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Homewood Suites by Hilton Jacksonville Deerwood Park

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Homewood Suites by Hilton Jacksonville Deerwood Park
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532 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Tolland
Reviewed yesterday NEW

I loved this hotel! Very clean, very new looking, there's a bar in it... yes that's right... A bar at a Homewood Suites! Didn't use it though.😔 nice pool area. Pet friendly. Quiet location, but yet next to a lot of dining options. People at the front desk were very helpful and nice. Would definitely stay here again.

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Helpful?
Thank Rebecca C
Columbia, TN
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Traveling for my husband's job and we stayed for 4 nights. We chose Homewood for its proximity to the office, the HIlton brand, and the opportunity to have a suite vs a single hotel room. The hotel is across the street from Publix, CVS, and several dining options. The fitness center has several treadmills and elliptical machines (maybe a bike??)....

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Thank StudentOfTravel
About Hotel's Favourite Review
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear StudentOfTravel, Thank you for taking the time to share your experience at our hotel with others. Our team and our future guests find the reviews to be very helpful. We spend time each week going through the reviews to make sure we are doing our best and to make sure we're providing what our guests are looking for. Thanks...

Dublin, Georgia
Reviewed yesterday NEW

The checkout process was simple and easy. The staff was courteous and nice and very knowledgeable. The grounds were well maintained. I like the fact that you had access to the pool at any time. I absolutely loved the setup of the rooms is very rare that you find a hotel with Suites that size it accommodated our entire family...

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Thank Tameka R
Perry, Florida
Reviewed 2 days ago NEW

I stay at this property quite often and I am always highly satisfied. The rooms are net and clean and the staff is always friendly and helpful. If you have to stay on the Southside of Jacksonville, this is where you want to stay.

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Thank matthewcG3821PS
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear MatthewG3821PS, Thank you so much for taking the time to give our hotel an amazing review! Our staff works very hard to ensure that all of our guests are provided with a clean and comfortable place to rest their head. We hope to see you again soon! Yours in Hospitality, Demetrius Burnley Assistant General Manager

Howell, New Jersey
Reviewed 5 days ago NEW

Room was very clean and comfortable! Enjoyed the breakfast but also the free light fare for dinner was a very nice surprise, free beer and wine included Monday through Thursday. Great outdoor area with a fire pit and nice pool and hot tub. Lots of restaurants near by and the beach is about 20 mins away

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Helpful?
Thank besanceney442
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear besanceney442, I appreciate you taking the time out of your busy day to let us know how your stay went. I will be sharing your review with our entire kitchen staff to let them know that their efforts are not going unnoticed. Many guests really enjoy our cozy fire pit and our pool/spa area, we're sure glad you did...

Santa Rosa Beach, United States
Reviewed 6 days ago NEW

Thanx for a restful & pleasant visit. Couch good be updated....and PLEASE better/softer toilet paper & especially tissues....had a cold & your tough ones made my nose hurt :( Great laundry room ...very helpful with an extended stay.

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Helpful?
Thank Mj C
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Mj C, Thank you so much for taking the time to share feedback regarding your stay with us here at the Homewood Suites Jacksonville Deerwood. We always welcome guests suggestions and will be speaking to our housekeeping executive to see what are options are regarding better toilet paper and tissues! If you make it back to Jacksonville and stay...

Clermont, Florida
Reviewed 6 days ago NEW

Loved this place. It is definitely a home away from home! I loved the staff, and I absolutely loved the way the treated my dog. The breakfast was great and the rooms were super clean. Will definitely be staying here again in the future.

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Thank Darlene B J
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Darlene B J, I appreciate you taking the time out of your day to send some flattering comments our way. I’m going to forward this right over to our staff to let them know how great they’re doing. We don't consider the animals that come through our doors as pets, we believe they are family! Thank you again for...

Santa Rosa Beach, United States
Reviewed 6 days ago NEW

My husband was having testing done at Mayo Clinic---this time not a :fun: visit to JAX --I came down w/a bad cold & found this hotel to be restful & helpful with housekeeping , recommendation of a local Dr. & close to Drug store & grocery -not to mention available food plus in lobby.I was back healthy in no time...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Mj C
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Mj C, I wanted to personally thank you for taking the time to give us your feedback. I'm sorry to hear that you were under the weather while you were in town, but I'm happy to know that you are back to feeling healthy! Our staff prides themselves in providing a clean, comfortable, and overall enjoyable experience to all...

30554
Reviewed 1 week ago NEW

My husband has Parkinson's we were there for the Mayo they were very accommodating did everything they could to make us comfortable I also have a pet they were very friendly to him I Will be staying again in May this will be a place we stay every time we come to the Mayo clinic and we have to do...

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Helpful?
Thank vdeloys
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear vdeloys, I want to thank you for taking the time to provide thoughtful feedback about our hotel. Our staff prides themselves in providing a clean, comfortable, and overall enjoyable experience. We can't wait to welcome you and your pet back "Home" whenever you are back in Jacksonville. Yours in Hospitality, Demetrius Burnley Assistant General Manager

Stockbridge, United States
Reviewed 1 week ago

Let me start by saying I love Hilton Brand Hotels have been a diamond member for a while that's how much I stay at Hilton's Hotel but this was by far my worst experience ever starting from checking in to finally getting a result to allow me to acess the internet. I don't know if the guy working the desk...

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Helpful?
Thank Kevin W
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Kevin W, Thank you for your feedback regarding your recent stay at the Homewood Suites Jacksonville Deerwood. I'm very sorry about the issues that you encountered during your stay. I'm disappointed to hear that I didn't find out about your concerns while you were still here. Bad day or not, our guests should never experience anything other than happy...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Road, Jacksonville, FL 32216 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: $154 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hilton Hotels Direct, Travelocity and TripOnline SA so you can book your Homewood Suites by Hilton Jacksonville Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
9 questions
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Savannah, Georgia
over a year ago
10 months ago
Columbus

See all questions (9)

Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a sweet that accommodate 8 people we only had enough towels for four people.”
, 24 Apr 2017 | Read review
“Perfect on the second night. The first night, I had noisy people above me. My room was changed. Thank you!”
988DonaldV, 17 Apr 2017 | Read review
“No bad room in the hotel.”
rodc280, 14 Apr 2017 | Read review
“spacious room, clean and quiet with good housekeeping service”
stanleyc606, 11 Apr 2017 | Read review
“I don't Know, everything seemed just right for me. Especially my sleep. Wow! Did I rest well. I wanted to sleep and rest all day but I had business. Thanks Homewood ”
michaelre2016, 10 Apr 2017 | Read review
5 of 5