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Homewood Suites by Hilton Jacksonville Deerwood Park

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Breakfast included
Bar/Lounge
Public Wifi
Paid Internet
Meeting Rooms
Hot Tub
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Hotel deals
Reviews (920)
Filter reviews
909 results
Traveller rating
631
175
48
28
27
Traveller type
Time of year
LanguageEnglish
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631
175
48
28
27
Show reviews that mention
All reviews front desk social hour full kitchen home away from home living room great hotel fire pit waffle maker waffles great room restaurants and shopping excellent stay the breakfast area business center would stay here again staff was friendly complimentary breakfast
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1 - 5 of 909 reviews
Reviewed 1 week ago via mobile

This was a nice hotel & the setting w very nice. I think the staff w really trying to be helpful & get it right, but they must have been having trouble with the holidays. Maintenance & housekeeping were superb & working around the clock...More

Date of stay: November 2018
Thank H6176SJdavidc
Response from HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood ParkResponded 5 days ago

Dear H6176SJdavidc, I really appreciate you taking the time to leave detailed feedback regarding your recent stay. While I'm very glad to hear that you loved your suite and found it to your liking, I am disappointed to hear that you didn't have a great...More

Hotel's Favourite
Reviewed October 22, 2018

The first word that comes to mind is 'wow' - not sure I've ever had such an amazing customer service experience. From check-in to check-out I was in awe of the consistency of care that this property exudes. I was checked-in by Michelle who was...More

Date of stay: October 2018
Thank Dee T
Response from HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood ParkResponded October 24, 2018

Dear Dee T, Wow! What an amazing review. Thank you so much for the many compliments regarding our staff. I will definitely be sure to share this review with them all! Our entire team strives to outrageously please our guests and I'm so thrilled that...More

Reviewed 2 weeks ago

The room, staff and breakfast were all wonderful. Ms. Dylan at the front desk was very friendly at check-in. Breakfast items were well stocked and kept at a good temperature. I will definitely return to this property.More

Date of stay: November 2018
Thank roshaundraw
Response from HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood ParkResponded 1 week ago

Dear roshaundraw, I can't thank you enough for the many compliments you've given in your review! I will be sure to let all of our staff know, especially Dillon, just how great of a job they are doing. I'm so glad that you loved your...More

Reviewed 2 weeks ago

Hotel room was not cleaned on a scale 1 to 10 I rate it as 3. The room is very good size, but house keeping need to step it up.over all we do plan on returning to this hotel. The serve hot breakfast was good...More

Review collected in partnership with Homewood Suites by Hilton
Date of stay: November 2018
Thank feliciam307
Response from HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood ParkResponded 1 week ago

Dear feliciam307, Thank you so much for taking the time to submit a review regarding your recent stay. While I'm very glad to hear that you enjoyed your stay, I am also disappointed to see that you had some issues with housekeeping during your stay....More

Reviewed 3 weeks ago

Decent value for location. Staff was fantastic, even the housekeepers were friendly and helpful. The room was nicely done, clean and resh. The breakfast was nice , as was the evening social event for guests.More

Review collected in partnership with Homewood Suites by Hilton
Date of stay: November 2018
Thank Mack H
Response from HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood ParkResponded 2 weeks ago

Dear Mack H, Thank you so much for the feedback regarding your recent stay. I will be sure to pass along your kind comments to our entire staff as they strive to ensure that all of our guests are outrageously pleased. I'm very thrilled to...More

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Questions & Answers
Ask a question
wozniak16
November 6, 2018|
Answer
Response from HWSDeerwood | Property representative |
We do not have cribs but we have Pack' n Plays. Hope to see you soon!
1
Vote
wozniak16
November 4, 2018|
AnswerShow all 4 answers
Response from HWSDeerwood | Property representative |
Thank you all for responding. Monday - Friday 6:30a -9:30a. Saturday & Sunday 7a-10a.
1
Vote
manktripguy
September 13, 2018|
Answer
Response from timmay001 | Reviewed this property |
No they do not have dedicated rooms. You may get a room that previously was occupied by a pet.
0
Votes
Room Tips
"Stay in a different location."
Fernvista
4 weeks ago
Read review
"Nice room, terrific service. I've felt wonderful. "
acevedo2018
Oct. 9, 2018
Read review
"Has most anything you would need for a comfortable stay."
alanm012011
Oct. 3, 2018
Read review
"They never found my knife I left in the room...... But my room is always very clean."
olrs24
Sep. 25, 2018
Read review
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PRICE RANGE
US$124 - US$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites jacksonville hotel jacksonvillejacksonville staybridge suites
FORMERLY KNOWN AS
Staybridge Suites Jacksonville
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
117
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