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Hampton Inn Jacksonville Downtown I-95

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Hampton Inn Jacksonville Downtown I-95
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799 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Jacksonville Downtown I-95
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Showing 789: English reviews
New Orleans, Louisiana, United States
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 February 2016 via mobile

I got stuck in a smokers' room when I arrived last evening. I had reserved a non-smoking room but reception claimed no non-smoking room at this big hotel was available. The room truly stunk and I was very upset. I've never had this happen before so I'm very down on Hampton Inn at the moment.

Helpful?
Thank Don H
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for the review. We value your feedback and use it as a tool to improve our service. I'm truly sorry to learn that we were not able to meet your expectations on your last visit to our property. Do know that this level of service falls well below the standards we've set for ourselves. We hope that you... More 

Daytona Beach, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 February 2016

Hampton Inn as always a nice, clean hotel. We went on a weekend and nothing in the area but one restaurant was open. I expect this is more for business folks for the area its located in. Clean lobby and room as expected from the Hampton Inn brand.

Review collected in partnership with Hampton

Helpful?
Thank Covecritter
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for taking the time to review your recent stay at the Hampton Inn Downtown Jacksonville. I'm happy to know that your room was nice and clean! We hope to see you on your next visit to Jacksonville! Warmest Regards, Quentin Jones More 

1 review
Reviewed 19 February 2016

Great Downtown location! Close to many nice restaurants and i95! Very friendly and helpful staff, the girl at the front desk even gave us a snack bag for later on in the day! Just wish they had wine available in the snack bar area, not just beer.

Review collected in partnership with Hampton

Helpful?
Thank victoriacL8028DH
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for the wonderful review! The Hampton Inn Jacksonville Downtown is proud to know that our staff is friendly and helpful. I apologize that we didn't have wine available during your stay. However, we have recently updated the items available to include the wine selections. We look forward to another opportunity to further wow you on your next visit... More 

Atlanta, United States
1 review
Reviewed 18 February 2016

Very convenient and centrally located in Jacksonville South Business District and tucked next to the San Macro residential district. Immediately access to highways without highway noise. A very efficiently, and attentive staff. Quality and hospitality expected of the Hampton brand.

Review collected in partnership with Hampton

Helpful?
Thank David B
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for the kind review. I'm happy to know that our convenient Downtown location was ideal for your recent visit to Jacksonville. We are happy to be able to represent the Hampton Inn brand in a most positive way. Please visit with us on your next trip to Jacksonville. Warmest Regards, Quentin Jones More 

gainesville, United States
1 review
Reviewed 17 February 2016

We had a family wedding and all of the family stayed at this hotel. The staff bent over backwards for all of us! They even let us all gather in the lobby after the wedding reception! I travel a lot and experience a lot of staff. Many hotel chains could take training lessons from the Hampton by Hilton!

Review collected in partnership with Hampton

Helpful?
Thank Sally B
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Your glowing review is greatly appreciated. It is a pleasure to know that we were able to display our commitment to excellence by stopping at nothing to accommodate your family during your recent stay. We hope to see you all on your next visit to Jacksonville. In Hospitality, Quentin Jones More 

St. Louis, United States
1 review
Reviewed 14 February 2016

Hotel was clean and staff friendly. I jog on the treadmill and some days try to lift weights. Most Hamptons have one or two good treadmills and some weights. No weights at this one and the one treadmill was on a small slope. It also made a lot of racket. I got the jog in, but the experience was not... More 

Review collected in partnership with Hampton

Helpful?
Thank Eric F
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for the honest review. I'm sorry to learn that your experience in our fitness center was not a pleasant one. We have made plans to address any issues with our fitness center and improve upon the guest experience. We hope you will allow us another opportunity to wow you on your next visit to Jacksonville. Kindest Regards, Quentin... More 

Darien, Georgia
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 February 2016 via mobile

We stayed at the Hampton Inn on February 12th after attending a concert at the Florida Theater. It was so close and convenient to downtown. The rooms were nice and everything appeared to be clean and updated. Breakfast looked good although we did not eat. Would definitely stay again!

