank Rochelle J
Davenport, Florida
Reviewed 1 week ago NEWvia mobile

Hotel manager offer to make me breakfast due to I had ankle surgery and was on crutches. I was impressed that she would take the time to ask a guess if they need help in my opinion she went above a beyond to make sure her guess was satisfied. Excellent customer service!!!

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Helpful?
Thank jharris2810
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am pleased but not shocked that our manager offered to make your breakfast. We pride ourselves on going above and beyond for all our guest. Thank You for choosing our property.

Miami, Florida
Reviewed 1 week ago

the hotel was good and their staff as well, we only experience a problem with the charges of the room. hopefully the hotel can be able to fix it as soon as possible. other than that the room was confortable.

Review collected in partnership with Hampton
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Helpful?
Thank sweetbaby636
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for the review, I am sure that we already addressed the charge issue and have spoke on the issue. We appreciate you choosing our property and hope to handle any future lodging needs here in Jacksonville, Florida.

Columbia, South Carolina
Reviewed 1 week ago via mobile

Just passing through on the way to Tampa, but very pleased with the hotel. Convenient from the interstate, safe, clean, comfortable. Breakfast was typical to most Hampton Inns. Would definitely stay there if traveling through Florida again.

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Helpful?
Thank EvaNance
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thanks for a great review, I am so pleased that you will choose our property when in Jacksonville, Florida again. We look forward to serving all your lodging needs. Thanks again for choosing our property.

Wallingford, Vermont
Reviewed 1 week ago

Wonderful experience from arrival to departure. Front desk clerk, house maid and breakfast staff all excellent people making you feel welcome. Do not hesitate to stay here. Great breakfast as is the case in most Hilton property's, good restaurants within walking distance.

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Helpful?
Thank vtmtnman
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Love that you took a moment to give us your review, we strive to offer excellent guest services to all that stay with us. We look forward to serving your future lodging needs. Thanks again for booking with us.

Durham, North Carolina
Reviewed 1 week ago

NYE trip to Jax,FL. I visited to hang with friends. We went downtown. Hung out at bowl game and restaurants. We hung out for New Year's Eve. Despite the football fans at the hotel the place was quiet and the staff was great!

Review collected in partnership with Hampton
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Helpful?
Thank raymondlD6971YR
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am glad that you enjoyed our lovely city and our hotel amenities. We are thankful that you chose our Hampton Inn and hope to see you again.

Davenport, United States
Reviewed 1 week ago

The hotel lobby is very clean and the location is very quiet. The staff was very friendly. Although I only stayed one night. I would stay here again. Location was very easy to find. I would recommend this location.

Review collected in partnership with Hampton
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Helpful?
Thank Janet K
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for an awesome review, I am thrilled that you chose our Hampton for your stay. Thrilled that our staff made you feel at home enough that you will be returning to our property. Waiting to see you.....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: $135 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, TripOnline SA, Travelocity and Priceline so you can book your Hampton Inn & Suites Jacksonville-Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#9 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet location - any room is a relatively quiet room”
  • Adorable coffee cups and sleeves!!
 of 5 bubbles 206rustyb, 15 Jan 2017 | Read review
“I never stay on the first floor of any hotel or near the elevators and vending areas”
 of 5 bubbles vtmtnman, 8 Jan 2017 | Read review
“Pick top floor if possible some times kids above can be noisy.”
 of 5 bubbles 7131963, 27 Dec 2016 | Read review
“I like the rooms facing the parking lot.”
 of 5 bubbles sondral669, 21 Dec 2016 | Read review
“Hotel is very quiet. I don't think any room would be a problem”
 of 5 bubbles 255alicej, 21 Dec 2016 | Read review
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