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2017-08-06 2017-08-07
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    Omni Jacksonville Hotel

    245 Water St, Jacksonville, FL 32202-4403
    Hotel website
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    2017-08-06 2017-08-07
    US$130
    US$130
    US$130
    Traveller (132)
    Room & Suite (72)
    Pool & Beach (43)
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    Overview
    • Excellent53%
    • Very good27%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “select guest” (21 reviews)
    “valet service” (38 reviews)
    “room service” (78 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Omni Jacksonville Hotel
    Offers & Announcements: SAVE UP TO 25% OFF
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,936)
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    There are newer reviews for Omni Jacksonville Hotel
    See the most recent reviews

    361 - 365 of 1,927 reviews

    Reviewed 9 November 2016

    We booked a water view room for an increased price. Upon arrival no such rooms were available and a rebate was not equal to the increased price we paid upon booking. The first room was infiltrated with cigarette smoke. They changed our room. We will...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank 510floridagirl5
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 16 November 2016

    Thank you for taking time to reflect on your recent visit with us. I am very disappointed to see that your time with us included so many service challenges. We work very hard to provide a top tier guest experience and it is disappointing when...More

    Reviewed 7 November 2016

    The Omni Jacksonville is a very nice hotel. However, the do charge a daily $9.95 fee for wifi access while not in the lobby. It seems like a small thing, but when paying $244+ for a room, one would expect to have a code for...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Thomas T
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 16 November 2016

    We were disappointed to read about your recent stay at our hotel Thomas. Although we wish you would have had a better experience we are grateful for the opportunity to understand where we fell short. We do offer a complimentary Select Guest program which includes...More

    Reviewed 7 November 2016 via mobile

    I returned to this property after a brief stay many years ago. It is showing its wear. While the rooms have been updated, I would not say renovated. Things look nice at first glance, but once you begin using them you realize that they are...More

    Thank Guy F
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 16 November 2016

    Please accept our apologies that your stay was less than perfect. We appreciate you bringing these issues to our attention as we are always looking for opportunities to improve and guest feedback such as yours is invaluable. We do hope that in the future you...More

    Reviewed 6 November 2016

    Very nice hotel within downtown Jacksonville. Homeless/Indigent community is prevalent in the area and sometimes make their way into the hotel to panhandle or money. Hotel could do a better job with security.More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Bobby O
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 16 November 2016

    Bobby, we appreciate your feedback on your recent stay at the Omni Jacksonville. We are always in search of opportunities to make improvements and the feedback from our guests is a great way for us to pinpoint areas to focus on. Thank you for staying...More

    Reviewed 4 November 2016

    The hotel was surprisingly expeditious under what was a very busy weekend. The staff was great. The rooms were very clean and surprisingly quiet for what was a rowdy and friendly crowd in the hallways.More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Peter P
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 16 November 2016

    We appreciate your feedback on your recent stay at the Omni Jacksonville Peter. Our associates are dedicated to providing the best guest experience in the city and it is always encouraging to hear of our successes. We look forward to welcoming you back on your...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$122 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Jacksonville
    • #13 Business Hotel in Jacksonville
    • #18 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 354
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Omni Hotels & Resorts, Expedia, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, getaroom.com and HotelQuickly so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Omni Hotel Jacksonville ,
    • Omni Jacksonville ,
    • Jacksonville Omni
    Add Photo Photos
    Traveller (132)
    Room & Suite (72)
    Pool & Beach (43)
    Dining (8)
    Hotel & Grounds (223)
    Bathroom (12)
    Business Centre & Event Rooms (10)
    Family and Play Areas (1)
    Nearby
    DoubleTree by Hilton Jacksonville - Riverfront
    586 reviews
    .78 km away
     
    Hyatt Regency Jacksonville Riverfront
    2,817 reviews
    .67 km away
     
    Homewood Suites by Hilton Jacksonville Deerwood Park
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    11.52 km away
     
    Hampton Inn Jacksonville Downtown I-95
    890 reviews
    1.14 km away
     
    Nearby Restaurants
    Pita Pit Downtown Jacksonville
    33 reviews
    .31 km away
    Benny's Steak & Seafood
    245 reviews
    .28 km away
    Akel's Delicatessen
    18 reviews
    .26 km away
    Juliette's
    114 reviews
    .01 km away
    Nearby Attractions
    The Florida Theatre
    331 reviews
    .64 km away
    Friendship Fountain
    229 reviews
    .71 km away
    Times-Union Center for the Performing Arts
    112 reviews
    .10 km away
    Jacksonville Landing
    1,155 reviews
    .28 km away
    Ask a question
    Questions & Answers
    Sabreline
    31 August 2016|
    AnswerShow all 4 answers
    Response from Ontour4444 | Reviewed this property |
    I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
    1
    Vote
    dianekmc
    22 August 2016|
    AnswerShow all 5 answers
    Response from Elizabeth W | Reviewed this property |
    I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
    0
    Votes
    Sonia614
    8 July 2016|
    AnswerShow all 5 answers
    Response from buzzpatton9 | Reviewed this property |
    The "Landings" shopping center is like a ghost town, with a few remaining stores and about 3 restaurants (didn't like the food at the Irish Pub). There is a lovely riverwalk that runs behind the theater (across street from... More
    0
    Votes
    Room Tips
    "Do not choose a river view room without checking to see if it really has a view of the river."
    Read review
    "Make sure room is clean before settling in."
    Read review
    "ask for a room that is not a connecting room"
    Read review
    "Choose one with a view of the water."
    Read review
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