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Doubletree by Hilton Hotel Jacksonville Airport

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Doubletree by Hilton Hotel Jacksonville Airport
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481 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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Columbus
Reviewed 2 days ago NEW

Overall good stay. Cookies were good shuttle was on time. Room was very comfortable and clean. Went hotel lounge it was slow but staff was nice. Food looked good.had a great pool area. Gym and other amenities

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank edc147
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for your review. We’re happy to hear that you enjoyed our amenities, friendly staff, and convenient airport shuttle. We hope that you get a chance to come back and enjoy dining with us at our Frequency Restaurant and Bar. Thanks for choosing DoubleTree by Hilton Jacksonville Airport Hotel!

Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

When I say this hotel is convenient to the airport I'm saying it's right on the property. Very easy in/out. And most importantly, unlike other airport hotels I have stayed at I never heard the planes while in my room. The room was spotlessly clean and comfortable. I was surprised how large the room was. The work space, which I...

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Helpful?
Thank NaomiBTravelin
About Hotel's Favourite Review
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Your review has made our day! Thank you for taking the time to comment on the cleanliness of our rooms and the excellent service at our Frequency Restaurant and Bar. Our staff takes great pride in their work and in making sure our guests are happy. We’re so glad you found our airport location to be so quiet and convenient....

Selden, New York
Reviewed 2 days ago NEW

All aspects of this hotel were excellent from check in to the room to the restaurant and the shuttle to the airport . Pleased with it all. We had an early flight so staying right at the airport was very convenient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank BarbTown
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thanks so much for your review! It’s great to hear that you enjoyed our amenities as well as our convenient location and airport shuttle. Early flights can be stressful so I’m glad we were able to make your stay as comfortable as possible. It would be our pleasure to welcome you back to DoubleTree by Hilton Jacksonville Airport Hotel again...

Jacksonville, Florida
Reviewed 4 days ago NEW

Worst experience I've ever had at this Hotel, ordered room service and was told I had to pick it up myself because the bartender could not find the waiter. Had to change rooms and went from bad to worst.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dedra J
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for taking the time to let us know about your experience with our room service. We truly regret that we fell below our usually high standards on this occasion. Please be assured that your experience is not typical of our restaurant and your comments will be passed along to the appropriate members of my team. We hope you’ll...

Atlanta, United States
Reviewed 1 week ago

From the beginning planning stages to the end of the celebration, the entire staff was exceptional. The quality of all the services provided was on point. The staff member that stood out the most was the bartender "Troy" who made sure everything was perfect for my guest. He wanted to make sure those 4 hours were flawless. I appreciate his...

Review collected in partnership with DoubleTree by Hilton
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1Thank 917elizab
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We are delighted to read that you chose to celebrate such a special occasion at our property. Our team strives to provide all of our guests with service that exceeds expectations and we are happy to read you were able to experience this first hand. I will certainly pass along your kind remarks to Troy as I am sure he...

apple valley, United States
Reviewed 1 week ago

I always have a good experience I do not always get to stay in the Hilton honor rooms, this last time I did not get the coupons for breakfast some of the other people in the group did get Also sometimes the coffee and creamers are not replaced in the room

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank marinasL513PU
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

It pleases us to know that you had a good experience at our hotel. We’re sorry to hear that you missed out on the breakfast coupons and that other aspects of your stay missed the mark. I will be sure to share your review with our staff, as we are always seeking ways to improve our guests’ experience. We look...

Livonia, Mi, United States
Reviewed 2 weeks ago

Stayed here 1 night in Feb. 2017. Hotel is very clean and well appointed. The bed was perfect - we slept great. The hotel staff was friendly and helpful. The only down point was that the restaurant/bar was very busy the night we were there and they didn't have enough staff. The servers were rushing around but the wait was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christine D
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you so much for taking the time to write a review for us. We’re so pleased that you enjoyed your comfortable room and efficient service from our excellent staff. I apologize for the wait you experienced at our restaurant, but really appreciate your feedback. Our goal is to ensure that you have a wonderful stay from top to bottom,...

Manassas, Virginia
Reviewed 2 weeks ago

The hotel overall was pretty nice. But, it was not your average Doubletree. Very old building as you could tell by the hallways the room Decore with the headboard was very odd looking. In the wintertime the pool was outdoor and was not heated, so it was very cold and you could not swim in it

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnwB5451PA
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for taking the time to write your review. We’re pleased that you found our hotel nice overall. We regret missing the mark on our décor and that the pool was too cold for your comfort. I greatly appreciate your feedback and hope you will stay with us again at the DoubleTree by Hilton Jacksonville Airport Hotel when the...

Bakersfield, CA, United States
Reviewed 2 weeks ago

Though my conference kept me busy during each moment of my stay, I found that the convenience and comfort of the hotel to be superb. The hotel is very conveniently located near the airport and the airport shuttle service was prompt convenient and professional. I look forward to a future stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John H
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you so much for your review, John. We’re so glad that you enjoyed our location so close to the airport as well as our professional shuttle service. Our goal is to make our guests feel like they are home away from home with all of the comfort and convenience they need. We look forward to your future stay at...

travelpiot65
Reviewed 2 weeks ago via mobile

Literally 3 minutes away. This is an older hotel that's been modernized. I stayed on the 5 floor and had a mini suite. Roomy but a bit untidy.. The windows overlooking the pool looked as if they hadn't been cleaned in years. The curtains were so long they touched the floor and were all wrinkled and messy. I was just...

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Helpful?
Thank travelpilot65
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for taking the time to write your review. We’re glad to know that you enjoyed our location so close to the airport as well as our fitness room and breakfast buffet. I’m sorry if we missed the mark on certain aspects of your room, but we take our guests’ concerns very seriously and are always seeking ways to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
All of our modern guest rooms and suites feature complimentary WiFi, a 42-inch flat-screen HDTV, a plush bed and a spacious desk with ergonomic chair and multimedia hub. Enjoy a variety of onsite dining options at this hotel near Jacksonville Airport. Savor American cuisine for breakfast, lunch and dinner in Frequency Restaurant and Bar. Relax beside the outdoor pool after your arrival or after a long day. ... more   less 

Additional Information about Doubletree by Hilton Hotel Jacksonville Airport

Address: 2101 Dixie Clipper Drive, Jacksonville, FL 32218 (Formerly Jacksonville Airport Hotel)
Region: United States > Florida > Jacksonville
Price Range: $158 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Jacksonville Airport 3.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Travelocity so you can book your Doubletree by Hilton Hotel Jacksonville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Airport Jacksonville
Clarion Jacksonville
Jacksonville Clarion
Hotel Style:
#24 Family Hotel in Jacksonville
#24 Romantic Hotel in Jacksonville
#37 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Jacksonville Airport staff and other travellers.
9 questions
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Detroit, Michigan
Leesburg, Georgia
Leesburg, Georgia
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 716 was quiet, on first floor.”
 of 5 bubbles patrickp10, 25 Jan 2017 | Read review
“Some rooms have small terraces/balconies”
 of 5 bubbles tomc2016, 8 Jan 2017 | Read review
“We were on the 3rd floor”
 of 5 bubbles unusualgourmet, 3 Jan 2017 | Read review
“Have no advice for this. We were on 4th floor and that was fine.”
 of 5 bubbles jonniemae, 3 Jan 2017 | Read review
“I like the high rise rooms.”
 of 5 bubbles debrah512, 16 Nov 2016 | Read review
5 of 5