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DoubleTree by Hilton Jacksonville - Riverfront

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Traveller (226)
Room & Suite (74)
Dining (22)
Ratings and reviews
GreenLeaders Bronze level
  • Excellent46%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“ruth chris”(35 reviews)
“double tree”(35 reviews)
“across the river”(24 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
DoubleTree by Hilton is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. Fully renovated in 2015, the hotel features all non-smoking guest rooms with walk-out balconies, stunning views, and complimentary...
Offers from DoubleTree by Hilton Jacksonville - Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
1201 Riverplace Blvd, Jacksonville, FL 32207-9009
Hotel website
19.7 km to Jacksonville Intl Airport
12 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (834)
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829 results
Traveller rating
365
220
129
71
44
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Time of year
LanguageEnglish
365
220
129
71
44
Show reviews that mention
All reviewsruth chrisdouble treeacross the riverfront deskwater taxiself parkingview of the riverjacksonville riverfrontjohns riverdiamond memberenjoyed our stayfootball gamethe hotel staffdowntown areabreakfast buffetbusiness tripbed was very comfortable
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1 - 5 of 829 reviews
Reviewed yesterday

The Double Tree never disappoints and the location at Jacksonville was no exception. The rooms were clean, cool and comfortable. The breakfast selection was vast and the food was hot and tasty. Most importantly, the wait staff in the dining room were all very attentive...More

Review collected in partnership with DoubleTree by Hilton
Thank joic881
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded yesterday

Thank you for being our guest at the DoubleTree by Hilton Hotel Jacksonville Riverfront and for showing your loyalty towards our brand. We are thrilled to read you and your partner had an amazing stay and that you loved all aspects of our hotel. Your...More

Hotel's Favourite
Reviewed May 29, 2018

We used the DoubleTree as our host hotel for my daughter's destination wedding this past weekend. The staff at the DoubleTree could not have been any better. By the second day I was there the staff was calling me by name and did everything they...More

Review collected in partnership with DoubleTree by Hilton
Thank dmcintosh
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded May 30, 2018

Thank you for staying at the DoubleTree by Hilton Hotel Jacksonville Riverfront for your daughter’s destination wedding. We appreciate you letting us know how much you all enjoyed your stay with us and how we met your needs with friendly smiles and prompt service. Our...More

Reviewed 2 days ago

Staff customer service was hit or miss. Some were great while others were not accomodating or polite. Room needed repairs but location was great. The digital key was awesome and the front desk staff was very generous with the cookies at check-in which were fabulous.More

Review collected in partnership with DoubleTree by Hilton
Thank phylliskimber
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 2 days ago

Thank you for your recent visit to our hotel and for your online review. We apologize for the difficulty you experienced with our service and the staff’s reception to your requests. Your concerns will be shared with our team, and we will work to ensure...More

Reviewed 3 days ago

We had a city view room that evening since the river view was sold out. The pool deck was still a great place to view the fireworks. A very special thank you to the front desk staff for upgrading us to a riverfront suite for...More

Review collected in partnership with DoubleTree by Hilton
Thank christophercH6145VI
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 2 days ago

Christopher, we appreciate you taking the time to review the DoubleTree by Hilton Hotel Jacksonville Riverfront. We are committed to extending hospitality that exceeds guests' expectations so they will come back whenever their travels bring them to Jacksonville, and it is good to know we...More

Reviewed 3 days ago

I traveled to Jacksonville FL for work. The wife went with me since it was driving distance. We were there from 6/17 to 6/22, five nights. I arrived on a Sunday afternoon and left on a Friday afternoon. I picked the DoubleTree at the Riverfront...More

Thank chrismenard
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 3 days ago

Thank you for rating your stay with us, chrismenard. Our goal is to provide an enjoyable experience for all our guests, so please accept our apologies for the issues that impacted your rating. We hope you will consider giving us another opportunity to provide you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$130 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$130 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
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Traveller (226)
Room & Suite (74)
Dining (22)
Pool & Beach (13)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
john l
July 26, 2017|
AnswerShow all 4 answers
Response from PedroSpiller | Reviewed this property |
Don't know exactly. Hotel is a delight, splendid pool overlooking river.
1
Vote
Kimberly J
February 24, 2017|
Answer
Response from Mary T | Reviewed this property |
I am not sure. If it is to the back then yes, but if it is facing the street then possibly not.
0
Votes
mcruz4207
February 21, 2017|
AnswerShow all 6 answers
Response from rrmerrn | Reviewed this property |
Yes there are walk out balconies on most rooms as I recall. The side of the hotel that faces the river (north?) all have direct river views
0
Votes
Room Tips
"Ask for a view of the river"
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"Rooms with a river view also look across the river to downtown."
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"River view rooms may be a bit noisy since they overlook the pool and there are sometimes concerts near..."
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"Beautiful view of the City Sky line as well as the St Johns River"
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