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Candlewood Suites Jacksonville

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Candlewood Suites Jacksonville
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177 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Reviewed 12 March 2016

If you are looking for a new downtown hotel, this is not it. Out in a business park, which we enjoyed. Staff was superb. Rooms were a suite including BR, living area, table for eating, kitchenette with a full size frig and of course a bathroom.

Thank George S
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate your post! Thank you for your comments and rating. We hope to see you return in the future when your travel permit. We're so happy that you enjoyed your stay!

Tamassee, South Carolina
Reviewed 19 February 2016

Stayed for 6 nights and really enjoyed it! One bedroom suite was spacious and had all amenities that are needed. Jennet at the front desk is the most friendly, helpful customer service rep that we have had anywhere! If you are looking for a great place to stay in Jacksonville, you have found your place.

1Thank Keith N
Austin TX USA
Reviewed 18 February 2016

I usually try to avoid these but it was right across the street from my client, Wounded Warrior Project. So I took a chance, hey one night, how bad could it be? Well, for the $ if was great. Very mediocre furnishings, but very quiet, AC worked fine, ice cubes in the freezer, free DVD rentals from the front desk,...

Thank Darrel-Raynor
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

It's good to know that you gave Candlewood Suites Jacksonville a try...with hesitation...yet found that it was a great stay! Besides cleanliness, our team members are some of the best in the hospitality business; we never stop trying to deliver the very best experience for our guests. Thank you for posting and rating your stay!

Reviewed 16 February 2016 via mobile

We stayed here one night on our way to Orlando. My wife was running the Donna 26.2 marathon. So this was a mid way hotel. The price was good. The room was clean and they were no repair issues. The bed was a little stiff. I like a little stiff but the wife like it a little soft. The is...

2Thank IUP89
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for staying with us on your way to Orlando. We're sorry that your wife found the bed a bit stiff, and we hope that it did not impact her sleep quality. We do have breakfast foods available for purchase in the Candlewood Cupboard...fruit, yogurt, cereals, eggs, juice, milk and breakfast sandwiches if traveling to a restaurant is an...

Lexington, South Carolina
Reviewed 9 February 2016

I booked a one bedroom suite and it was great. Spacious, quiet, clean, all kitchen amenities and at end of hall near exit. Doug was professional and accommodating. I had difficulty finding Candlewood, however I am directionally challenged even with GPS !Flat screen TV in sitting area and bedroom. Fast internet. Ample lighted parking area with benches located in areas...

2Thank kythoro
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your descriptive comments and positive review of your experience. We've had Doug read your post and gave him some kudos! We appreciate that you took time to give feedback and provide a rating. Thank you!

Dover, Delaware
Reviewed 25 January 2016 via mobile

The room was clean, the bed and pillows were comfortable and the front desk staff was friendly and helpful. Parking is convenient and there are plenty of restaurant options in a five mile radius. This will be my go to stay for upcoming business travel in Jacksonville.

1Thank Christen M
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate your review and the rating of your experience while staying with us. Yes, we love our furry guests! And, happy to see them! We do hope to see you in the not so distant future for your business travels to Jacksonville. Thank you for your post!

Evans, Georgia
Reviewed 21 January 2016

My wife and I drove from Myrtle Beach, SC for our two night stay 01-01 and 01-02-16...We attended the TaxSlayer Bowl game won by our Georgia Bulldogs ("Go 'Dawgs!")...We found the staff to be very courteous and helpful...very! The only "problem" we experienced with our room was no ceiling fan in the bathroom...Now, my wife and I have been married...

2Thank Albert H
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your post. We're genuinely sorry if the lack of a fan in the bathroom caused any issues. The venting system is designed to pull air up and out through the vent over the shower (the fan is on the roof). So, there is not a fan like we have in our homes. Thank you for your humor!...

Reviewed 5 January 2016 via mobile

I was looking for a hotel close to the Mayo Clinic, and this place was suggested to me. It was extremely clean, comfortable beds, kitchen w/ full size refrigerator and dishes and a living room with pull-out couch. Nice gym on premises as well as laundry room or they will do your laundry. Oh, and no slamming doors. The rates...

2Thank D2014AMteresam
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We highly value the thoughts and comments from our guests. Thank you for detailing the items that made your stay an enjoyable one! We appreciate the feedback and for the 5 star rating very much. We hope to see you again in the future.

Reviewed 4 January 2016

My husband and I stayed at this property during the Christmas Holidays and had a wonderful experience. The room was very clean and the front desk staff were superb! We took our dog and that wasn't a problem either. The hotel is located near the interstate and is close to many nice restaurants and the South Side of town which...

1Thank Cheryl N
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for spending part of your holidays with us! We appreciate your time in providing comments and feed back on your experience! We hope to see you again, soon. Happy New Year!

Jasper, Alabama
Reviewed 15 December 2015

I looked and booked several places and cancelled them before booking with Candlewood. Best decision. Very clean well maintained. It was perfect for what I needed for the week I was having to spend at Mayo Clinic.I did book online the only complaint I have is when I checked in the lady said if...if I had booked directly I could...

Thank summertraveler62
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your post and rating. We're happy that you decided to stay with us here at the Candlewood Suites Jacksonville. Yes, there are companies and hospitals in which we do have negotiated rates. We hope to see you again if you visit the Mayo Clinic again in the future.

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Candlewood Suites Jacksonville knows what you need. Business, families and extended stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites is designed from the group up just for you. We are just minutes from Downtown Jacksonville, Jacksonville Beaches and St. Augustine. The Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus there s great shopping, dining and exciting entertainment at St. John s Town Center, Jacksonville Landing and 5 points which are just a short drive away. When its time to get connected away from home we know what you need, high speed Internet, cable, sports, movie channel and DVD player. When you need to burn some energy the fully equipped fitness center will help melt the stress away. When visiting Jacksonville, Florida we know what you need. The Candlewood Suites Jacksonville is your best stay, for a week, a month or even a year. ... more   less 

Additional Information about Candlewood Suites Jacksonville

Address: 4990 Belfort Rd, Jacksonville, FL 32256
Region: United States > Florida > Jacksonville
Price Range: $108 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jacksonville 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Jacksonville
Jacksonville Candlewood Suites
Hotel Style:
#6 Best Value Hotel in Jacksonville
#12 Business Hotel in Jacksonville
#28 Romantic Hotel in Jacksonville
#36 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Jacksonville staff and other travellers.
10 questions
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Saint Paul, Minnesota
2 months ago
Bryson City, North Carolina
5 months ago
Wellington, Florida
over a year ago

See all questions (10)

Questions? Get answers from Candlewood Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor. Noise from upstairs”
, 14 Feb 2017 | Read review
“No views really, from any floor.”
lj9972016, 28 Mar 2016 | Read review
“Elevator is on one end. If you are not on the bottom floor try to get close to an elevator or you will have a possible lengthy walk.”
georgesX6646QJ, 12 Mar 2016 | Read review
“top floor of course.”
Darrel-Raynor, 18 Feb 2016 | Read review
“Ground floor near exit.”
kythoro, 9 Feb 2016 | Read review
5 of 5