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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
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34 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
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Showing 34: English reviews
Chaumont, New York
Reviewed 5 May 2016

friendly. clean. accommodating. excellent. Staff very friendly and expedited any requests made. Kathyrn went above and beyond any request. Hotel Maintenance was on site and worked quickly and was friendly. Room was updated with fresh paint, bed, furniture, flat screen TV. all appliances in excellent condition and worked well. We were ultra pleased during our stay and would not hesitate...

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Helpful?
Thank Leta H
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for taking the time to write a review of your stay. I am proud of our team for providing you with an exceptionally clean room and great customer service. I will be sure to share your comments with our entire staff! It’s wonderful to read that you enjoyed our convenient location. Once more, thank you for posting your...

Reviewed 2 May 2016 via mobile

I've never stayed in an Extended Stay, so maybe my expectations were high. I am beyond disappointed in the rooms we rented for 3 nights. I've never stayed in a hotel without ice. They overbooked so we got bumped from our 2 fulls to a queen and a sleeper. It was a love seat sleeper-2 people couldn't sleep on it....

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Helpful?
Thank Noel N
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for your recent review of your stay. Please accept our apologies that your experience was not to our company’s high standards. In response to your feedback, I will retrain our front desk staff on our check-in procedures and will make sure we are closely monitoring our room inventory. Additionally, I will share your feedback regarding our grab-and-go breakfast...

Miami Beach, Florida
Reviewed 1 April 2016 via mobile

Very good Service at the hotel. They took less than 2 minutes to get me another pillow at 10pm. Room is pretty clean except one of the pillow case was stained. Manager apologized without making any excuses. Very professional!

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Helpful?
Thank Lan C
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for your recent review of your stay. Please accept our apologies for the cleanliness issues you experienced. I will work with our housekeeping staff to ensure we are thoroughly inspecting our linens. Still, I’m pleased to read that you had a positive stay overall and enjoyed our professional and prompt customer service! The staff and I would like...

Hiawassee, Georgia
Reviewed 21 March 2016

This extended stay is much better than the one in Tamarac and cheaper by far. I understand about demographics and all, but this one has a pool and it's quiet and the rooms are much bigger. As I am starting a new job in St. Augustine and upon my arrival in St. Augustine, the hotel rates are off the chain....

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Helpful?
Thank Gisele P
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you so much for posting a review of our property. I'm glad to read that we have been able to accommodate your needs with our reasonable rates and spacious rooms! We want you to feel like this is your home away from home so please, let us know if there is anything else we can do to make your...

Jacksonville
Reviewed 25 February 2016 via mobile

Friendly very clean very quiet Very affordable the staff is amazing always on time I highly recommend anybody that comes to Jacksonville should visit this hotel very convenient also is pet friendly I recommend most of my family we stay here every year we have said and other hotels more than sure that you cannot compare

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Thank Ricky R
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for taking the time to write a review of your stay. I am proud of our staff for providing you with an exceptionally clean room and great customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 21 February 2016 via mobile

Excellent manager Luz and staff clean and helpful. The area is good and great restaurants. There is a pool and a grab n ho breakfast. Rooms are clean plus having a kitchen when staying longer is great.

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Helpful?
Thank Rafael C
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

I want to thank you for taking the time to post a review of your experience with us. I’m thrilled that we were able provide you with a comfortable stay! It’s great to read that you enjoyed our fully equipped kitchens as well as our friendly customer service. Thank you again for sharing your experience with us. We would love...

Jacksonville, Florida
Reviewed 20 February 2016

When I arrived the staff was friendly and knowledgeable on places to visit. My room was a little far from the elevator but it was clean. The housekeepers greeted me in the hall and asked me if there was anything I needed to let them know. I would definitely stay at this property anytime I'm in town.

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Thank shelton2016
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for taking the time to write a review of your stay. It’s great to read that we were able to accommodate your needs with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 19 February 2016

The service at this hotel is excellent from the front desk to the manager. the rooms are clean and quiet and comfortable. Then location of the hotel is great. The area has many restaurants and beaches.

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Helpful?
Thank Madeline A
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for taking the time to write a review of your stay. I am proud of our team for providing you with an exceptionally clean room and great customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Jacksonville
Reviewed 18 February 2016 via mobile

I came here to stay for about a week this was the most comfortable and homing place iv ever stayed at i feel at home in the employees make sure i have no wories from the manager all the way down to housekeeping ....i would come back to this place anytime because this is my home away from home and...

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Helpful?
Thank Lajean p
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Bluffton, South Carolina
Reviewed 16 February 2016 via mobile

I would recommend this extended stay America to anyone looking for that at home, relaxed feel. The staff welcomed you the minute you walked through the door. They take care of you every step of the way. I had the opportunity to talk with the GM, Mrs.Roman, very pleasant to talk to. Most managers don't have or give the time...

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Helpful?
Thank q4fame
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for sharing your comments. It's great to hear we provided you with exceptional customer service as well as a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you...

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Near Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

Address: 4693 Salisbury Road, Jacksonville, FL 32256 (Formerly Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint)
Region: United States > Florida > Jacksonville
Price Range: $100 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint Hotel
Extended Stay America Jacksonville
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Questions & Answers

Questions? Get answers from Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from children for quieter night.”
 of 5 bubbles CRYSTALC265, 28 Aug 2016 | Read review
“I'll post some photos within a week. As a matter of fact, I'll take some when I get there this evening.”
 of 5 bubbles GiselePP, 21 Mar 2016 | Read review
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