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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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641 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Jacksonville-Airport
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Showing 637: English reviews
Indianapolis, Indiana
Reviewed 24 September 2016

We stayed for 1 night before boarding a cruise. Free shuttle from the airport & to a shopping center. Free continental breakfast- great deal!! Shuttle to the port was just $8. Staff were all so friendly and helpful. Highly recommend

Review collected in partnership with Hampton
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Helpful?
Thank U2103TDjuliem
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for the review, thrilled that we were able to assist in all your travel needs. We pride ourselves in our ability to help our guest above just providing a bed. Hope to see you for your next cruise.

Reviewed 23 September 2016

Excellent location and was able to use Honors Points to receive a great rate. The room was very large, had a nice mini kitchen and a nice bathroom. It was clean and very comfortable. Leaving our vehicle at the hotel and using the Hampton shuttle make the early morning flight very easy.

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Helpful?
Thank Lorri S
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thanks for the review, we appreciate you taking the time to do this. We live and die by the reviews and survey's turned in by great guest such as yourself. At Hampton Inn and Suites Jacksonville airport We Love what we do, thank you for staying with us.

Toronto, Canada
Reviewed 21 September 2016

I have been on a multiday bicycle trip which I had to interrupt to temporarily go home. This meant leaving my bicycle with a hotel for the few days that I would be away. I called the Hampton Inn at JAX and spoke with Marie, the front desk manager. She was most pleasant, most helpful and very understanding. The hotel...

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Helpful?
Thank DavidBOntario
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your praise In our ability to assist you in all your needs, no matter the size. We do strive to meet any and all needs our beloved guest needs as you are the reason we have jobs. Looking forward to serving your future lodging needs.

El Segundo, CA, United States
Reviewed 21 September 2016

This lovely little Hampton Inn exemplifies the warmth and hospitality of a small hotel. For those business travelers who (like me) need a dependable, service-oriented, clean overnight stay at a hotel near the airport, this is the hotel to select.

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Helpful?
Thank Elaine K
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your lovely review, We are very guest oriented and it is always great to be recognized for doing our jobs properly. At Hampton Inn and Suites Jacksonville airport excellent guest experiences are what we aim for with each guest walking thru our doors.

Los Angeles, California
Reviewed 21 September 2016

Marie at check in and Tatianna the night auditor were amazing! Look for them! The food was great, especially because it was a great complementary breakfast. The staff as a whole worked as a team and made the experience amazing.

Review collected in partnership with Hampton
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Helpful?
Thank MarkkayTavion
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your lovely review, at Hampton Inn and Suites Jacksonville airport we strive to offer outstanding guest experiences. Looks like we hit the mark with you. Looking forward to serving your future lodging needs.

knoxville, United States
Reviewed 19 September 2016

This location is very east to get to. The staff was amazing! The hotel lobby, breakfast area, hallways and room were in excellent condition and all was very clean. I highly recommend this location wheil staying in Jacksonville, Fl

Review collected in partnership with Hampton
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Thank Julie T
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am pleased that you enjoyed your visit to our property! At Hampton Inn and Suites Jacksonville airport we strive to offer only excellent guest experiences.

Atlanta, Georgia
Reviewed 12 September 2016

This had to be one of the best experiences that I've had with customer service. Everyone on the staff was friendly and helpful from housekeeping to front desk to concierge. Danita and Judy went out of their way to make us feel welcome. I would definitely go back.

Review collected in partnership with Hampton
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Helpful?
Thank annettem229
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your lovely review, At Hampton Inn and suites we strive to offer only excellent guest experiences. It is awesome to hear from guest that we are meeting our mark and making such glowing reviews from guest like yourself. We look forward to serving any future lodging needs.

Vine Grove, Kentucky
Reviewed 11 September 2016

We went to Jacksonville for a cruise, to take advantage of the park and cruise package. We were very impressed with the accommodations, including the price. They recommend a shuttle company to transport you to the port, it was very dependable and prices well.

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1Thank donaldv450
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am glad that we were able to assist you with shuttle transportation for your cruise and that the property treated you well. Hampton Inn and Suites Jacksonville airport strive to meet and exceed all guest assistance and service.

Trenton,texas
Reviewed 11 September 2016

I was there for a funeral service. One of those last minute things to plan for, so when I called to make the reservation the young lady I talked to was very sympathetic to my needs and found me the best rate for me. She was also very courteous. Being on a holiday the day of my arrival I didn't...

Review collected in partnership with Hampton
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Helpful?
Thank C8915FTtomg
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review. I am thrilled that our staff went above and beyond to assist you in your hour of need. Just know it is our pleasure to help, and is why we are here. So Sorry for your families loss. If you need us for anything never hesitate to call upon us.

Reviewed 3 September 2016 via mobile

Where do I start..... This hotel is the very clean. The staff are very friendly. I highly recommend this hotel to any one needing to stay out by Jacksonville Florida airport. I felt so welcome by everyone and the rooms are really nice. Everything nicely set up and very clean. We had no issues with our stay! When I say...

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Helpful?
Thank Amber D
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You so much for the glowing review. If you could see the smile that reviews like yours put on every staff member's face here, You would blush. We take our Guest Experiences very seriously and strive daily to show how outstanding Our Hampton Inn and Suites is. Thank You again and look forward to serving your lodging needs, while...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: $137 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#10 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet location - any room is a relatively quiet room”
  • Adorable coffee cups and sleeves!!
 of 5 bubbles 206rustyb, 15 Jan 2017 | Read review
“I never stay on the first floor of any hotel or near the elevators and vending areas”
 of 5 bubbles vtmtnman, 8 Jan 2017 | Read review
“Pick top floor if possible some times kids above can be noisy.”
 of 5 bubbles 7131963, 27 Dec 2016 | Read review
“I like the rooms facing the parking lot.”
 of 5 bubbles sondral669, 21 Dec 2016 | Read review
“Hotel is very quiet. I don't think any room would be a problem”
 of 5 bubbles 255alicej, 21 Dec 2016 | Read review
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