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Courtyard Jacksonville Mayo Clinic/Beaches

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223 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Augusta, Georgia
Reviewed 8 February 2016

The shuttle driver, Pansy, was the nicest person we encountered at the hotel. She went out of her way to get my husband a wheelchair when we returned after a procedure. We enjoyed the convenient "Bistro;" however, their selections are limited. I got tired of the food after a couple of days.

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Helpful?
Thank FScoggins
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear FScoggins, Thank you for your kind comments about Pansy. I am happy to hear you found our hotel convenient for your needs. I will be sure to pass on your kind words to Pansy. Thank you for staying with us and look forward to seeing you again in the future. Have a great day!

Melbourne, Florida
Reviewed 30 January 2016 via mobile

I cannot say enough nice things about the staff. The front desk staff helped to get us into a room to meet my wife's special needs. Our waiter in the bistro was top notch taking special care to handle our modifications to the standard menu. The 1/2 LG burgers are great. My wife had the roast beef and she loved...

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Helpful?
Thank jd d
Punta Gorda, Florida
Reviewed 27 January 2016

Manager asked me, "what do you want me to do about it" when confronted with our complaint. We will not stay there again. This is a pricey room that is close to MAYO yet one of the nastiest hotels I have ever stayed.

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Helpful?
Thank Georgianna T
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Georgianna, We are deeply apologetic for the condition of your room. We pride ourselves on delivering an outstanding experience with excellent service and clean, comfortable rooms. We have obviously fallen short of meeting these expectations and hope you found our compensation fair. When brought to our attention while on your stay, these issues have been resolved and are not...

Reviewed 8 January 2016

The hotel was very clean and the staff was great. I will return. I must tell my family and friends. The bistro was very clean and have the best staff I've ran across at a courtyard. I cant remember every-ones name.

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Helpful?
Thank Johnson-Rose
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am so glad that you enjoyed the hotel, the staff and the Bistro. I appreciate you taking the time to fill out a review for us. We hope that we can show you another great stay in the future.

Tampa, Florida
Reviewed 23 December 2015

We have stayed at this hotel twice now for a total of five days. It is extremely convenient since it is on campus and the room included a small dining table, refrigerator, and microwave, which we needed because our son was on a special diet. It is not a new facility, but we thought the convenience and the helpfulness of...

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Helpful?
Thank Michael_in_Tampa
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to write a review about the hotel. I am glad that you found us very convenient and the rooms accommodating to your needs. I will share your comments about the staff helpfulness to them. They always appreciate hearing from a guest when they do a great job.

Twinsburg, Ohio
Reviewed 18 December 2015

I stayed here because I had professional business across the street at The Mayo Clinic. I took a late night flight in and arrived a little after 1 am and appearing haggard, the front desk staff offered me a complementary snack. When I got to the room I noted a large coffee stain near the coffee maker and reported it...

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Helpful?
Thank Bruce C
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very glad that you enjoyed your stay and that you found the staff very accommodating to your needs. I will share your great comments with the Front Desk and Bistro staff. I appreciate you taking the time to review the hotel. I hope that when you are in Jacksonville again on business you will stay with us.

Melbourne, Florida
Reviewed 2 December 2015

Had to make a trip to Mayo and was thrilled to find this hotel. Not only was the service great and the room extremely clean and comfortable, it is right across the street from Mayo Clinic. They also have a shuttle to take you there but if you are able it is an easy clinic to see the doctor at...

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Helpful?
Thank Sandi B
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am glad the hotel exceeded your expectations in service and cleanliness. Our location on the Mayo Clinic campus is great for going to Mayo Clinic and the shuttle service does make it very convenient. We do have many guests who use our hotel as for a vacation. We are located only a few miles from many of the area...

Reviewed 30 November 2015 via mobile

Stayed here do to a mayo appt. one star is for proximity to Mayo! I rate solely on the room so here is my opinion. Room was a king suite. Bed, King: horrible could not get comfortable sagging/super soft. Sheets as if they were slept on for days and not changed. Not tight and crisp as they should have been....

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Helpful?
2Thank Teresa H
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Teresa H, I am very sorry that you did not enjoy your stay at the Courtyard Mayo Clinic. We pride ourselves on delivering amazing service within a great hotel. Based on your feedback we did not deliver that to you. I appreciate you bringing these issues to my attention and I am going to personally look into the issues and...

Titusville, Florida
Reviewed 27 October 2015

Nice, clean room. Quiet! Helpful staff. Okay breakfast. Only issue was a leak in our bathroom. Close to the beach, UNF and a fancy mall with Apple and REI stores. Lot's of good restaurants around there too.

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Helpful?
Thank Kathleen P
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to write a review about the hotel. I am very sorry that you experienced a leak in your bathroom, but I am glad that it did not effect your stay too much. I am also glad you got to go out and experience some of the guest shopping, restaurants and beaches that are close...

Ann Arbor, Michigan
Reviewed 9 October 2015

I'm not sure I would stay here if on vacation. Most of the guests were here to be treated at the Mayo Clinic. If you are visiting the Mayo Clinic, this is a great place and you are within walking distance. The lobby was very nice with a cafe. They appeared to serve quiet an assortment for breakfast, lunch and...

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Helpful?
Thank spencersbride

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Region: United States > Florida > Jacksonville
Price Range: $191 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and other travellers.
3 questions
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St. Louis, MO
over a year ago
NSB Florida
5 months ago
Fremont, CA
over a year ago

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Questions? Get answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool rooms 2nd floor”
 of 5 bubbles Alfredoman1, 23 Feb 2017 | Read review
“Stay away from elevator and ice machine. Duh!”
 of 5 bubbles californiamom, 14 Feb 2017 | Read review
“Stay on Ground floor”
 of 5 bubbles jimhD9261RW, 13 Feb 2017 | Read review
“One portion of the facility doesn't have bathtubs, if you need one like I do; make sure you request the area that has them.”
  • Vistiting Mayo Clinic for treatment from RSD/CRPS
 of 5 bubbles jamesmatheisii, 27 Jan 2017 | Read review
“besure you know and plan where you are going to eat hotel on the expensive side”
 of 5 bubbles michaelhV2081MB, 19 Oct 2016 | Read review
5 of 5