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Omni Jacksonville Hotel

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Traveller (162)
Room & Suite (172)
Dining (41)
Overview
Hotel website
245 Water St, Jacksonville, FL 32202-4403 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Omni Jacksonville Hotel
Offers & Announcements: FALL SALE
Hotel deals
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,319)
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2,309 results
Traveller rating
1,170
616
307
132
84
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LanguageEnglish
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1,170
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84
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All reviews select guest times union center valet service mini bar room service nice hotel within walking distance downtown area view of the river self parking rooftop pool business trip water taxi enjoyed my stay excellent stay the room was nice bed was very comfortable
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1 - 5 of 2,309 reviews
Reviewed 2 days ago via mobile

Hotel and staff were very friendly. Location of hotel was questionable - area driving in was concerning. Hotel has parking in garage that was less than desirable - for that reason would hesitate in going back. Room service was disappointing - when I called to...More

Thank BusyTraveler360
Hotel's Favourite
Reviewed May 6, 2018

Just stayed 5/4, great room with view of the river. The breakfast was a surprise! One of the best. Had everything you would want. Great service,comfortable room. Only problem was noise at night because school cheerleaders were there for a competition the next day. Still...More

1  Thank thomasjb2018
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded May 7, 2018

Thomas, thank you so much for taking the time to write this review. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests, so we are pleased to see we have been successful. Please...More

Reviewed 4 days ago

We stayed here about a week ago en route to North Carolina and were amazed by the slow impossible internet connection. My I pad was unable to get online and I had to sue my phone to connect to the web. We had to special...More

Thank achef
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 2 days ago

Thank you for your comments and feedback. I sincerely apologize you did not enjoy your stay and experienced difficulties with the internet. Although we provide minibars in each room, a refrigerator may also be available upon request – we will note your preference for future...More

Reviewed 4 days ago

We had a great experience with this hotel. The entire staff was friendly and went out of their way to be sure we had a wonderful experience with them. We were visiting Jacksonville for a wedding and tried to take advantage of as much of...More

Thank Sean Michael L
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 2 days ago

Thank you so much for your review! I am so pleased you enjoyed your stay and appreciate your kind comments about the staff, especially the restaurant staff taking care of your allergy needs. I hope we can service you again in the future should you...More

Reviewed 5 days ago via mobile

The physical accommodations of this hotel were nice but nothing special. The real issue came with the service. The room was not clean, and the bathtub was full of hair. I asked for housekeeping to come clean, and they did not. We did not have...More

Thank EnglandMe
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 2 days ago

Thank you for your review. I sincerely apologize you did not have the excellent experience we strive to provide our guests and will contact you directly to discuss your stay further. Please know we are continually striving to improve our customer service and the products...More

View more reviews
About
Description
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and More Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Suites
Number of rooms
354
Price range
US$134 - US$228 (Based on Average Rates for a Standard Room)
Also Known As
Omni Hotel Jacksonville
,
Omni Jacksonville
,
Jacksonville Omni
Location
United States > Florida > Jacksonville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Suites
Number of rooms
354
Price range
US$134 - US$228 (Based on Average Rates for a Standard Room)
Also Known As
Omni Hotel Jacksonville
,
Omni Jacksonville
,
Jacksonville Omni
Location
United States > Florida > Jacksonville
Photos
Traveller (162)
Room & Suite (172)
Dining (41)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
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Hampton Inn Jacksonville Downtown I-95
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Extended Stay America - Jacksonville - Riverwalk
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Nearby RestaurantsSee all 2,232 nearby restaurants
Juliette's
129 reviews
.05 km away
Pita Pit Downtown Jacksonville
38 reviews
.31 km away
Benny's Steak & Seafood
291 reviews
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Akel's Delicatessen
20 reviews
.26 km away
Nearby AttractionsSee all 384 nearby attractions
The Florida Theatre
348 reviews
.64 km away
Friendship Fountain
272 reviews
.71 km away
Times-Union Center for the Performing Arts
132 reviews
.10 km away
Museum of Science and History
436 reviews
.84 km away
Questions & Answers
Ask a question
Sabreline
August 31, 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
August 22, 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
July 8, 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
Vote
Room Tips
"Makes sure you book ahead online for a better deal, we did not"
achef
4 days ago
Read review
"Like most hotels, the higher floors offer a considerably better view of the city."
474seanl
4 days ago
Read review
"Higher floor recommended"
Classyree
Jul. 30, 2018
Read review
"Metered parking in the area is free on weekends."
mooneynut
Jul. 15, 2018
Read review
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