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Omni Jacksonville Hotel

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Traveller (158)
Room & Suite (173)
Dining (41)
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Overview
  • Excellent53%
  • Very good26%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“valet service”(37 reviews)
“mini bar”(25 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Omni Jacksonville Hotel
Offers & Announcements: LIMITED TIME OFFER
Hotel deals
Offers from Omni Jacksonville Hotel
Offers & Announcements: LIMITED TIME OFFER
Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,211)
There are newer reviews for Omni Jacksonville Hotel
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2,201 results
Traveller rating
1,121
592
290
125
73
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1,121
592
290
125
73
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All reviewstimes union centervalet servicemini barroom servicenice hoteldowntown areawithin walking distanceview of the riverself parkingrooftop poolbusiness tripenjoyed my stayexcellent stayfront desk staffbed was very comfortablestaff was friendlylanding
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271 - 275 of 2,201 reviews
Reviewed 30 July 2017

Received a notice in email about a special promotion at the Omni and choose this hotel in downtown Jacksonville. Super convenient and a great hotel with very accommodating staff! Large room, great view and very comfortable bed.More

Review collected in partnership with Omni Hotels & Resorts
Thank Nancy V
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 7 August 2017

Nancy, thank you so much for taking time to review our hotel. We are grateful to receive such positive feedback in regards to your recent stay with us. As a team, we take pride in servicing our guests with the best of our ability each...More

Reviewed 28 July 2017 via mobile

Recently on our way to Savannah we decided to break the trip in half and stay at the OMNI. It is one of the better hotels in the downtown area and our room was clean and comfortable. No problems at the hotel But, the restaurant...More

Thank TravelinGregSarasota
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 7 August 2017

It was disappointing and alarming for us to read about your experience at our hotel. We are committed to providing our guests with a high level of service and cleanliness and regret that this was not reflected in your experience. This review will be shared...More

Reviewed 28 July 2017

You won't find a more convenient location than the Omni Downtown Jacksonville, which is a five minute walk from the Riverwalk and located adjacent to a Jacksonville Skyway station and other forms of public transportation. The food in Juliette's is also worth the trip.

Review collected in partnership with Omni Hotels & Resorts
Thank 733donaldr
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 7 August 2017

Thank you for your feedback. We are pleased to see that we could offer a relaxing and convenient location for your travels. We hope to see you again for your next trip to the Bold City!

Reviewed 28 July 2017

My hotel stay was great on Saturday, July 22, 2017. My husband and I were there for a concert at the Times Union Building. It was so convenient! From the time we arrived, the greeting from the valet attendants, the registration staff, etc., were top...More

Review collected in partnership with Omni Hotels & Resorts
Thank Joseph D
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 August 2017

Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you enjoyed your experience from beginning to end. We hope you will have the opportunity to stay with us again on your next...More

Reviewed 25 July 2017

Hotel was clean and comfortable. An in room refrigerator would have been nice. The one available was locked and dedicated to a mini bar. Would have been nice to have it available for my personal beverages.

Review collected in partnership with Omni Hotels & Resorts
Thank L6013XGmaryw
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 August 2017

Thank you for offering feedback on your stay. The Omni Jacksonville is always looking for feedback on how we can improve our guest experiences. We look forward to the opportunity of welcoming you back on your next stay.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$139 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$139 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
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Traveller (158)
Room & Suite (173)
Dining (41)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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Sabreline
31 August 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
22 August 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
8 July 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
Vote
Room Tips
"Ask for high floor and a river view"
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"City or river view, high floor"
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"River-view rooms are a plus"
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"Ask for a king room with a river view"
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