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Crowne Plaza Jacksonville Airport Hotel

CrownePlaza.comUS$106*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
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Crowne Plaza Jacksonville Airport Hotel
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398 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Jacksonville Airport Hotel
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Showing 394: English reviews
Boston, Massachusetts
Reviewed 23 March 2016

We travel long hours and always try to stop at this Crowne Plaza. Service is always good, rooms are clean and large, nice Keurig coffee maker with real creamers, large bathroom with extra towels and really nice smelling soap and products. Although we've eaten in the dining room and bar in the past, we were so exhausted and had both...

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Helpful?
Thank SandraChamplain
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Sandra, thank you so much for this wonderful review. We appreciate all your nice comments and I will be sure to share them with all our staff members. We truly appreciate your business and hope to see you guys again in the near future. Mark Kane General Manager

Briarcliff Manor, New York
Reviewed 15 March 2016

This hotel is conveniently located for flying in and out of Jacksonville, FL. Clean and hospitable; friendly staff makes this a great stay away from home. We will go back again and recommend this hotel for both the convenience and the friendliness of the employees!

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Helpful?
Thank amf660
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for your nice review. We appreciate your comments and I will pass them along to the staff. Our staff does a great job with our guests and we are glad you experienced that. Our location is perfect and especially for those early morning flights....and you get to park your car and take the shuttle for free. Thanks again...

St Augustine FL USA
Reviewed 13 March 2016

We stay at this hotel when we are flying out of Jacksonville, convenient, we are able to leave our car at the hotel and take the free shuttle to and from the airport, The staff was very friendly, easy check in. The room was large and comfortable. Would have liked a refrigerator in the room, the ice machine on our...

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Helpful?
Thank 948MargaretB
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thanks for your review. Our hotel is very convenient and great overnight stays for early flights. The hotel is a full service hotel with room service, 3 meal restaurant and bar so microwaves and refrigerator's are not required. However they can be rented for a one time fee of $10 in the future should you desire. I will check into...

Lake City, Florida
Reviewed 11 March 2016 via mobile

Conveniently located near the Jacksonville airport. The rooms were comfortable and the staff was very accommodating. They allowed us to leave our car free of charge at the hotel while we travelled. The airport shuttle was prompt. We did not try the restaurant. The next time we have an early morning flight, we will definitely book again.

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Helpful?
Thank Rovertfl
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thanks for your review. We appreciate your business and hope to see you back some time in the near future. Mark Kane, General Manager

Raleigh, North Carolina
Reviewed 10 March 2016

Of all of the properties I visit, I enjoy the on-site restaurant here more than most. The Savannah Bistro is reasonably priced, they know how to cook a filet mignon perfectly, their mixed vegetable side dish is light-years ahead of most restaurants bland attempts, their bleu cheese dressing is remarkably good, and you can not beat the convenience! They offer...

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Helpful?
Thank GolferNC62
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for your review. Our Chef has been with the hotel for 35 years and has done a great job with the menu and recipes. We get many compliments on his food in the restaurant and banquets as well. The Savannah Bistro is definitely not your typical hotel restaurant and we are happy that you enjoyed your meal. Thanks...

Pigeon Forge TN
Reviewed 8 March 2016

We stayed at this hotel for 8 nights within two weeks, and everything was great from picking me up at the airport, taking me back to get my rental car, etc... The staff at the front desk was so helpful and honored our request, (King bed, ground floor) and the housekeeping staff worked so hard to make sure we had...

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Helpful?
Thank cruznut712
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you so much for your review. I will definitely share your wonderful comments with our staff. They try very hard to accommodate our guests and make them feel at home. We appreciate your business and hope to see you back in the near future. Mark Kane, General Manager

South Georgia
Reviewed 7 March 2016

Stayed here one night as we had a 6AM flight out the next day. Super friendly and competent staff. Nice clean rooms and comfortable beds. Good location near lots of restaurants. The shuttle gets you right to the airport on time. On our return we waited 30 min for shuttle at 11PM but it was just an oversight on the...

