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Average room, poor breakfast if I can name it as this. Free parking and quiet place. The room comes with a small kitchen facilities and hardware but no dishes or other things... Good for a quick stay.More
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 4 weeks ago
Thank you for being our guest. We are happy to know you liked your room along with the kitchenette and had an overall pleasant time here. However, We’re sorry for the inconvenience you had here. Your feedback is of utmost value, and we will use...More
Excellent room close to downtown activities. Room was clean. Staff were very friendly and helpful. Only downside is there isn't a pool. Grap and go breakfast is just that, grab a muffin and coffee. There is instant oatmeal though.More
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Thank Janine C
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 28 July 2017
Janine, thank you for sharing your kind review of Extended Stay America - Jacksonville - Riverwalk - Convention Center. It’s nice to know you enjoyed your spotless room along with our convenient location and that our helpful associates left you with a good impression. We...More
Most hotels downtown was booked but check in here was fast and the staff was very helpful. Parking was only $6.00 and no deposit for the room. My room, towels & sheets microwave, refrigator was clean .More
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 25 July 2017
We appreciate you taking the time to write a review about your stay with us at Extended Stay America - Jacksonville - Riverwalk - Convention Center. It is good to read you liked your clean room and that you were impressed with our helpful associates....More
This place is an over-valued dump. Make no mistake, I've stayed at worse hotels, but I this place is a dump.
Check-in was a hassle because they decided to impose a $6.00 per day parking fee that was no disclosed until I got to the...More
Thank Jim F
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 24 July 2017
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More
This place was an absolute dump. Do not stay here. When I got there I check the sheets the fitted sheet had hair on it.. And I even saw blood stains on the mattress. The stove was disgusting, the refrigerator was dirty, and the drawers...More
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 23 July 2017
We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working...More
US$84 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville ,