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Omni Jacksonville Hotel

2,149 reviews
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Traveller (152)
Room & Suite (88)
Pool & Beach (42)
Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“valet service”(35 reviews)
“room service”(82 reviews)
“nice hotel”(95 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Omni Jacksonville Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,149)Write a Review
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72
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All reviewsvalet serviceroom servicenice hoteldowntown areawithin walking distancerooftop poolview of the riverself parkingbusiness tripgreat stayenjoyed my stayfront desk staffbed was very comfortablestaff was friendlylandingbellmanconcert
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1 - 5 of 2,139 reviews
Reviewed yesterday

The hotel staff members were exceptionally kind. They were always smiling. The valet people were went above and beyond expectations. The were prompt even in high traffic situations. The breakfast staff kept the buffet filled with great food. Just wished they had a way to...More

Review collected in partnership with Omni Hotels & Resorts
Thank 596johnnyw
Hotel's Favourite
Reviewed 1 January 2018

We were in room 1126; very comfortable room. Quiet, could not hear noise in hall. Bed was very comfortable. We had everything we needed except an extra blanket, which was brought to us right away. The only issue was that there was a flowery fragrance...More

Thank Lisa R
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 3 weeks ago

Thank you for taking the time to review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of...More

Reviewed 3 days ago

Great location, right across the street from the Times Union Performing Arts Center, we stayed there to see The Lion King and it was perfect. Staff was super nice, VIEW from room was spectacular. Hallways were dated, needed some tlc with some peeling wallpaper, but...More

Thank MadreBella
Reviewed 3 days ago

We stayed here because of proximity to The Lion King show, however, disappointed because our night was awakened many times by noise in hallways and nearby rooms. At one point, approx 3am, we had to call front desk due to noise level down hall.

Review collected in partnership with Omni Hotels & Resorts
Thank N9673OQkellyg
Reviewed 4 days ago

A couple of us from up the coast stayed at the Omni for two nights while visiting Jacksonville to see a show right across the street at the Times Union center. The Omni is obviously the most convenient place to stay but there are a...More

Thank AlPhD
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$135 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$135 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
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Traveller (152)
Room & Suite (88)
Pool & Beach (42)
Dining (5)
Amenities (99)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sabreline
31 August 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
22 August 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
8 July 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
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Room Tips
"Ask for a king room with a river view"
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"Some rooms have full river views, others only partial. If this is important to you, be specific."
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"If fragrances bother you, not the 11th or 14th floors; I don't know about the other ones"
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"Keep an eye out for deals months in advance. We got our room $100 less per night that way."
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