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Omni Jacksonville Hotel

Traveller (162)
Room & Suite (251)
Dining (43)
  • Excellent53%
  • Very good26%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“select guest”(21 reviews)
“valet service”(35 reviews)
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,303)
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All reviewsselect guesttimes union centervalet servicemini barroom servicenice hotelwithin walking distancedowntown areaview of the riverself parkingrooftop poolbusiness tripwater taxienjoyed my stayexcellent staythe room was nicebed was very comfortable
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1 - 5 of 2,293 reviews
Reviewed yesterday via mobile

Came to Jacksonville for some fun with friends. Decided to splurge since this hotel looked so amazing. It was. Absolutely beautiful place, nice rooms, no issues. Left at checkout. No problem. Few days later I get a notification that my account is negative. It appears...More

Thank tinamariedupuis
Hotel's Favourite
Reviewed July 16, 2018 via mobile

Another overnight for a large group as we headed to Disney. The hotel did not disappoint. The lobby was beautiful and the staff accommodated our requests for rooms close to each other. The rooms were extremely clean and nicely decorated. We have zero complaints about...More

Thank suze624
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded July 18, 2018

Thank you for your feedback, Suze! We are glad to hear that you were pleasantly surprised by your stay with us. It is a pleasure to read such positive feedback of our property and we hope you had a great time at Disney! We look...More

Reviewed 3 days ago

We are enjoying ourselves enormously at the Omni in Jacksonville, FL. The staff made my husband & my 30th wedding anniversary celebration quite memorable, from the restaurant to the room service. My sister called ahead, unbeknownst to us, and requested a room upgrade & champagne...More

Review collected in partnership with Omni Hotels & Resorts
Thank Sangonan
Reviewed 5 days ago

I am extremely upset about my stay at the Omni Jacksonville for so many reasons. We were under a mandatory evacuation from Charleston, SC due to Hurricane Florence so we decided to drive to Jacksonville. I choose the Omni because I have stayed at Omni...More

1  Thank Andrea A
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 2 days ago

Thank you for your post and comments regarding your stay with us. I sincerely apologize for the unfortunate set of events that culminated in the conversation you described. Please be assured that while rates do fluctuate during the week, there are many variables that determine...More

Reviewed 1 week ago via mobile

Rooms were comfortable, well appointed, however parking is incredibly confusing. It’s a paid lot, but it wasn’t attended when i arrived late at night, so when i tried to exit the next day without a ticket it was a headache.More

Thank gtreadgold
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 1 week ago

Thank you for your feedback! I am very happy you enjoyed your stay with us and sincerely apologize for the confusion you experienced with parking. We will use your comments to review and determine a better solution for our guests. I appreciate your business and...More

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The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and ...More Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Room types
Non-Smoking Rooms, Suites
Number of rooms
Price range
US$135 - US$239 (Based on Average Rates for a Standard Room)
Also Known As
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
United States > Florida > Jacksonville
Traveller (162)
Room & Suite (251)
Dining (43)
Pool & Beach (35)
Amenities (19)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
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Questions & Answers
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August 31, 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
August 22, 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
July 8, 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
Room Tips
"Higher floor recommended"
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"Metered parking in the area is free on weekends."
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"Ask for a river view. Otherwise, you might get a view of a dirty roof top."
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"Dinner Across the Street at the Landing was Great"
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