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SpringHill Suites Jacksonville Airport

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Traveller (21)
Room & Suite (37)
Dining (7)
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Overview
  • Excellent46%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
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Offers from SpringHill Suites Jacksonville Airport
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (62)
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LanguageEnglish
27
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All reviewstrundle bedseparate seating areajacksonville airporteggs and sausageflight was cancelledrooms are nicefront deskrefrigerator and microwavebreakfast buffetstayed here for one nightwould definitely stay here againcruise portthe hotel is cleanroom was largecoffee makerupon checknight stay
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11 - 15 of 61 reviews
Reviewed 28 November 2017

I stayed here for one night before a cruise. The rooms are very clean and fairly quiet. It has all the conveniences you would want- a refrigerator and microwave in the room, as well as a coffee maker. There is also coffee available in the...More

Thank Kathiej
Response from Melissa D, General Manager at SpringHill Suites Jacksonville AirportResponded 5 December 2017

Thank you for taking the time to review our hotels. We are glad that you enjoyed your stay with us. We hope that you will stay with us again when you are visiting the area.

Reviewed 23 November 2017

We stayed in a king suite the night before a cruise. Very clean room. My spouse travels for a living and thought the breakfast buffet was convenient because there are no breakfast restaurants in the area. I was saving myself for Guy's Burgers on the...More

Thank luvsummers
Response from Rhonda K, Guest Relations Manager at SpringHill Suites Jacksonville AirportResponded 26 November 2017

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest,...More

Reviewed 10 November 2017

we stayed here 2 previous time before our cruise. shuttle from airport was good not long wait. the hotel gave us a ride to cracker barrel and mall 10 min away and we called and they picked us up too.no charge (just gave a tip)...More

1  Thank Bernice A
Response from Melissa D, General Manager at SpringHill Suites Jacksonville AirportResponded 5 December 2017

We are delighted that you enjoyed your stay with us. We hope to be of service to you again on your next cruise out of Jacksonville!

Reviewed 31 October 2017 via mobile

Nice size room. Bathroom smaller than the one I stay in Lumberton NC. I was given a choice of floors so I choose the first floor. Very bad idea had to call the front desk on the people next door. Overall room was clean. Breakfast...More

Thank Tonia J
Response from Rhonda K, Manager at SpringHill Suites Jacksonville AirportResponded 3 November 2017

Thank you for taking the time to review us on your recent stay. I'm sorry that you were disturbed by the people next to you and hope that it was taken care of when you reported it. We hope to see you when ever your...More

Reviewed 17 October 2017

Room was spacious but it had some problems. Shower curtains are not long enough to keep water inside of tub. I brought this up to front desk and it was explained that after their "renovations" that the curved shower bars were placed too high? The...More

Thank David N
Response from Rhonda K, Guest Relations Manager at SpringHill Suites Jacksonville AirportResponded 18 October 2017

Thank you for sharing your experience of your recent stay with us. Please accept my sincere apology as I see that we have fallen short of our goal to provide exceptional service.I assure you that this was an isolated incident and it has been addressed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$133 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (37)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Gaye B
19 August 2017|
AnswerShow all 2 answers
Response from MDuncan81 | Property representative |
No we use a third party shuttle which is $23 per person round trip
0
Votes
perk251
22 July 2017|
AnswerShow all 6 answers
Response from Melissa D | Property representative |
Yes, our shuttle runs from 5am-12am we go with in a 3 mile radius of the hotel.
0
Votes
Room Tips
"Top floor away from elevators"
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"Always ask whats for breakfast! Ask for sheets if you need to use the slide out bed in the couch for a child!"
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"The hotel is set back from the road so I cannot imagine finding a quiet room would be difficult."
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"Don't book at this hotel!!"
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