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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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613 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Jacksonville-Airport
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Showing 609: English reviews
Leesburg, Virginia
Reviewed 2 weeks ago

Ok, I don't write perfect reviews very often, but this hotel deserves it! Check in was easy and Marie was super helpful and friendly. Room was perfectly clean (and I'm picky) and bed was soooo comfy. Then breakfast was good and check out with Danita was great... again, another friendly face! I definitely will be back!

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Helpful?
Thank KZimms
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your wonderful review, We are thrilled that you loved your visit to our property! We strive to offer only excellent guest experiences on our property. And it is awesome to hear that we are meeting our goals with our guest.

Sandwich, Illinois
Reviewed 2 weeks ago

The staff was very good and Friendly especially the morning desk agent,she was pleasant and helpful even at 4:am. The hotel could use some updated and the beds were lumpy. There were annoy light in the room like very bright micrwave

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Helpful?
Thank Sherrypl26
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am sorry that there was an issue with the bed, those are brand new and were replaced with our refresh in August 2016. I hope that if you're in the Jacksonville, Florida area again that we will have the honor of serving your lodging needs.

Mooresville, North Carolina
Reviewed 2 weeks ago via mobile

Our family stayed here the night before our cruise. The staff were extremely friendly upon check-in. The rooms are modern, spacious, and very clean. The only negative was the prices in the snack area ($6 for a beer 😬) The free breakfast is a great plus and a very nice man named James ensured that the dining area stayed clean...

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Helpful?
Thank Asheli T
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, we are thrilled that you enjoyed your visit to our property. I will pass along your kind words to James.

Claxton, Georgia
Reviewed 3 weeks ago

When me and my family traveling it takes a lot to get all 5 of us going and get to our destination .... I can trust that our room will be ready and clean when we get there..... My family will happy with all the amenities that yall offer Thanks so much the Amburn Family

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Helpful?
Thank 669christya
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for such a lovely review, we always love to here that we are still on our path to offering excellent guest experiences to all of our guest. Looking forward to your next visit.

Cleveland, Ohio
Reviewed 3 weeks ago via mobile

Clean and updated hotel. Friendly staff. The fitness center has 1 treadmill, 1 elliptical, 1 bike and a full set of free weights. Outdoor pool and hot tub Complimentary breakfast is "standard Hampton". Large rooms have sofa bed and mini fridge and microwave

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Helpful?
Thank DaveZ111
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am pleased that our amenities were right in line with your needs. Hope to see you on your next trip thru Jacksonville Florida.

Gulpen, The Netherlands
Reviewed 3 weeks ago via mobile

The hotel is just a five minute drive from the airport and situated in a quiet area. Very friendly staff, swift check-in. Rooms are good, nice bedding and clean. Good wifi and internet speed. Breakfast is ok. Longhorn steakhouse is within walking distance and offers discount for motel guests.

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Helpful?
Thank Elmer&Lizette
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am pleased that you enjoyed your visit to our property! We look forward to serving you're future lodging needs.

Los Angeles, United States
Reviewed 4 weeks ago

Marie, Sylvia and staff provided excellent customer service. Marie was so helpful, kind, and courteous and we really appreciated her wonderful service. The hotel and rooms were exceptionally clean. Definitely would stay here again.

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Helpful?
Thank Trina B
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your lovely review, I am so pleased that your stay was a great one. We take pride in our ability to treat our guest to excellent service. Free smiles and lots of attention to the small details. We look forward to serving your lodging needs.

Greenville, Ohio
Reviewed 4 weeks ago via mobile

My brother was diagnosed with stage 4 liver cancer. He only has months to live. He is 56 years old. We decided to make a quick visit. Check in was pleasant, they had cookies for us. Our room was clean, beds very comfortable, bathroom was very large and the bathtub had lots of grab bars for supporting yourself when you...

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Helpful?
Thank pbrtrails
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your kind words concerning your visit to our property. I am sorry that you were here under such sad circumstances, but glad that we were able to make your stay comfortable. At Hampton Inn and Suites Jacksonville airport we strive to make all guest feel at home and cared for.

Cary, NC
Reviewed 4 weeks ago

Location is close to Jax airport. Friendly staff. Convient shuttle to airport. Plenty of places to connect electronics in guest room. Relatively clean, but floor in guest room and bathroom appear to be vacuumed, but some visible debris in corners and between furniture and walls. I left before breakfast was ready, so the morning clerk offered me a take-away bag...

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Helpful?
Thank EnviroTravel
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, we appreciate you choosing our location. I am thrilled that you enjoyed your visit to our property! We hope to serve your future lodging needs.

Atlanta, Georgia
Reviewed 4 weeks ago

The stay was AWESOME! Wish the mattresses were a bit softer. However it was a very nice stay! The staff was super friendly and went above and beyond- If you go to Longhorns you got 10% off with your room key! Will be back

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Helpful?
Thank karlaf277
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I love that you had an AWESOME stay with us. About those mattress' those are less than 6 months old, so perhaps It is the firmness from being new that was uncomfortable for you. I hope that if you're in the Jacksonville airport area again that you will allow us to serve your lodging needs...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: $137 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#9 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“let Danita chose room type”
 of 5 bubbles 324alc, 29 Aug 2016 | Read review
“stay away from the stairway and elevators for a quieter night sleep”
 of 5 bubbles BonnieDowden, 27 Jun 2016 | Read review
“Less airport noise on the even numbered side of the building”
 of 5 bubbles true7, 22 Jun 2016 | Read review
“It was easy access to all highways yet very quite.”
 of 5 bubbles A4569ZSlindac, 22 May 2016 | Read review
“All rooms are away from any traffic noise.”
 of 5 bubbles Steve408, 3 Feb 2016 | Read review
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