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Comfort Suites Jacksonville I-295

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Comfort Suites Jacksonville I-295
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152 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Valdosta, Georgia
Reviewed 6 August 2014

We stayed for two nights at this hotel while having tests at Mayo Clinic which is 30 minutes away. The front desk was extremely helpful in a couple of situations. Rooms are clean, comfortable and updated. Hotel was relatively quiet while close to Interstate. Breakfast adequate. Only problem we encountered was a very inadequate WiFi.

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Helpful?
1Thank MikeRSM
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day...Thank you for your feedback! We are pleased you found our desk staff helpful and our accommodations clean, comfortable, and updated. We have 'tweaked' the wi-fi access points and all are functioning well at this point. We hope to see you again... Bill GM

Shelbyville, Kentucky
Reviewed 2 August 2014

We stayed here for two weeks on business when my husband was part of a work crew. The hotel is very clean, starting in the lobby and going through to the rooms. The rooms are good sized with a king size bed with night tables, couch and coffee table, desk with a chair, refrigerator, microwave and coffee maker and an...

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Helpful?
Thank Elizabeth G
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day...and thank you for your extensive review. We are pleased you awarded us with 4 out of 5 circles on cleanliness, service and sleep quality. I must however relay that you are not accurate about our area not being safe. I have been at this property for going on four years and we have NEVER had any problems. I...

Port Saint Lucie, Florida
Reviewed 25 July 2014

Camelita, the dining room attendant was by far the most attentive staff member I have seen in many many years. We travel for business and spend 1/2 our year in hotels. It was so refreshing to have someone that understood complete customer service.

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Helpful?
Thank MHC365
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello...Thank you for your review and perfect score! I have already mentioned your notice to Carmelita and she was thrilled to hear of your comments! Hope to see you again... My Best, Bill GM

Pawleys Island, South Carolina
Reviewed 19 July 2014

The room was clean and appeared newly redone. I would have liked a better tv channel selection. The breakfast was adequate. I would not call this an outstanding property but it was adequate enough for a nights stay.

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Helpful?
Thank sawadee21
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello...And thank you for your feedback and especially our extremely CLEAN suites! We have done a complete new bedding top package to add to the comfort of our Sealy pillow top mattresses along with firm and soft pillows to ensure all a good nights sleep. New modern flat screen TV's have also been added to compliment the 99 channel selections...

Orlando, Florida
Reviewed 15 July 2014 via mobile

Stayed in room #216. Bed & pillows were stellar. Very pleased with sitting area. Although T.V. could have been larger in comparison to the room, our stay was great. Also, had no problems with our service animal.

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Helpful?
Thank Jaimie_Z_Fl
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello Steve B...and thank you for your review.We are pleased you enjoyed our CLEAN suite and comfy beds along with the staff service! Hopefully, the front desk guest service agent relayed to you about the four fast food establishments within one block and five full service restaurants about five minutes away. We hope to see you again soon... Bill GM

Rincon, Georgia
Reviewed 12 July 2014

When preparing to write this review, I was shocked by the pictures from the hotel's website. My room was far nicer than the ones pictured. (Recently remodeled?) The bathroom was very nice with solid surface vanity and nice fixtures. The room was very clean, the bed and linens were nice. The hotel staff was nice. Overall, I'd stay here again...

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Helpful?
1Thank Steve B
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day Jaimie...and thank you for being our guest most recently. I am pleased you enjoyed your stay and I will relay to staff a job well done! My Best, Bill GM

Waukegan
Reviewed 8 July 2014

I traveled solo to this hotel. I arrived a lot earlier than I anticipated, waay before the check in time but was given a room within 20 minutes, I was very tired from my travels and was ready to rest, BIG plus! The employees are really nice and cordial, upon entering my room, I did my usual inspection and was...

