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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,679 Reviews from our TripAdvisor Community

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Showing 1,670: English reviews
Roslyn, New York
Reviewed yesterday NEWvia mobile

This hotel was extremely accommodating and made us feel welcome from beginning to end. The rooftop pool was nice and relaxing. They were able to give us a late check out. The valet parking was convenient and you were able to call and request your car in advance so it was waiting for you when you got outside. The lobby...

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Helpful?
Thank mctraveler87
chicago, United States
Reviewed yesterday NEW

hotel is nice but for the price would expect first rate hotel. location is excellent but their are plenty of hotels near this one just as nice with a lower price. room was clean and staff was friendly

Review collected in partnership with Omni Hotels & Resorts
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Thank 307nicholaso
Reviewed yesterday NEWvia mobile

Was here one night for business and I must say I was pleasantly surprised. They have totally renovated since I was here last and it was a great improvement. Nothing went wrong which for us is a milestone. They went above and beyond for customer service. I had an issue with my husband going missing for a bit and they...

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Thank sack13
Reviewed 2 days ago NEWvia mobile

We stay at the omni when we are visiting jacksonville. We park using the hotel valet. Its expensive but safer than finding out own on the street. Rooms are clean and comfortable. Hotel staff is always helpful and friendly

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Thank keatda
Orlando
Reviewed 6 days ago NEW

Enjoyed my stay at this hotel. Parking is a bit weird, forcing the use of the valet service. Entrance is on a side street and signage is poor, so had to go around the block once before I figured it out.

Review collected in partnership with Omni Hotels & Resorts
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Thank Kelley M
Kissimmee, United States
Reviewed 1 week ago

Food is very expensive. $21 for breakfast buffet & $22 for the least expensive chicken dinner. Housekeeping did not replace bath mat and left me with one face cloth that contained a dark stain. Door keys had to be replaced twice during my 3 day stay. Not safe to walk to local restaurants at night.

Review collected in partnership with Omni Hotels & Resorts
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Thank 315kayb
Reviewed 1 week ago

My wife and I went to Jacksonville for a meeting. We stayed at the Omni Hotel and check-in went great and very pleasant. The room was very clean and nice. I ordered delivery from a Chinese restaurant and it was the best Chinese food I'd ever eaten. We went to bed at about midnight. At 3am we were woken up...

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Thank Richard E
Orlando, Florida
Reviewed 1 week ago

I stayed here during a business trip in Jacksonville with some clients. We all stayed at this hotel due to the local recommendations of it being a high-end hotel for our clients. Everyone was happy with the hotel and no one had complaints, but it certainly could use some remodeling and updates in decor. The rooms were clean and quiet...

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Thank Leah S
Savannah, Georgia
Reviewed 1 week ago

Once again our stay at this hotel was an excellent experience. The staff from the valet parking to the front desk were professional, courteous, and efficient. Our room was great and the view of the river was very relaxing. Our weekend here provided the perfect getaway we definitely needed.

Review collected in partnership with Omni Hotels & Resorts
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Thank EventPlannerMarilyn
Waycross, United States
Reviewed 1 week ago

Participating in an event at the Prime Osburn Convention Center. Hotel was easily accessible to the center, Jacksonville Landing, riverfront, and Florida Times-Union Center. We walked to everything! Valet service was excellent, and hotel staff were friendly and helpful. Stopped by the hotel restaurant to just sit and relax rather than going up to our room. Just wanted an afternoon...

Review collected in partnership with Omni Hotels & Resorts
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Thank 908joyh

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Region: United States > Florida > Jacksonville
Price Range: $178 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
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Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
6 months ago
Miami, Florida
Flagler Beach, Florida, United States
10 months ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher room for a nice view”
 of 5 bubbles MumaRules, 4 Feb 2017 | Read review
“Make sure they haven't overbooked the hotel before counting on having a room there.”
 of 5 bubbles Megohome, 1 Feb 2017 | Read review
“The River view is the best”
 of 5 bubbles johnnycc2016, 1 Feb 2017 | Read review
“Room near elevators is loud”
 of 5 bubbles 147triciaf, 22 Jan 2017 | Read review
“Ask for a Riverview Room.”
 of 5 bubbles 848marysueh, 16 Jan 2017 | Read review
5 of 5