DO NOT BOOK YOUR STAY HERE!!!!!! Booked our room 3 full weeks in advance. Upon arrival we were given a room which was incorrect. Paid for a king bed. Was given 2 double beds. The front desk was “unable” to provide us with the room in which we booked. We were then told there were no other “king” rooms available. How could a room we paid for be given to someone else? The beds are drastically undersized, regardless of it being a double. It’s small. “Management” wasn’t available due to it being a Friday night. And the woman at the front desk made no attempt to rectify the situation We were then informed that even thou we did book several weeks in advance, it doesn’t matter. We felt very VERY discriminated against We weren’t “important” enough to have the room we ordered. …
Superb location. Very friendly staff. Clean and well-decorated room. Admiral Fell’s is charming hotel for anyone visiting Baltimore, Pets are welcome, and no pet fee is charged. Parking is available on the street or in a city-covered garage building four blocks away.
First, let me say that this hotel has TREMENDOUS potential. However, it is in severely bad shape. Let me state, that I know this is a historical building, so I figured the floors were creaky. They were. They were loud, but fine because it was expected. There were a ton of things that were not expected. This beautiful building on the outside, needs MAJOR maintenance on the inside, and some catching up to the 21st century. Let’s begin with the doors. The doors do not quietly shut by themselves. No, they must be pulled closed behind you. If you do not pull them shut, they will not shut at all. This is problematic because people are constantly slamming doors, and you hear them! Next, the paint needs to be updated and serious maintenance needs to be completed. There was a water leak at some point (prior to our stay) in our room. The ceiling STILL had not been either: replaced, or painted over the stain (see pictures). On the baseboard trim (I failed to get a good picture) there was some reddish fluid that was solidified on it. I don’t know what it is, and I won’t speculate. The outlet in the bathroom looks like it was broken, then replaced by someone who is not well-versed in electrically affairs (see picture). The place is not all bad. In fact, the saving grace is the front desk staff (particularly Jack), and the location. Jack was knowledgeable about the area, friendly, and super helpful. The location of the hotel is prime, which is why I believe it could be an amazing place. This hotel was so bad, we left a day early even though we paid for the night.…
I had a prepaid room but was informed at check in that I would be charged an additional $10 for breakfast. I explained that I had no desire to eat the breakfast. I clearly had a room only reservation and that would be honoured. The guy on reception said he had to charge for breakfast but would speak to the manager to have it removed. On check out I asked for a receipt so that I could verify that the charge had been removed. I was informed that it had been but I couldn’t have a receipt due to covid restrictions. I’ve since not had an email receipt but can confirm I was charged for a breakfast that I didn’t want and didn’t have. Beware and keep a close eye on your credit card statement after staying here.
This is a Days Inn type of hotel at Hyatt Regency prices. The location is right in the middle of all the action, which presents a problem when trying to sleep at night. If you are one to party past 2 am then this is the hotel for you as the street noise will be there for you if not in one of the inner rooms. I requested another room after we didn't have hot water or get the TV to work. Wifi is so poor that you won't be able to stream anything in your rooms or video chat. We were initially told the new room would be ready by 1 pm. It was not. It was ready by 5 pm only to find out the keys did not work. Front desk person came up and noticed that housekeeping had not done something to make the keys work so she appeared to fix it only to find out we were now locked in our room. She came up again to let us out of the room then transitioned us to yet another room that finally worked. So we went from room 219 to room 322 to room 222 and the one thing that is consistent is dirty towels and linens, lousy wifi, and some rooms may or may not have a coffee maker. The hotel is in dire need of a renovation. I believe that is what is happening with the restaurant and bar although I saw no sign of activity during my two day stay. Never again! You were warned!…
Hotel is old but in a busy neighborhood with plenty of good places to eat. Jack at the fro t desk was a huge help during our stay. The others not so much. Very unfriendly and went out of their way to make things difficult.
I recently stayed at the Admiral Fell Inn for two nights and it was truly awful. I was in Room 116 which has two windows that face into the restaurant next door! The restaurant tables were up against the windows of my room! The curtains could not be closed all the way.--so no privacy!! The room was tired with large stains on the bathroom sink and tub. The sink faucet was broken. To make matters worse the staff at the reception desk were unwelcoming. Jack was especially difficult and unhelpful! When my friend and I asked to split our bill we were told they do not do that and if we wanted to discuss it we had to wait until 10:00PM for the manager.
I had a flight cancellation due to bad weather in Baltimore and had to be rebooked to the next day. I called the hotel to inform them of that. The hotel staff reassured me that it would be fine for me to check in the next day. When I arrive at the hotel the next day, they tell us that no one noted our delay, they put us down as a no-show, cancelled our reservation, there's now no vacancy, and I need to take my 13 month old baby and all his gear somewhere else. The front desk staff reassured me I could contact my booking website for a refund and the hotel would confirm it with them. When I contacted the booking website later after my trip, the hotel rejected the refund as no one made any kind of note of the situation. After 5 more hours of back and forth with the booking site and the hotel, the hotel manager only refunded 2 out of the 3 nights. The first night was a non-refundable booking, but seems like just good customer service to go ahead and refund the whole stay after they messed up our booking, gave our room away, sent us and our baby back out on the street, and did a horrible job handling our refund.…
No staff to help with luggage. Stairs so you have to carry all your bags (if you have a lot that's an issue) up stairs out of sight of your luggage cart. Unconcerned staff. Nice but offer zero help. So let's talk about that Bourbon Street vibe. LOUD LOUD LOUD. Someone else said it - if you need to sleep, don't come here.
We booked this hotel through Delta with plans to be walking distance from family in Fells Point. We were assigned room 313--right across from the noisiest bar on the waterfront strip. The AC was nonfunctional requiring us to prop the window open with a shoe. The room's curtains had torn sheers. The throw rug had not been vacuumed. The bathroom sink barely drained. Dried silverfish skeleton in the chipped porcelain tub. The furniture was old and water-stained as if had been acquired from a Goodwill closeout sale. The noise from the bar scene didn't stop till 2 AM. Then it was the bar crowd in the street till 3 AM. As we had booked this from a third party the reservation was nonrefundable. Finally the 5th night and final night we demanded a quieter room not facing Fleet or Broadway. They gave us a room facing the alley street. Much quieter. We accepted the room only after the engineer would fix the broken hot water faucet handle. The grap and go 'breakfast' consisted of OJ and a granola bar or manufactured muffin. Only choose this venue if you plan to be part of the bar scene. You will come back drunk enough not to care the other details.…
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