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Omni Jacksonville Hotel

Traveller (165)
360
Panoramas (9)
Dining (41)
Certificate of Excellence
Overview
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245 Water St, Jacksonville, FL 32202-4403 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Omni Jacksonville Hotel
Offers & Announcements:SAVE UP TO 15%
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,356)
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2,346 results
Traveller rating
1,190
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312
138
86
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LanguageEnglish
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1,190
620
312
138
86
Show reviews that mention
All reviews valet service mini bar room service nice hotel downtown area within walking distance view of the river self parking rooftop pool business trip front desk staff enjoyed my stay bed was very comfortable the room was nice nice stay staff was friendly landing
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1 - 5 of 2,346 reviews
Reviewed 1 week ago

Our stay at the Omni Jacksonville Hotel was a very pleasant one. The staff seemed genuine in helping to make our stay a very comfortable one. One call to the front desk and our needs were met within a few minutes. We will return.More

Date of stay: August 2018
Thank Robert A
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 6 days ago

Thank you for your review; I am very happy you enjoyed your stay with us! I apologize that you had any issues but am very pleased your requests were taken care of by our associates in a very timely manner. We look forward to your...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

We stayed over Christmas for six nights. The staff at the front desk were always welcoming and helpful. Very easy check in. We did not use the valet. The parking garage is very close. Most days we were only charged $10 and not $14. We...More

Date of stay: December 2018
Thank christine040691
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 1 week ago

Thank you for your review and detailed feedback. I am very happy you enjoyed your stay with us and sincerely appreciate your recommendation and kind comments for our front desk associate. We look forward to your next stay with us!

Reviewed 1 week ago via mobile

The hotel is in the ideal location for downtown activities such as visiting the Times-Union Center (such as the case for this visit). Staff are friendly, rooms are clean, and beds are comfortable. I would recommend this hotel to others and plan on staying here...More

Date of stay: January 2019
Thank LoveUFLoveFLA
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 6 days ago

Thank you for your review and detailed feedback. I am very happy you enjoyed your stay with us and your visit to the Times-Union Center, and sincerely appreciate your recommendation and kind comments. We look forward to your next stay with us!

Reviewed 2 weeks ago

Texas A&M Gator Bowl Game. All The restaurants in the area were closed except for Hooters, Pizza Place, Irish Pub and a Tavern 2 Blocks away. The hotel restaurant was closed most of the time. Shower pressure was low.More

Review collected in partnership with Omni Hotels & Resorts
Date of stay: December 2018
Thank Dreamer02668198475
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 1 week ago

Thank you for your review regarding your recent visit to the Omni Jacksonville Hotel. Please accept my sincere apology for the less than enjoyable experience you described and the unsatisfactory downtown venues. Please know that your patronage of Omni Hotels is valued, and we would...More

Reviewed 2 weeks ago

parking was expensive and ridiculous. Fod was expensive. Rooms cleanliness was just ok.iThey could have offered a better package. I do not believe i will stay again. I may find something closer to the beach.More

Review collected in partnership with Omni Hotels & Resorts
Date of stay: December 2018
Thank Dorothy N
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 1 week ago

Thank you for your review. I sincerely apologize that you did not find your stay to be a satisfactory experience. We are contacting you directly to personally discuss your issues and appreciate your feedback. We value all our patrons and guests and hope for an...More

View more reviews
About
Description
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and More Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Suites
Number of rooms
354
Price range
US$141 - US$224 (Based on Average Rates for a Standard Room)
Also Known As
Omni Hotel Jacksonville
,
Omni Jacksonville
,
Jacksonville Omni
Location
United States > Florida > Jacksonville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Suites
Number of rooms
354
Price range
US$141 - US$224 (Based on Average Rates for a Standard Room)
Also Known As
Omni Hotel Jacksonville
,
Omni Jacksonville
,
Jacksonville Omni
Location
United States > Florida > Jacksonville
Photos
Traveller (165)
Room & Suite (173)
Dining (41)
Pool & Beach (29)
Amenities (19)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 2,311 nearby restaurants
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Nearby AttractionsSee all 397 nearby attractions
The Florida Theatre
354 reviews
.64 km away
Times-Union Center for the Performing Arts
136 reviews
.10 km away
Friendship Fountain
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.71 km away
Jacksonville Main Public Library
27 reviews
.55 km away
Questions & Answers
Ask a question
MrsRaul
January 16, 2019|
AnswerShow all 7 answers
Response from Z5201AGmichaelf | Reviewed this property |
I believe you have options for either
1
Vote
stephatkins2011
December 26, 2018|
AnswerShow all 2 answers
Response from Virgil C | Reviewed this property |
Best to call hotel directly since their policy is always changing
0
Votes
Sabreline
August 31, 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
Room Tips
"Makes sure you book ahead online for a better deal, we did not"
achef
Oct. 16, 2018
Read review
"Like most hotels, the higher floors offer a considerably better view of the city."
474seanl
Oct. 16, 2018
Read review
"Higher floor recommended"
Classyree
Jul. 30, 2018
Read review
"Metered parking in the area is free on weekends."
mooneynut
Jul. 15, 2018
Read review
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