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All reviewsthe concierge loungefull service marriottstandard marriottfront deskindoor poolwe ordered room servicefitness centeran updatefree weightsother hotelsbusiness hoteljohn's town centercheck in was a breezewonderful hotelbusiness tripwould stay here againlobby area
Stayed at this hotel several times in October. It's a good choice when you go for a few business for work related travel. Good desk, comfortable bed, and standard Marriott service. Will go again here if I have to come back to JAX.
I reserved a room at a hotel that supposedly had an executive lounge. My other requirement was a tub in a room, which was confirmed by the Platinum reservations rep.
However, the lounge is closed on weekends and tubs do not exist in any of...More
Thank DIOGENES L
Response from JacksonvilleGM, General Manager at Jacksonville MarriottResponded 15 January 2018
Dear useless detour,
Thank you for taking the time to share your recent experience with us. We value all guest feedback as it offers us an opportunity to share successes as well as constantly improve. I apologize that there was a miscommunication in the reservation...More
Stayed a night at the Jacksonville Marriott with my wife after attending a show in Jacksonville. The hotel is just average and in need of updating. Rooms was clean, but noisy. We ended up leaving early due to all the hallway noise and not being...More
Thank David M
Response from JacksonvilleGM, Manager at Jacksonville MarriottResponded 10 January 2018
Dear David M,
We are delighted to announce that the hotel is scheduled for a full renovation beginning in June 2018. It will be a complete transformation and we're sure you will be delighted with the change. I regret that other hotel guests were disruptive...More
This is not what I expected from a Marriott with the price one pays?
We were checked into a room that was still dirty from the previous occupants? There was a baby bed on the floor - unmade bed and the whole bathroom was still...More
Response from JacksonvilleGM, Front Office Manager at Jacksonville MarriottResponded 1 January 2018
Good evening SAcouple86,
I want to thank you so much for informing us of your previous stay at the Jacksonville Marriott. I am deeply apologetic for the incidents that you endured during your stay and will be sure to pass this information to the correct...More
Stayed here over Thanksgiving, basically a business hotel but was very clean and well kept. The staff was amazing although was very quiet there they were very very attentive and friendly. they have 2 pools one indoor theother outdoor. They have a workoout room, bar,...More