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    Extended Stay America - Jacksonville - Riverwalk

    1413 Prudential Dr, Jacksonville, FL 32207-8131
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    2017-08-06 2017-08-07
    US$85
    US$85
    US$85
    Traveller (17)
    Room & Suite (7)
    Dining (1)
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    Overview
    • Excellent29%
    • Very good24%
    • Average21%
    • Poor9%
    • Terrible17%
    Travellers talk about
    Free Wifi
    Non-Smoking Rooms
    Suites
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    Free Parking
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Jacksonville - Riverwalk
    Special Offer: Save up to 10% TODAY!
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    Lexington Hotel & Conference Center - Jacksonville Riverwalk
    378 reviews
    #36 of 133 hotels in Jacksonville
     
    Hampton Inn Jacksonville Downtown I-95
    890 reviews
    #16 of 133 hotels in Jacksonville
     
    DoubleTree by Hilton Jacksonville - Riverfront
    586 reviews
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    Hilton Garden Inn Jacksonville Downtown/Southbank
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (149)
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    1 - 5 of 142 reviews

    Reviewed 2 days ago via mobile

    This place was an absolute dump. Do not stay here. When I got there I check the sheets the fitted sheet had hair on it.. And I even saw blood stains on the mattress. The stove was disgusting, the refrigerator was dirty, and the drawers...More

    Thank KayLove1
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded yesterday

    We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working...More

    Hotel's Favourite
    Reviewed 13 September 2016

    Not really what we were expecting from an "extended" stay facility. The room was really nice and by all appearances clean, so no comment there. Check in/out was easy and the staff very friendly and helpful. Due to ongoing road work, if you're not familiar...More

    Thank Diane-Rick B
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 13 September 2016

    Thank you for being our guest at Extended Stay America - Jacksonville - Riverwalk and for your wonderful feedback! We are thrilled to read that you liked our welcoming associates as well as your spotless accommodation. We hope you will visit again the next time...More

    Reviewed 1 week ago

    Clean room, uncomfortable beds, no kitchen utensils pre set up to stay, ac not cooling properly. Friendly staff willing to accomodate. Don't think there should be a parking fee breakfast should be at least till 10:30am to short of a service.More

    Review collected in partnership with Extended Stay
    Thank eminelyr
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 1 week ago

    We’re sorry for the unpleasant experience you encountered while you were staying with us. However, we would like to communicate to you that, kitchenware for the suites are available at our front desk to ensure cleanliness is maintained. Also, we will share your concerns with...More

    Reviewed 1 week ago

    The overall experience was poor. This hotel needs to be deep cleaned. There were cockroaches that roamed and had families. The staff, Alaina and Kemoye were excellent and pleasant to work with to try and rectify this. But the staff does not deserve to work...More

    Review collected in partnership with Extended Stay
    Thank laurenbD2283HL
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 1 week ago

    Lauren, although you liked the service provided by our associates, we’re sorry for the cleanliness issues you experienced here. We did have a meeting with our housekeeping department to see where we went wrong as we do double check each of our rooms prior to...More

    Reviewed 2 weeks ago

    Justnasty roaches running around and stinky smell in hallways dirty elevators doors the bed linen was not that clean the carpet was stain and dirty the whole room need update the money I pay day in there was not worth itMore

    Review collected in partnership with Extended Stay
    Thank sonya B
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 1 week ago

    Sonya, we apologize for the unpleasant encounter you had in your room and regret the inconvenience it caused. We strive to provide clean and comfortable stay for all of our guests, but we failed to do so while you were here. I am working with...More

    Lexington Hotel & Conference Center - Jacksonville Riverwalk
    378 reviews
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    Hilton Garden Inn Jacksonville Downtown/Southbank
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$86 - US$121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Extended Stay, TripOnline SA, Travelocity, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - Jacksonville - Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville ,
    • Extended Stay America Riverwalk
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    Traveller (17)
    Room & Suite (7)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Packerfan4
    18 April 2016|
    AnswerShow all 4 answers
    Response from Mike H | Reviewed this property |
    Only stayed one night but it's in a small lot far off the interstate. I'd hate to have to get a truck in and out of there.
    0
    Votes
    Room Tips
    "For extended stay, a ground floor makes moving in and out easier."
    Read review
    "All rooms seem to be in a good location."
    Read review
    "Rooms in another hotel are best."
    Read review
    "I would recommend not being on the first floor."
    Read review
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