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Helpful?
1Thank L W
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day LW...and thank you for your review! We are pleased you found the staff to be friendly, full hot complimentary breakfast to your satisfaction and your accommodation CLEAN and FRESH. As you mentioned, our pool is sparkling and although you did not use it, our newly refurbished fitness center will indeed be acceptable to those that would like to...

Columbia, South Carolina
Reviewed 7 July 2014

I came here last year with my husband for a business trip. The room most certainly did not appear clean. We immediately got out our Clorox wipes and began wiping down door knobs and fixtures, remote, etc because they felt sticky upon first contact. The door knob in the bathroom had a toothpaste smear on it!! Absolutely disgusting! For people...

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Helpful?
1Thank Michelle807
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello Michelle: We appreciate your post, especially the extremely positive comments on great service and excellent staff! I am perplexed as to your issue with the cleanliness of your suite. We have the pleasure of hosting over 17,000 guests per year all of which get an opportunity to to review the property. Year to date, the cleanliness of the guest...

SW Florida
Reviewed 17 June 2014

I stayed at the Comfort Suites in Jacksonville with a group of friends to attend a music festival. We had a clean room and good coffee. Our breakfast was average, I would suggest real cups and stay away for the disposable ones. Real cups are a small thing that helps travelers feel more comfortable.

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Helpful?
2Thank TravelGal22SWFlorida
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello John...and thank you for your review. We appreciate your comments about the clean accommodation and good coffee. Our full hot complimentary breakfast buffet consisting of 3 coffee /tea, 3 fresh fruits, 3 cereals, 3 yogurts, hard boiled eggs, 3 donuts, muffins, bread, english muffin, hot egg dish, breakfast meat, 2 waffle choices, and 3 juices is well regarded by...

Hillside, New Jersey
Reviewed 29 May 2014

I am a choice Diamond member and spend about 150 nights a year in choice hotels. In all the years as a member I've had my bad experiences but have never taken the time to review a hotel. I've had that attitude "let someone else do it". Today I decided that I will start to write reviews. First, this hotel...

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Helpful?
3Thank John M
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello John...And thank you for the many positive things you stated about our hotel. The fitness center will have all new equipment in about two weeks. I do apologize for it taking so long. We hope to see you soon and thank you for being a valued Choice Elite Diamond member - we appreciate your loyalty. My Best, Bill, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern all suites AAA three diamond rated property. Complimentary full extensive hot buffet breakfast daily. All suites contain either one king or two queen Sealy upgraded bedding along with a sitting area with a couch that is a queen sleeper sofa. Other suite amenties are: microwave, refrigerator, coffee maker, premium television channels and much more. Complimentary wireless internet throughout and also hard wired in the suites. Sparkling swimming pool. Nearby all Jacksonville attractions/venues.Conveniently located off I - two ninety five exit #twenty two with I - ten and I - ninety five close by. Many restaurants nearby. ... more   less 

Additional Information about Comfort Suites Jacksonville I-295

Address: 7019 Commonwealth Ave, I-295, Exit 22, Jacksonville, FL 32220-2828
Region: United States > Florida > Jacksonville
Price Range: $145 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Jacksonville I-295 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Jacksonville i-295 Hotel Jacksonville
Jacksonville Comfort Suites
Hotel Style:
#22 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Jacksonville I-295 staff and other travellers.
2 questions
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Flowery Branch, Georgia
Salem, New Hampshire
over a year ago

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Questions? Get answers from Comfort Suites Jacksonville I-295 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Jacuzzi rooms are a lot of fun. Relax in privacy...”
 of 5 bubbles aunyaew, 26 Feb 2017 | Read review
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 of 5 bubbles quintong2017, 2 Feb 2017 | Read review
“I always request a room on an upper floor, away from stairs & elevators”
 of 5 bubbles SgtMom2, 10 Nov 2016 | Read review
“we chose top floor . good view !”
 of 5 bubbles amox1, 10 Mar 2016 | Read review
“Consider other options”
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5 of 5