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Candlewood Suites Jacksonville

Traveller (82)
Room & Suite (92)
Pool & Beach (2)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Candlewood Suites Jacksonville knows what you need. Business, families and extended stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites is designed from the group up just for you. We are just minutes from Downtown Jacksonville, Jacksonville Beaches and St. Augustine. The Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus there s great shopping, dining and exciting entertainment at St. John s Town Center, Jacksonville Landing and 5 points which are just a short drive away. When its time to get connected away from home we know what you need, high speed Internet, cable, sports, movie channel and DVD player. When you need to burn some energy the fully equipped fitness center will help melt the stress away. When visiting Jacksonville, Florida we know what you need. The Candlewood Suites Jacksonville is your best stay, for a week, a month or even a year.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
39Car recommended
Grade: 39 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
211Reviews
202Photos
13Q+A
45Room tips
Traveller rating
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Popular mentions
This is one of the best hotels I have ever stayed at.The room was huge and they are pet friendly which was really nice.The front desk was outstanding and they put us in a room at the end of the hotel so the dog could get out easier.Weight room was very nice and the stay was the
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Response from Joy M, General Manager at Candlewood Suites Jacksonville
Responded 2 weeks ago
Thank you for your gracious review of your stay with us at the Candlewood Suites Jacksonville where all of our Suites are Pet Friendly. We strive to accomodate each Guest with the room location they need. Our Hotel property has a great green space for Pets to walk with their Family. Our Fitness Center is small but has a great selection of workout equipment. The free Guest Laundry and the Cupboard Store are next to the Fitness Center. We hope to see your and your Fur Family again as our Guests. Joy M. General Manager
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Although the hotel is good for its purpose (extended stay) nice clean and rooms updated, the general manager is horrible. Very rude to guests. Company need to re-evaluate because we come for Mayo Clinic and don’t need added stress of a disgruntled employee. Her attitude and
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Response from Joy M, General Manager at Candlewood Suites Jacksonville
Responded Nov. 22, 2018
We are glad that you enjoy staying at our Hotel due to it being an Extended Stay property with full size appliances in the Kitchenette and that you saw that our Hotel was clean. Your review of the General Manager differs from other travelers reviews. As the General Manager I do have to sometimes speak to a Guest that is not adhering to our Hotel policies and could be perceived as rude or stern when that Guest tries to argue with me. But, doing my job to keep our property in good repair, safe and Guest rooms paid for in accordance with our Payment Policies is why I am the General Manager. I am sorry that you felt that I was rude or had a bad attitude. Joy M. General Manager
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This was my first time staying at a Candlewood Suites and did very much enjoy it. The biggest compliant I had of this property would be the elevator which I found myself avoiding due to how slow and overworked from the hotel staff and guest using it (only one elevator on
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Response from Joy M, General Manager at Candlewood Suites Jacksonville
Responded Nov. 23, 2018
Thank you for your review of your time with us at the Candlewood Suites Jacksonville. We have updated the tile flooring in our front lobby, Cupboard and side entrances with a wood look tile that looks really nice with our laid back beach theme furnishings in these areas. We are in the process of adding extra features to our Guest Grill Gazebo and our Lakeside Grill Gazebo for our Guests to enjoy these outdoor areas even more. The Hotel Team hopes to have you as our Guest again when you next visit Jacksonville, FL. Joy M. General Manager
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We had a queen suite. It has a separate bedroom and a couch in the living room. Fully stocked kitchen including paper towel. The bed is very comfortable. The bathroom is spacious and clean. Staff were friendly. You can borrow books and movies and even a blender and waffle maker!
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Response from Joy M, General Manager at Candlewood Suites Jacksonville
Responded Nov. 6, 2018
We look forward to you being our Guest again when you next visit Jacksonville, FL. The Lending Locker is an IHG Candlewood Suites brand standard across North America with games, books, movies, blenders, Crock Pots and more. So, when you are traveling you can have the amenities of the Candlewood Suite Hotel. Joy M. General Manager
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We enjoyed our time and the room here. The staff was very friendly and helpful and made you feel welcome. The facilities available are great and easy to access. The location is convenient for most everything around the Jacksonville area.
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Response from Joy M, General Manager at Candlewood Suites Jacksonville
Responded Oct. 5, 2018
I have shared your review with the Hotel Team. We are all glad that you enjoyed your time at our hotel and hope to have you as our Guests again. Joy M. General Manager
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Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Jacksonville
The King Bed Studio Suite at the Candlewood Suites Jacksonville
room
room
Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Jacksonville
The King Bed Studio Suite at the Candlewood Suites Jacksonville
Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Jacksonville
The King Bed Studio Suite at the Candlewood Suites Jacksonville
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12345619
Sorry. Meant to say, are you close to public transportation?
There is a Bus Route stop across the street from our Hotel.
0 votes
Arduous close to public transportation (bus)?
don you charge extra for pets
We do charge $15.00 the first night and $10.00 each night of the remaining stay but do not charge over $150.00 during one stay with us. Joy M. General Manager
0 votes
All of our Suites have a full size Microwave, Refrigerator, Dishwasher and a 2 Heating surface stove. Candlewood Suites have an on site store called the Cupboard where Guests can purchase food items and there is also a Public Grocery near the hotel. We do not have a Hotel Shuttle but Guests do utilize Uber and local Taxi companies to go to the store and restaurants in the area.
0 votes
Do you have a pool?
Candlewood Suites Jacksonville located at 4990 Belfort Road does not have a Swimming Pool or Outdoor Spa. We are just a 15 minute drive to the Beach. Joy M. General Manager
0 votes
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123
"They do take pets"
"We had a view of the pond at the back of the hotel and enjoyed the view"
"Free laundry"
"Reasonable and clean"
"Best rooms are in any of the neighboring hotels!"
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PRICE RANGE
US$88 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites - jacksonville hotel jacksonvillecandlewood jacksonvillejacksonville candlewood suites
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
111
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