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Candlewood Suites Jacksonville

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites Jacksonville
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181 Reviews from our TripAdvisor Community

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Holly Springs, North Carolina
Reviewed 5 days ago NEW

Tuesday 5/16 @ 12:30AM. Had driven 7 hours. Reservation was lost? I'm a Priority Club member & this has never happen before. Finally checked in and given room 329. Greeted by several (8-10+) cockroaches that appeared surprised to see me. Returned to front desk, asked for another room. Front desk clerk did not seem surprised in the least at the...

Thank Brian B
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

First I must apologize for the problems you encountered at the Candlewood Suites Jacksonville. We take any problem seriously and did place the room you reported as having pests out of order as it is treated by our contracted pest prevention company. Being in Florida we do have to be diligent in treating the Hotel and our reviews note we...

Atlanta, ga
Reviewed 11 April 2017 via mobile

My fiancé and I were coming to Jacksonville for the weekend for my birthday. We also decided to bring along her furry furbaby. After searching we came across this hotel. After much speculation we decided to book with them. Arriving here we were greeted with smiles not only from the front desk but from the fellow customers as well which...

Thank Andrew F
About Hotel's Favourite Review
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Happy Belated Birthday! The entire Hotel Team is so pleased to know that you had a great time in Jacksonville while staying at our Hotel and we look forward to all of you, including your Fur Family, to visit us again. Joy M. General Manager

Surfside Beach, South Carolina
Reviewed 1 week ago NEWvia mobile

This is a nice Candlewood to stay at. My family and I only stayed one night but the room was very spacious and clean. I would definitely stay here again for the price and the ease of access to the ports for the cruise we took.

Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for the review of your families stay at the Candlewood Suites Jacksonville. The Hotel Team loved receiving your review and we hope to have you as our Guests again when you travel to Jacksonville, FL. Joy M. General Manager

Cheviot, Ohio
Reviewed 4 weeks ago

Candlewood Suites was a very good find for my friends, my wife and I. The place was spotless and very reasonably priced. Our suite was equipped with a flat top stove, microwave, refrigerator, various pots and pans, coffee maker and toaster. I'm sure that I have forgotten something but it doesn't matter because if you need some other utensil or...

Thank goldwingslimjim
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your gracious review of your stay at the Candlewood Suites Jacksonville. The Hotel Team was delighted to hear of your review at our morning meeting. We hope to have you as our Guests again when you visit Jacksonville, FL. A side note to you; when you are traveling across North America the IHG Candlewood Suites brand Hotel...

Reviewed 5 weeks ago

My condo flooded in February of 2017, so when it came time for renovations I was nervous about having to temporarily stay in a hotel because I have two dogs. The entire stay was great - they put me in an end room close to the exit so I could take my dogs out quickly and worked with me to...

Thank Kristina L
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

The Hotel Team was so glad to get your review of your time with us. We are pleased that we were able to make you and your Fur Family comfortable when away from your home. We are always open and here when you need a place to get away. Joy M. General

Edmonton, Canada
Reviewed 15 April 2017

This was our first time staying in a Candlewood  Suites and we would definitely stay again.  The hotel is situated  in a quiet location.   staff at check in and throughout  our stay was polite and very accommodating.  Our bed, pillows and sheets were very comfortable. Our room and bathroom was clean and in good repair.  There is no breakfast with this type of hotel but...

Thank Marette-12
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your gracious review of your stay at the Candlewood Suites Jacksonville. The IHG Candlewood Suites brand is located across North America for travelers to enjoy staying. We hope to have you again as our Guest when visiting Jacksonville, FL. Joy M. General Manager

Roanoke Rapids, North Carolina
Reviewed 10 April 2017

we have stayed at this location several times. sometimes for a single night and as long as 2 weeks on one occasion. the staff is always friendly and helpful. the rooms are always clean. Doug at the front desk is always very helpful recommending restaurants and shopping.

Thank Joe D
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Our Hotel Team always loves to hear from our Guests and know that they had another great stay with us. We appreciate your review and hope to see you again soon. Joy M. General Manager

Haymarket, VA
Reviewed 5 April 2017

This room had everything. A great bed, perfectly working fixtures, and everything was laid out to be efficient. I could have held a conference in my room with the large desk that didn't take up all the room space. The staff were over the top friendly even walking me to the elevator and pointing out things about the hotel along...

Thank dancermommd
Reviewed 4 April 2017

In March, we wanted to do a bit of sight seeing in Jacksonville on our way to Orlando so we booked at this hotel for a couple of nights. Was very impressed with it. The front desk staff were amazing. Our room was immaculate and quite roomy. Paid in Canadian funds prior to our visit which was nice. It was...

Thank Dave D
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

We always love hearing from our Guests and the Hotel Team is excited to know that you enjoyed your stay with us. The design team that built this Candlewood Suites Jacksonville did not include a Pool but we are just a 15 minute to Jacsonville Beach and the Atlantic Ocean. We hope to have you as our Guests again when...

Reviewed 31 March 2017 via mobile

I am a spy remember with Holiday Inn, which means I have patronized Holiday Inn properties and reached a point of receiving many points because of loyalty, yet when I showed up here today the woman at the front desk was very rude, didn't greet me with a smile, and made me feel so unwelcome and that I canceled my...

1Thank imam1978
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

I must apologize that you were not treated with the Customer Service level that we expect our Guests to receive. As a Spire member of the IHG Rewards Club you should have been acknowledged of your status and greeted appropriately. Our past TripAdvisor reviews do not reflect this time of service problem and I will be talking to each of...

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04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Candlewood Suites Jacksonville knows what you need. Business, families and extended stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites is designed from the group up just for you. We are just minutes from Downtown Jacksonville, Jacksonville Beaches and St. Augustine. The Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus there s great shopping, dining and exciting entertainment at St. John s Town Center, Jacksonville Landing and 5 points which are just a short drive away. When its time to get connected away from home we know what you need, high speed Internet, cable, sports, movie channel and DVD player. When you need to burn some energy the fully equipped fitness center will help melt the stress away. When visiting Jacksonville, Florida we know what you need. The Candlewood Suites Jacksonville is your best stay, for a week, a month or even a year. ... more   less 

Additional Information about Candlewood Suites Jacksonville

Address: 4990 Belfort Rd, Jacksonville, FL 32256-6006
Region: United States > Florida > Jacksonville
Price Range: $108 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jacksonville 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Jacksonville
Jacksonville Candlewood Suites
Hotel Style:
#7 Best Value Hotel in Jacksonville
#12 Business Hotel in Jacksonville
#28 Romantic Hotel in Jacksonville
#36 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Jacksonville staff and other travellers.
11 questions
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Ridgeley, West Virginia
16 days ago
Saint Paul, Minnesota
3 months ago
Bryson City, North Carolina
6 months ago

See all questions (11)

Questions? Get answers from Candlewood Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are in any of the neighboring hotels!”
rr_brian, 19 May 2017 | Read review
“We were on the 2nd floor but my guess is that all of the rooms are good.”
goldwingslimjim, 26 Apr 2017 | Read review
“We were on the second floor. Noise from upstairs”
, 14 Feb 2017 | Read review
“No views really, from any floor.”
lj9972016, 28 Mar 2016 | Read review
“Elevator is on one end. If you are not on the bottom floor try to get close to an elevator or you will have a possible lengthy walk.”
georgesX6646QJ, 12 Mar 2016 | Read review
5 of 5
US$72* /night
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Prices are for 1 room, 2 adults
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