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Courtyard Jacksonville Airport Northeast

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Courtyard Jacksonville Airport Northeast
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138 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Boston, Massachusetts
Reviewed 28 December 2015

The hotel is right off 95 which made it convenient for our travel to SW Florida. The staff was welcoming when we arrived. Kiersan helped us with better directions for the remainder of our road trip. Dana, the bartender, was fun to talk to. But, when we checked out, we asked for 2 coffees and muffins for the road. We...

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Helpful?
Thank lovetodance418
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear lovetodance418, We appreciate you choosing to stay with us while in Jacksonville, and we appreciate the kind words regarfing the staff. We will make sure Keirsten and Dana are recognized for their efforts during your stay. We are extremely happy to announce that our hotel is undergoing a full renovation, and rooms will be all new, and the best...

Greensboro, North Carolina
Reviewed 27 December 2015 via mobile

In bad need of a makeover and a friendly staff, this Courtyard leaves much to be desired. The location is great for getting on and off but the dated rooms and young lady working the front desk in the mornings are way off the mark. I hope they can get this fixed because we are Marriott fans in general.

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Helpful?
Thank NCskierGSO
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear NCskierGSO, Thank you for choosing to stay with us. We appreciate your review of our hotel. We are currently undergoing a full renovation of the property, and will have a brand new product for the entire in the 1st quarter of 2016. I would appreciate direct feedback at Bradley.whitaker@Marriott.com, so that I may be able to thoroughly address your...

Greensboro, North Carolina
Reviewed 17 December 2015

I needed a place to spend a quick night. This is right off I-95. Although close to the JAX airport and the highway it was quiet and peaceful. Room was updated and clean. Wifi and TV worked well. Several good eating spots were very close. The staff was friendly and helpful. My 14 hours there was just what I wanted!

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Helpful?
Thank nabcoinc
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear nabcoinc, Thank you for staying with us while traveling through Jacksonville. We also appreciate the wornderful review and are happy that you had such a good experience with us. We hope to see you again in the future, Bradley Whitaker Area General Manager

Lorton, Virginia
Reviewed 5 December 2015

This Courtyard has an updated lobby very similar to all of the other new style courtyards. The rooms have some updates. The wifi speed was very good making working at the hotel very easy. The room I had was quiet. The fitness center has 2 treadmills and 1 elliptical.

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Helpful?
Thank kdbauder
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear kdbauder, Thank you for staying with us. We are very happy that you enjoyed our stay with us. We are also excited that we are undergoing a full renovation at the property. We look forward to having you stay with us again. Sincerely, Bradley Whitaker Area General Manager

Salt Lake City, Utah
Reviewed 19 November 2015

What a nice property! I stayed here on the night of November 17th and I must say that the evening staff members who I dealt with were most hospitable. I observed how they treated other guests both in person and over the phone and it quickly became clear to me how lucky this property is to have them on hand....

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Helpful?
Thank Sast23
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Sast23, Thank you for the wonderful feedback you gave regarding your stay with us. We truly appreciate the feedback, and will share it with the staff. We look forward to having you stay with us again in the future, if in Jacksonville again. Sincerely, Brad Whitaker Area General Manager

Greater Cincinnati
Reviewed 2 September 2015

I spend over 1/3rd of my nights each year in hotel rooms. Rarely do I meet staff that were as friendly and accommodating as I found here. The hotel itself wasn't particularly different than any airport hotel targeting business travelers. Since the hotels are so cookie-cutter, the distinguishing factor is often the staff.

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Helpful?
Thank RTB64
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear RTB64, Thank you for staying with us, an making such excellent remarks about the staff. We have ensured that they were made aware of your remarks, and recognized them for their efforts. We look forward to having you stay with us again in the future. Sincerely, Brad Whitaker

Columbia, South Carolina
Reviewed 24 August 2015

We were on our way from SC to Disney and knew we would be leaving SC late and didn't want to drive the whole way. I had made a reservation for the Courtyard since it was right off the interstate and would put us a lot closer to Disney to leave out the next morning. We got to the hotel...

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Helpful?
Thank stpattysgirl1982
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear stpattysgirl1982, We hope you had fun in Disney, and appreciate you staying with us. We are glad that we were a good fit for your needs while in Jacksonville. We hope to have you stay with us again. Sincerely, Brad Whitaker

St. Petersburg, Florida
Reviewed 22 August 2015

Staff was friendly but not attentive to guests. Checked in, went to the room only to be greeted with an offensive odor. Returned to the desk and the person checking me in didn't remember me, so I waited in line for 3 other guests to be checked in. I explained to her that she had just checked me in and...

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Helpful?
Thank traveler1468
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear traveler1468, Thank you for choosing to stay with us, while in Jacksonville. We would like to apologize for the issues you experienced with the room scent and the breakfast. We have focused on training regarding these issues to improve our quality. Hopefully, if in Jacksonville, you give us another opportunity. Sincerely, Brad Whitaker

Dortmund, Germany
Reviewed 25 July 2015

If we just landed after midnight and wanted to leave early the next day, we wanted a hotel that is close to the airport. I found the Courtyard and it was a nice enjoyable stay for the night. The staff was lovely even so late in the night. Parking was included, WIFI of course as well and it was a...

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Helpful?
Thank Jessica G
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Jessica G, Thank you for the wonderful review regarding you stay with us. We appreciate the great comments. We hope to see you again in Jacksonville. Sincerely, Brad Whitaker Area General Manager

Reviewed 22 June 2015

Calling it average is misleading compared to the whole spectrum of hotels. However, as part of the Marriott brand of hotels it felt precisely that way. It was what I expected and what I am accustomed to for a small Marriott but nothing more. Desk Staff were engaging and polite. I paid for the room "with breakfast for one" and...

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Helpful?
Thank James F
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear James F, Thank you for staying with us and taking the time to review our hotel. We are very pleased that the staff was so helpful during your time with us. Please let us know if there was an error with the Bistro billing, but we hope of course it was accurate. Sincerely, Brad Whitaker Area General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Region: United States > Florida > Jacksonville
Price Range: $170 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Hotel Style:
#51 Business Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Courtyard Jacksonville Airport Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the side away from the parking lot are quiet.”
 of 5 bubbles 776daved, 30 Oct 2016 | Read review
“Get a room on the East side for quite, but not over the swimming pool.”
 of 5 bubbles BlackCreek389, 19 Oct 2016 | Read review
“I think all the rooms are good and quiet”
 of 5 bubbles jlle, 16 Sep 2016 | Read review
“They have balcony rooms if you're a smoker. Which I look for when I travel.”
 of 5 bubbles Daisydukegrits, 16 Jun 2016 | Read review
“I always ask for a higher floor to avoid a lot of floor traffic.”
 of 5 bubbles Melody862, 15 Apr 2016 | Read review
5 of 5