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Quality Inn Of Orange Park

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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177 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Of Orange Park
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Showing 175: English reviews
Chester Basin, Canada
Reviewed 16 January 2016

All the hotels in the airport area were booked by workers on a highway project and it was getting dark so we travelled further south looking for a room. The room was cramped, the tiles dingy, the carpet on the sad side. The linens were not at the Quality Inn level, small towels with only sets for two, and only...

2Thank Elaine F
General M, Guest Relations Manager at Quality Inn Of Orange Park, responded to this review

Dear Elaine F, Thank you for taking the time to complete our survey and share your experience! We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be...

Fayetteville, North Carolina
Reviewed 5 January 2016 via mobile

Was in my room alone, a person had a key to my room and tried to open the door, I had to fight to keep him from getting in. I called the front desk they claim he probably had the wrong room. Yea right he had a key that opened my door. This place is dangerous and filthy and is...

3Thank Oxy C
General M, Guest Relations Manager at Quality Inn Of Orange Park, responded to this review

Dear Oxy C, Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry to hear that you did not feel safe during your most recent stay with us, and I want to assure you that we take the security of our guests very seriously. I hope you'll change your mind about seeking...

Brunswick, Georgia
Reviewed 3 January 2016

At checkin, I walked into the lobby NO Hi, Hello or anything......Two clerks were on the shift. As I approached the desk i finally received a greeting from the man clerk, The lady clerk continued to count down her cash drawer so i assumed it was shift change. I was assigned room 118 which was a hot mess. As we...

3Thank LindseyThaDoll
General M, Guest Relations Manager at Quality Inn Of Orange Park, responded to this review

Dear LindseyThaDoll, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again...

Monroe, Georgia
Reviewed 3 December 2015

The wife and I were in Jacksonville for the UGA vs. FL game. The room was so bad only pictures will describe the filth we were forced to stay, with no other rooms available in the area at a reasonable price. After complaining numerous times to the hotel manager and front desk staff. We were offered a different room however,...

3Thank Amit G
Daytona Beach, Florida
Reviewed 19 November 2015

they only have about 6 tv channels. the ice machine on first floor is broken. internet is "iffy". rooms are very clean. staff is generally kind. Room desks are children's preschool sized. They hang over you at breakfast, asking your room # and really too nosey.

1Thank 857jod
Reviewed 2 November 2015 via mobile

This place has constantly gone down hill for the past 6 months. Yet the rates have been constantly going up. My recent stay was horrible. They have skimed back so much it's sad. I only had one pair of towels in my room. Not to mention the front desk guy didn't even direct me to the correct room. This place...

2Thank Richard B
Reviewed 19 October 2015

Stayed the night here one night before a Jags game and was extremely pleased. Didn't expect much because the price was so good, but everything was great. Everything was clean, plenty of towels and toiletries, service was good, and breakfast was great- waffles! Will definitely be staying there for my next trip to Jacksonville.

Thank Gabby S
Reviewed 26 September 2015

Stayed here for one night, the first room we got was in the courtyard and very dingy so we noved to the outside. Hotel quite shabby but you get what you pay for, breakfast just acceptable. Many places around to eat but would not stay again. Room was very clean despite that.

Thank Hunda
Reviewed 31 August 2015

my husband, my 3 yr old child, and myself is visiting the area and we chose a room by the pool. The room has a dirty blanket on the bed, hair on the bathroom floor, dirt around the drain of the tub that was everywhere when I turned the water on, trash in the dresser drawers, just a dirty room....

1Thank Tabitha F
Reviewed 12 August 2015

Ok So we visited Family for vacation and we didn't know where we would be staying the price was right for 4 night so that's why we went with the rooms are not cleaned well someone had wrote I love you on a mirror that was never cleaned we had to switch rooms after the lost my reservation we went...