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Helpful?
Thank Bookwoman44
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thanks for your review. Our location is excellent for early flights and we appreciate your business. Sorry about your wait, see below for next time: Complimentary Airport Shuttle Service-24 hours: Upon arrival and after retrieving baggage call the hotel at 904-741-4404 for airport pick up. Proceed outside through door # 5 on lower level by baggage claim to Pole #6...

Columbia
Reviewed 7 March 2016 via mobile

The bathroom was dirty. There was No hair dryer in the room. A Call was made to front desk but the hair dryer never arrived. Who does that anymore? The room smelled like a chain smoker although non smoking room was requested. Our room was on the second floor but no elevator. Had to carry luggage up the stairs.

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Helpful?
1Thank Sandlerm
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you so much for your review. Normally these rooms are the last king rooms we sell and provide luggage assistance. There is no question that the service did not meet the very high standards our customers have come to expect and should continue to demand. In our effort to improve the overall quality of our service, I will be...

Guyton, Georgia, United States
Reviewed 29 February 2016 via mobile

We chose this hotel because my children are obsessed with swimming and we knew that having an indoor pool would be huge hit for our weekend getaway. The rooms were nice, basic rooms. Great towels and comfy beds/bedding. Cons: no fridge or microwave in the room. Breakfast was a little pricey for my taste. ($14) per person. Pros: heated indoor...

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Helpful?
Thank April C
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for taking the time to write your comments regarding your stay. We are happy your kids enjoyed the pool we get a lot of complements on it. Sorry for your disappointment that microwaves and refrigerators were not in our rooms. Our hotel is considered full service not limited service; however these items are available for rental at a...

Stoneville
Reviewed 22 February 2016

Crown Plaza in Jacksonville was a very nice hotel, I’d rate a 5 star. It has all the items I look for in a hotel. Extremely clean, very friendly desk staff, a well-stocked bar, free parking and good internet connection. I cannot say much for the view, but then it’s not on a beach or river. Sleep quality was good,...

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Helpful?
Thank burbonman
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for your wonderful review and nice comments. I will definitely share them with our staff. Again thank you and we do appreciate your business! Mark Kane General Manager

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May 7 May 8
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Jacksonville Airport Hotel (formerly Holiday Inn) is located minutes from the Jacksonville International Airport (JAX) and the Carnival Cruise Lines terminal at JAXPORT. We are just a short drive from Downtown Jacksonville (via I-95) and the area’s finest beaches and golf courses.Regardless of whether you are traveling to Jacksonville, Florida for business or pleasure, the Crowne Plaza Jacksonville Airport Hotel has plenty of luxurious rooms available allowing you to relax and enjoy your stay. ... more   less 

Additional Information about Crowne Plaza Jacksonville Airport Hotel

Address: 14670 Duval Road, Jacksonville, FL 32218-2460
Region: United States > Florida > Jacksonville
Price Range: $165 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Jacksonville Airport Hotel 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Hotel Style:
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Jacksonville Airport Hotel staff and other travellers.
12 questions
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North Platte, Nebraska
Fort Walton Beach, Florida
1 month ago
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Questions? Get answers from Crowne Plaza Jacksonville Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a pool view room.”
DreammakerTravels, 21 Mar 2017 | Read review
“Before you check in make sure the room has a refrigerator”
neal4212, 13 Mar 2017 | Read review
“get a tower room, avoid outside entrances”
rosebrien, 12 Mar 2017 | Read review
“Stay in main hotel and not the second tower.”
Pat72012, 2 Feb 2017 | Read review
“my room was quiet on second floor.. I would rather have stayed ground level though.”
kevnles2010, 10 Nov 2016 | Read review
5 of 5
CrownePlaza.com
US$106* /night
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TripAdvisorUS$106
HotelQuicklyUS$154
Booking.comUS$106
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Prices are for 1 room, 2 adults
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