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Omni Jacksonville Hotel

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Traveller (165)
360
Panoramas (9)
Dining (41)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
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2,383Reviews
431Photos
15Q+A
100Room tips
Traveller rating
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Popular mentions
We did not get our room serviced on the second day and as a result of that, the GM Dawn Southworth kindly left us a lovely note and left complimentary water and cheese/nuts. Unfortunately we did not get our room serviced on the third day either!!! The bar/food service is also
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Hotel's Favourite
The hotel is in the ideal location for downtown activities such as visiting the Times-Union Center (such as the case for this visit). Staff are friendly, rooms are clean, and beds are comfortable. I would recommend this hotel to others and plan on staying here again when
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded Jan. 18, 2019
Thank you for your review and detailed feedback. I am very happy you enjoyed your stay with us and your visit to the Times-Union Center, and sincerely appreciate your recommendation and kind comments. We look forward to your next stay with us!
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We always prefer Omni properties when they re available and they never disappoint us!!! The food, room cleanliness, etc are always very pleasing to us and the view of the river here is amazing!! We cant wait until our next trip to Jacksonville!!
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Review collected in partnership with Omni Hotels & Resorts
Nice food and very comfortable rooms are what you'll find at the Omni. Great location for anyone attending the symphony or concerts as it's just steps away. The neighborhood has a lot to be desired as it can be pretty scary at night. But inside, there's a nice bar and
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 3 days ago
Thank you for your review and detailed feedback. I am very happy you enjoyed your stay with us and sincerely appreciate your recommendation and kind comments. We look forward to your next stay with us!
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Well, I’ll start by saying this is beautiful hotel. Very cleanly, somehow vintage and modern at the same time but unfortunately I cannot say I was satisfied with my stay. Hotel room was equipped with a mini bar but it didn’t include a menu for the price of everything, I called
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 3 days ago
Thank you for your review and providing valuable feedback regarding your recent visit to the Omni Jacksonville Hotel. Please accept my sincere apology for the less than enjoyable experience during your stay. I assure you this is not characteristic of the high level of quality service and hospitality we strive to maintain at Omni Hotels & Resorts. I very much appreciate your detailed comments as this helps us identify areas of improvement. Please know that your patronage of Omni Hotels is valued, and we would welcome the opportunity to serve you in the future.
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Professional photo exclusively commissioned by TripAdvisorOmni Jacksonville Hotel
The Executive King Room with River View at the Omni Jacksonville Hotel
Professional photo exclusively commissioned by TripAdvisorOmni Jacksonville Hotel
The Executive King Room with River View at the Omni Jacksonville Hotel
Professional photo exclusively commissioned by TripAdvisorOmni Jacksonville Hotel
The Deluxe King Room at the Omni Jacksonville Hotel
view from front door
Room 1504
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Is street parking available or do you have to park in the garage?
I believe you have options for either
1 vote
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Best to call hotel directly since their policy is always changing
0 votes
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Can you walk from the football stadium to the hotel in the afternoon?
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1 vote
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smoking areas?? can you smoke at pool??
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
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Is it safe to walk alone during the day to the shopping area?
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center Area if you would like to do some shopping. At the town center you will have access to every store you could possibly imagine. There are plenty of hotels around St. Johns Town Center, the Sheraton is a very nice place and is comparable to the Omni.
1 vote
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"get the water view, it's very nice!"
"Makes sure you book ahead online for a better deal, we did not"
"Like most hotels, the higher floors offer a considerably better view of the city."
"Higher floor recommended"
"Metered parking in the area is free on weekends."
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PRICE RANGE
US$135 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel jacksonvilleomni jacksonvillejacksonville omni
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
354
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