Helpful?
Thank PinKLindsayGA
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for the great review! I'm glad that your recent stay at the Hampton Inn Downtown Jacksonville was a nice one!. You have to try our breakfast on your next visit; I promise you wont be disappointed! Best Wishes, Quentin Jones More 

Destin, Florida
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 February 2016

All staff were very nice, friendly and accommodating also nice room. descent breakfast, nice,clean room. close to Friendship Fountain and river walk. Can also walk across bridge to get to Jacksonville landing

Helpful?
Thank Dee A
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for sharing your thoughts on your recent stay. We love to know that we are able to leave a positive impression on our guests by simply being friendly and accommodating. Hopefully we'll see you on your next visit to Jacksonville! Best Wishes, Quentin Jones More 

Ormond Beach
1 review
Reviewed 6 February 2016

Everything about our stay was above average except our check in was late. Our rooms were very clean and nice but there was some issue with housekeeping that day. The staff made some recommendations for dining, which were spot on and offered lots of variety. They also helped with transportation. We were not familiar with uber taxis but the desk... More 

Review collected in partnership with Hampton

Helpful?
Thank Tracy W
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for the warm review. I'm sad to learn that your check-in process did not meet your expectations, but I'm glad to know that your room was clean and nice. We love any opportunity to share local favorites with all of our guests and are glad you were able to indulge. We hope to see you on your next... More 

Jacksonville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2016

Upon arrival, the room wasn't ready even though it was 2 hours past check in time. After our engagement we returned to no parking available and were asked to park across the street in a privately owned bank parking lot or a parking garage down the street not belonging to Hampton. However, the breakfast experience was much more pleasurable.

Review collected in partnership with Hampton

Helpful?
1 Thank Jon S
QJones01, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for your feedback. It's disappointing to learn that we were unable to better assist you with parking your vehicle. However, I am glad that your experience at breakfast was a more pleasurable one. I hope that you will visit us on your next trip to Jacksonville. Kindest Regards, Quentin Jones More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The perfect port for business, shopping, and dining - where Florida begins...Welcome to the Hampton Inn Jacksonville-Downtown-I-95. Experience the city of Jacksonville, Fl where the St. John's River meets the Atlantic. A few steps outside the Hampton Inn(R) Jacksonville-Downtown-I-95 hotel, you can stroll along Jacksonville's Riverwalk and witness the fantastic views of Downtown Jacksonville or take the Skyway Monorail a block away and get a one of a kind view of Jacksonville, the Gateway to Florida! ... more   less 

Additional Information about Hampton Inn Jacksonville Downtown I-95

Address: 1331 Prudential Drive, Jacksonville, FL 32207
Region: United States > Florida > Jacksonville
Price Range: $159 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Travelocity, Expedia, Priceline, Hotels.com and Odigeo so you can book your Hampton Inn Jacksonville Downtown I-95 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#6 Romantic Hotel in Jacksonville
#19 Family Hotel in Jacksonville
#27 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Jacksonville Downtown I-95 staff and other travellers.
4 questions
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Chicago
over a year ago
Clermont, Florida
3 days ago
6 months ago

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Questions? Get answers from Hampton Inn Jacksonville Downtown I-95 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room that's on the left side of the hotel. The view is a bit better than the right.”
 of 5 bubbles seandrek, 31 May 2016 | Read review
“All rooms were nice”
 of 5 bubbles jhawksherry, 26 May 2016 | Read review
“You'll need car/taxi for dining/entertainment. The area around the hotel doesn't have a lot of options, and they shut down early on Sundays.”
 of 5 bubbles PeachPoppy, 26 May 2016 | Read review
“Make sure to request non-smoking if you don't want a smoking room.”
 of 5 bubbles DavidHafizi, 26 Apr 2016 | Read review
“Not sure how to describe it, but we stayed overlooking the pool and it was quiet at night - no real traffic noise to speak of.”
 of 5 bubbles jandc5744, 21 Apr 2016 | Read review
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