Thank Richard J

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07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nice clean rooms with comfortable beds and the good thing is "Free Breakfast & free internet".Pool is more benefit. ... more   less 

Additional Information about Quality Inn Of Orange Park

Address: 6135 Youngerman Circle, Jacksonville, FL 32244 (Formerly Jacksonville Inn at Orange Park)
Region: United States > Florida > Jacksonville
Price Range: $99 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Of Orange Park 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Quality Hotel Jacksonville
Hampton Inn Jacksonville
Hampton Inn Orange Park
Jacksonville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Of Orange Park staff and other travellers.
6 questions
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Houston, Texas

Hello, here is my review regarding recent stay at Quality Inn Orange Park. I want to do whatever is possible to make them face repercussions of the physical, verbal, and psychological abuse the owner and his ?wife wrongfully forced upon me. Any help or guidance much appreciated. I'm not sure if this site will publish my review or not, but maybe I can get it semi-published by responding to your review. I will also email you. So sorry your stay was also horrible :(


I am a middle age professional woman. I travel much with my job and I am a Choice Rewards member. 1 of their property chains includes Quality Inns. Upon check in I requested noon check out (which is granted if you are a Choice Rewards member and space permits). First of all, the property was in subpar conditions and not up to standards in any way. Ok, so, I can deal with that for 1 night. However, in the morning while attempting to shower and depart, the housekeeper (owner's wife I am near certain) opened our door at 11:03 (forced herself in even though my travel companion was attempting to open it for her and tell her just a second) and the woman immediately became hostile, screeching, and extremely rude. We told her we had a noon check out and she stated (in very broken English since she was not an American) that "no, all check out 11, u get out now, GO, GO NOW", etc...

We tried to call manager, but phone in room didn't work. In meantime, she was arguing with my co-worker/travel companion and things got verbally abusive from her (housekeeper) going ballistic for no reason! Next, as we were quickly packing up the car to depart, this same housekeeper/ owner's wife proceeds to get into huge argument with quests 2 doors down. They had checked in as 2 people, but she saw a 3rd person and was screaming at them that no quests were allowed. They were doing their best to explain he had just pulled up 10 minutes ago and was not staying with them, simply visiting. She went on a rant and that's a whole other story regarding their situation.

Now, as I was loading my things into trunk I had my computer in my hands and it was still open so as not to lose the data I had been working on earlier. She comes back to my door and tells me we must pay another night since it was after 11am. I admit, I did start getting loud and very angry in which I lowered myself to her level somewhat. However, she then proceeded to put her hands on me and push me / shove me towards our car as we were packing and I nearly dropped my laptop!

Now I was very angry but I never touched / shoved / pushed her back in any way. I did yell at her and told her DO NOT EVER PUT YOUR HANDS ON ME AGAIN after which more screaming from all parties ensued (including the couple 2 doors down). She then went to office and her husband / owner (both of them refused to give me their names or titles) came to me and said she reported I had "abused" her and he was calling the police for trespassing since it was after 11 a.m..

I also got on my cell phone and called the non emergency police number and informed them that situation was out of hand and I wanted to file counter charges plus the fact she shoved me must be some sort of harassment or assault (I wasn't sure). They said this was a non emergency situation and it would be at least an hour b4 they could send anyone to take the report. I did not have anymore time to waste on their nonsense and left.

I then called Choice Hotels customer service and reported the incident, needless to say, the agent could have cared less. She said they have no control over their properties since they are all individually owned and operated. I was told I would have to wait 3 days to get a response from the owners (lol, right??) and in the meantime, she would not even allow me to speak to a supervisor or anyone who actually cared that this hotel has caused Choice Hotels to permanently lose a loyal customer in addition to my intentions to inform the community at large to steer clear of Choice Hotels, especially Quality Inns. Very sad situation for me overall. I did not deserve this type of abuse and nobody does. The woman was way out of line and the manager backed her up.

I am so angry that I have decided to spend an extra day in the area and go to police station to file a charge. Either civil or criminal or both. I will see what they suggest. I apologize for the long post, but I hope this prevents at least 1 person from enduring a stay at this very dangerous property which is run by highly unstable owners with no one to answer but themselves.

over a year ago

See all questions (6)

Questions? Get answers from Quality Inn Of Orange Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms seem equal”
liftman53, 15 Apr 2017 | Read review
“I always prefer a ground floor room, but that's just me. The highway is behind the hotel, but the rooms are pretty sound proof”
Xerezista, 27 Mar 2016 | Read review
“Bestwestern at next exit was a great place.”
11LuisaG, 4 Feb 2016 | Read review
“Stay somewhere else”
LindseyThaDoll, 3 Jan 2016 | Read review
“Down stairs”
markleet, 27 Jul 2015 | Read review
5 of 5
US$66* /night
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