We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Jacksonville Airport Hotel

426 reviews
Save
Traveller (103)
Room & Suite (58)
Dining (10)
Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(68 reviews)
“beautiful lobby”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Jacksonville Airport Hotel
Special Offer: Save on Hotel Packages!
Hotel deals
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$102.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jacksonville hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "96e8086b2be04848a9bfcfe7a7ae17a7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":88398,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[101931396],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":102,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"96e8086b2be04848a9bfcfe7a7ae17a7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":102,"lowestMetaPrice":102,"additionalPartner":false,"highestMetaPriceDisplay":102,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":102,"lowestMetaPrice":102,"highestMetaPriceDisplay":102,"hotelName":"Crowne Plaza Jacksonville Airport Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk2ZTgwODZiMmJlMDQ4NDhhOWJmY2ZlN2E3YWUxN2E3IiwiQUlLIjoiZmIwYzA2ZWNmODUwNDg0MTgzMDVlMDZhZDAwOTI1YWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$102", "hasDates": true, "hacComplete": true, "contentIdMappings": {"101931396":"IHGIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (426)Write a Review
There are newer reviews for Crowne Plaza Jacksonville Airport Hotel
See the most recent reviews
Filter reviews
422 results
Traveller rating
198
115
60
30
19
Traveller type
Time of year
LanguageEnglish
198
115
60
30
19
Show reviews that mention
All reviewsindoor outdoor poolfront deskbeautiful lobbyjacksonville airportholiday innnice hotelbreakfast buffetwaffle houseshuttle servicegreat place to staybusiness tripcoffee makerconvenient locationreunioncruiseconferenceinterstate
FilterEnglish
Updating list...
11 - 15 of 422 reviews
Reviewed 5 October 2017

We had a handicapped room on the 1st floor. It was adequate but the shower was flush with floor. Only a drain hole kept it from flooding. The shower seat looked like waterlogged wood and pulled out from the wall. We didn't bother using it...More

Thank mzglorybeCA
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 16 October 2017

Thank you for your 3.5 star review of our hotel. I'm very happy to hear that you enjoyed your stay with us. We hope to see you again next time you come to Jacksonville. Please feel free to contact us directly at 877-559-0015 and we...More

Reviewed 26 September 2017

Great place for flight crews. They cater to us! Beds are comfortable, clean, well apportioned bathrooms, good food. Fair prices, 3-2-1 is the best deal going though! Air conditioning works great, an excellent property!

Thank pekopper
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 3 October 2017

Thank you so much for your nice review. We appreciate your business and we are glad you enjoyed your stay. Hope to see you back in the near future. Mark Kane General Manager

Reviewed 20 September 2017 via mobile

We stayed during Hurricane Irma in this Hyatt and throughout this whole event the staff was fantastic. They made everybody comfortable and they never left to see there own family. Would come back anytime !!!

Thank sdkoehler
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 22 September 2017

This is the Crowne Plaza not Hyatt.

Reviewed 13 September 2017

I booked 5 rooms at the Crowne Plaza when I saw the hurricane in the Atlantic coming our way. I had to change my reservation three times based on who needed the rooms and the change in course. The last change was on the day...More

Thank Travelingmomof2boys
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 15 September 2017

Thank you for your kind review. Everyone at the hotel did an outstanding job under these circumstances. Brian is a huge asset to the hotel and we are happy he was able to assist and take god care of everyone. We hope that you and...More

Reviewed 9 September 2017 via mobile

We arrived to Jacksonville with hurricane Irma approaching for a reunion. Nice hotel, comfortable bed, friendly staff - wish I would've remembered the lady's name at the front desk because she was awesome! Linda, a bartender in the lounge was great. Saw the manager/general manager...More

Thank Jennifer Y
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 3 October 2017

Thank you for your review. We are glad your reunion went off well even during a Hurricane. The staff worked hard that week and we are happy you were pleased with their service. We appreciate your business and hope to see you guys back in...More

View more reviews
PreviousNext
12345685
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$111 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (103)
Room & Suite (58)
Dining (10)
Pool & Beach (7)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Shelby P
23 January 2018|
AnswerShow all 2 answers
Response from sdkoehler | Reviewed this property |
Yes there is.
0
Votes
Nikki R
13 November 2017|
AnswerShow all 2 answers
Response from Harry V | Reviewed this property |
Sorry I do not know. It is a combo indoor/outdoor pool
0
Votes
Pablo S
17 April 2017|
AnswerShow all 4 answers
Response from bilboleo1 | Reviewed this property |
Yes, though you should definitely call ahead of time to make sure it is running and available for your time frame of need. I called the hotel directly when at the airport and the van arrived about 15 minutes later outside my... More
0
Votes
PreviousNext
12345
Room Tips
"Join the hotel loyalty program as every hotels layout is different and ask ahead of arrival time."
Read review
"All rooms are quiet, both towers."
Read review
"ask for an internal room, as opposed to an external room. The external room was very crowded."
Read review
"Higher floors are executive level and require key card access."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing