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Extended Stay America - Jacksonville - Lenoir Avenue East

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Extended Stay America - Jacksonville - Lenoir Avenue East
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61 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Jacksonville - Lenoir Avenue East
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Showing 60: English reviews
Brooklet, Georgia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2015

Firstly, I waited ten minutes for someone to come to the desk to check me in. My husband and I got in the elevator and it smelled like a chain smoker had been riding in it all day. We went into our room, bathed, changed clothes and came out to go out on the town only to find that the... More 

Helpful?
1 Thank CocoJones16
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2015 via mobile

My boyfriend and I were visiting a hospitalized family member for a weekend in Jacksonville (from April 3rd through April 6th). We have never been the high-class type to stay in 5-star resorts, and we are easy going people; pretty simple to please. Exhausted from sitting in a cold hospital room all day, we were happy to find that this... More 

Helpful?
1 Thank STEWARDCHRISTINA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2015

My stay lasted just under 2 weeks. The staff,no matter morning or evening were courteous,friendly,and most helpful. My room was clean,kitchen quite sayisfactory,pots and pans,dishes were provided upon request. I am 100% sure I would/will choose this hotel again,and certainly would/will recomend anyone to plan their stay at this location. Popular eateries are within walking distance,as well as public busses/transport.

Helpful?
Thank jeffrry
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue East, responded to this review

I want to thank you for taking the time to post a review of your stay. We are so pleased to hear that everything met your expectation and you are completely satisfied. I am so pleased that our staff provided you with great service, and that you appreciated your fully equipped kitchen. My staff and I would like to thank... More 

Florida
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 January 2015

We stayed here for 3 days because we were able to purchase the room at an incredible deal from the Internet, attempted to stay a 4th night and found the price to be almost 4 times as much, for the price they would have charged I would definitely choose somewhere a lot nicer so we checked out. The room was... More 

Helpful?
1 Thank bydragonfly
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 December 2014

I stayed there on a long term basis (over 90 days) on business. The maids misplaced my belongings, left their soft drink in my room, and then once left my door open all day long. I came to my room to find the door ajar with all my valuables vulnerable. The manager was defensive with me, and tried to turn... More 

Helpful?
1 Thank Lisa V
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue East, responded to this review

Lisa - We appreciate you bringing your experience to our attention. We were disheartened to read that you did not feel safe during your stay at our hotel. Please accept our apologies. To ensure that a situation like yours doesn't happen again, our staff will be reviewing our safety policies and procedures. We continually work to improve our hotel, so... More 

Manila
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 November 2014

This was the same hotel I stayed 11 years ago.... Nothing changed from the interiors to everything! The worst part is....there were ants everywhere, I was even beaten by bugs and now I have 3 painful marks on my legs?! Urgh!. By the way, when i opened one of the kitchen cabinets, I even found some trash of the previous... More 

Helpful?
Thank Louieboytoy
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue East, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness issues in your cabinets and the pests you experienced is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team and I are reviewing our cleaning process and inspecting each... More 

Palm Bay, Florida, USA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 October 2014

This hotel is clean and quiet. The staff from manager to housekeepers are pleasant and helpful. Any problems, no matter how significant, were handled quickly and resolved. The location being south of downtown was great--far enough away from downtown to avoid traffic and city issues, but close enough to travel for entertainment and nightlife activity. Parking is not an issue... More 

Helpful?
1 Thank LindaB32909
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue East, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the cleanliness of our hotel and the helpfulness of our staff. We are proud to have provided you with a clean and quiet room as well as great service. Thank you again for sharing your comments with us.... More 

Jacksonville, Florida
1 review
Reviewed 1 October 2014

Its a good motel very safe and they have very good hospitality...If you choose this motel you will be treated very wonderful. The staff is amazing an they help with anything you may need.. they are awesome if you need anything they are always right there to help in any kinda way...

Helpful?
Thank Ricky D
Tampa, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2014

Place was dirty and smelled like mildew. The room was the same, the walls are very thin and seem like people were fighting on both sides of me. The breakfast bar! It sucked, they put out the worst bananas that they could possibly find. I mean they had no business putting these things out. The staff never stayed at their... More 

Helpful?
Thank 556christopherp
Jacksonville Beach, Florida
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 July 2014

First impression was ok then when I checked into my room it was stayable looked nice n clean but later that night I killed 2 roaches 1 was crawling on my pillow another on the night stand this was at 330am I killed them then was afraid of what else might crawl so I didn't get a good nights rest... More 

Helpful?
1 Thank Brittany C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Jacksonville - Lenoir Avenue East

Address: 6961 Lenoir Avenue, Jacksonville, FL 32216
Region: United States > Florida > Jacksonville
Price Range: $101 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Lenoir Avenue East 2.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Travelocity, Booking.com, Priceline, Hotels.com and Odigeo so you can book your Extended Stay America - Jacksonville - Lenoir Avenue East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Jacksonville
Jacksonville Extended Stay
Extended Stay America Jacksonville
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Questions & Answers

Questions? Get answers from Extended Stay America - Jacksonville - Lenoir Avenue East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at another property towards St Johns Town Center!!!”
  • Bathroom Counter
  • Bathroom ceiling - looks like blood
  • Dirty Freezer
  • a
  • Kitchen Counter  - snagged my dress on this
  • window - safety hazard
  • torn recliner
  • the smoke detector or vent over bed with plastic bag over it
 of 5 bubbles TripFluffer, 4 May 2015 | Read review
“do not stay in room 120, the elevator mechanical room is right against the wall where the beds are...it is the only handicapped accessible double room, and you cannot sleep for the slam of the lobby door, and the elevator up and down all night”
 of 5 bubbles LisaV977, 13 Dec 2014 | Read review
“Better not be here!”
 of 5 bubbles Louieboytoy, 16 Nov 2014 | Read review
“The corner rooms are larger. The back rooms are closest to the interstate.”
 of 5 bubbles LindaB32909, 6 Oct 2014 | Read review
“No pool at this motel but you have access to the other extended stay pool just around the corner”
 of 5 bubbles AN30, 26 May 2014 | Read review
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