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    DoubleTree by Hilton Jacksonville - Riverfront

    1201 Riverplace Blvd, Jacksonville, FL 32207-9009
    Hotel website
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    Savings alert: 11% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$107
          US$101
          Great Deal
          US$107
          US$107
          Traveller (194)
          Room & Suite (39)
          Dining (17)
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          Overview
          • Excellent46%
          • Very good27%
          • Average16%
          • Poor8%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from DoubleTree by Hilton Jacksonville - Riverfront
          Special Offer: Hilton Summer Sale!
          Hotel deals
          Hyatt Regency Jacksonville Riverfront
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          877 reviews
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          Hilton Garden Inn Jacksonville Downtown/Southbank
          591 reviews
          #16 of 133 hotels in Jacksonville
           
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (563)
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          1 - 5 of 563 reviews

          Reviewed 3 days ago via mobile

          This hotel is in a great location. The hotel staff was courteous and very helpful. The rooms were clean but the carpet needs updating. The blow dryer in our room needed replacing it only worked on low speed. This DoubleTree has a Ruth Chris and...More

          Thank MaggieGirl_9
          Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 2 days ago

          Thank you for taking the time to share your experience at DoubleTree by Hilton Hotel Jacksonville-Riverfront. We are happy to know that you liked our ideal location as well as our friendly associates. We appreciate you telling us how convenient it was to be able to...More

          Hotel's Favourite
          Reviewed 4 weeks ago

          Hey .... was looking for the best value and travellers rating on Tripadvisor when searching an hotel in Jacksonville Fl .... Trusting those infos I have been more than satisfied selecting DoubleTree (river place). Very welcomed check-in, easy access and large parking, kindly staff, nice...More

          1  Thank GoBolts4
          Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 4 weeks ago

          Thank you for making DoubleTree by Hilton Hotel Jacksonville-Riverfront a part of your travel plans. We are happy to know we exceeded your expectations with our service and facilities and that you liked the spectacular view of the St. John's River from your room. It...More

          Reviewed 3 days ago

          Rooms with bad smell, stained carpet, toilet not working properly... just bad!! The hotel appears to be nice and modern friends m the lobby until you get into the room and it's really bad. The room door signs were hung to the walls using blue...More

          Review collected in partnership with DoubleTree by Hilton
          1  Thank Amanda C
          Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 2 days ago

          Dear Amanda C., Thank you very much for staying with us and providing feedback. We apologize for oversights in the preparation of your room and the inconvenience this caused. Your feedback has been shared with the housekeeping team and maintenance team in order to avoid...More

          Reviewed 5 days ago

          This was a conference weekend. The hotel was severely understaffed and did not plan appropriately. Along with the elevator malfunction with people inside and the local fire department had to rescue, took the unsatisfactory experience over the top.More

          Review collected in partnership with DoubleTree by Hilton
          1  Thank pittrc
          Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 4 days ago

          pittrc, first and foremost, please accept our apologies for the disappointments you experienced during your stay with us. We know traveling is often stressful, and we apologize for adding to your stress by providing inadequate service, and for the issues that caused inconvenience and disruption....More

          Reviewed 1 week ago

          I checked into a room where the air conditioner compressor was not working. The air condition wasn't turned on. The room was 90 degrees. I asked to be moved and was told that they were sold out and that I would have to wait until...More

          Review collected in partnership with DoubleTree by Hilton
          1  Thank sandramU4303BN
          Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 1 week ago

          Dear sandramU4303BN, Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will...More

          Hyatt Regency Jacksonville Riverfront
          2,733 reviews
          #11 of 133 hotels in Jacksonville
           
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          Hampton Inn Jacksonville Downtown I-95
          877 reviews
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          Hilton Garden Inn Jacksonville Downtown/Southbank
          591 reviews
          #16 of 133 hotels in Jacksonville
           
          About
          Awards & Recognition
          GreenLeadersBronze level
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$122 - US$189 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Green Hotel in Jacksonville
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 293
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Hilton Hotels Direct, TripOnline SA, Cancelon, Cheap Tickets, Priceline, getaroom.com, HotelQuickly and HRS so you can book your DoubleTree by Hilton Jacksonville - Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Florida >
          • Jacksonville
          • Also Known As
          • Crowne Plaza Jacksonville ,
          • Jacksonville Crowne Plaza
          Add Photo Photos
          Traveller (194)
          Room & Suite (39)
          Dining (17)
          Pool & Beach (9)
          Hotel & Grounds (148)
          Bathroom (3)
          Nearby
          Sponsored by:
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          Nearby Restaurants
          Ruth’s Chris Steak House
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          Nearby Attractions
          The Florida Theatre
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          .75 km away
          Friendship Fountain
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          .19 km away
          Museum of Science and History
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          .27 km away
          Times-Union Center for the Performing Arts
          111 reviews
          .71 km away
          Questions & AnswersAsk a question
          Kimberly J
          I've stayed at this Hotel a couple of times and I always get a riverfront room, has anyone ever stay in a corner suite ? Does it have the river view as well?
          24 February 2017|
          Answer
          Response from Mary T | Reviewed this property |
          I am not sure. If it is to the back then yes, but if it is facing the street then possibly not.
          0
          Votes
          mcruz4207
          Are there balconies available? If so which rooms/suites? Are there any true riverfront views from room?
          21 February 2017|
          Answer Show all 6 answers
          Response from rrmerrn | Reviewed this property |
          Yes there are walk out balconies on most rooms as I recall. The side of the hotel that faces the river (north?) all have direct river views
          0
          Votes
          mcruz4207
          Are there balconies available? If so which rooms/suites? Are there any true riverfront views from room?
          21 February 2017|
          Answer Show all 6 answers
          Response from Sharla J R | Reviewed this property |
          Yes but you need to request river view side. Book way in advance if it's near July 4
          0
          Votes
          Room Tips
          "Excellent views of St. Johns River"
          Read review
          "If you want a river view, book it. the other side has a view of the street"
          Read review
          "Definitly request a room with a view on the River side, on the west part of building"
          Read review
          "ask for river view"
          Read review
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