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    Crowne Plaza Jacksonville Airport Hotel

    14670 Duval Rd, Jacksonville, FL 32218-2460
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    2017-10-08 2017-10-09
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    US$106
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    Traveller (99)
    Room & Suite (44)
    Dining (15)
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    Overview
    • Excellent49%
    • Very good27%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Jacksonville Airport Hotel
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    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (416)
    There are newer reviews for Crowne Plaza Jacksonville Airport Hotel
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    81 - 85 of 412 reviews

    Reviewed 4 May 2016 via mobile

    Recommend the executive level great attention to detail the way they fold the bathrobe on the bed feels good if housekeeping enjoys their job it's an older hotel with a so so renovation but the way it's run makes the big difference I always try...More

    Thank uli1
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 5 May 2016

    Thank you for your review. We are a older hotel and we are in the process of some renovations however we do try to maintain the hotel as best possible. The staff is a big part of this and as you mentioned they do play...More

    Reviewed 3 May 2016

    Last day of our vacation. We needed to unwind from a long day. The lady at the reception desk must of been having a bad day too. No smile. No acknowledgement of my Priority Club membership. Just a grimace and a stare at the computer....More

    Thank maceb18
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 5 May 2016

    There is no question that the service did not meet the very high standards our customers have come to expect and should continue to demand. In our effort to improve the overall quality of our service, I will be meeting with the immediate department heads...More

    Reviewed 27 April 2016

    Time to put some money into this place, as a previous Risk Manager this place scares the hell out of me and Crowne management should take heed. In my room obviously the closet doors weren't working so they replaced the doors with curtains, but forgot...More

    2  Thank IrishBlueTraveller
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 28 April 2016

    It is with great regret and concern that we received your letter today detailing the few mishaps that you experienced with our hotel. I would like to apologize on behalf of the entire hotel staff. We understand your disappointment and appreciate the inconvenience this must...More

    Reviewed 24 April 2016 via mobile

    This is a big old style Holiday Inn property, it was a flagship and still has that heritage. Many staff members have worked there 30 years of more! We were thrilled with the service cleanliness and the food was REAL good. Close to the Zoo,...More

    Thank scruffyofl
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 26 April 2016

    Thank you so much for the review. We use to be a Holiday Inn and we are now a Crowne Plaza Hotel. We appreciate your nice comments and I will pass them along to our staff. Thanks again and we hope you visit with us...More

    Reviewed 2 April 2016 via mobile

    We arrived at the hotel at 930pm after a 5 hour drive with two sleeping children. After checking in (the lobby with the pool and seating area was quite busy and looked pleasant) we were directed to Tower 2. Once we carried our sleeping kids...More

    Thank Lauren P
    Response from IHGService, Guest Relations Manager at Crowne Plaza Jacksonville Airport HotelResponded 21 April 2016

    Dear Lauren P, I appreciate your post regarding your recent stay at our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. I am glad to read that despite...More

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    Additional Information about Crowne Plaza Jacksonville Airport Hotel

    Address: 14670 Duval Rd, Jacksonville, FL 32218-2460
    Location: United States > Florida > Jacksonville
    Price Range:US$117 - US$183 (Based on Average Rates for a Standard Room)
    Hotel Class: 3.5 star
    Number of rooms: 317
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$117 - US$183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Jacksonville
    • #18 Romantic Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 317
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Priceline, Travelocity, Expedia, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Crowne Plaza Jacksonville Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Holiday Inn Jacksonville ,
    • Jacksonville Holiday Inn
    Add Photo Photos
    Traveller (99)
    Room & Suite (44)
    Dining (15)
    Pool & Beach (7)
    Hotel & Grounds (81)
    Business Centre & Event Rooms (11)
    Bathroom (8)
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    Ask a question
    Questions & Answers
    Pablo S
    17 April 2017|
    AnswerShow all 3 answers
    Response from airzero | Reviewed this property |
    Yes! Five minute van ride!
    0
    Votes
    Pablo S
    17 April 2017|
    AnswerShow all 2 answers
    Response from CrownePlazaJAX | Property representative |
    Our hotel provides a complimentary shuttle to and from the Jacksonville Airport for hotel guests.
    0
    Votes
    Jerome B
    13 March 2017|
    AnswerShow all 6 answers
    Response from CrownePlazaJAX | Property representative |
    between the hours of 7am - 12pm there are 3 and after 12pm there are 2
    1
    Vote
    Room Tips
    "ask for an internal room, as opposed to an external room. The external room was very crowded."
    Read review
    "Higher floors are executive level and require key card access."
    Read review
    "I would request a pool view room."
    Read review
    "Before you check in make sure the room has a refrigerator"
    Read review
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