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Hotel Indigo Baltimore Downtown

24 W Franklin St, Baltimore, MD 21201-5006 (Formerly Mount Vernon Hotel)
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1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • The Walters Art Museum
    0.2 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
Wedding
This hotel if fabulous. From the minute we walked in the door... more
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345 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Bel Air, Maryland
Reviewed yesterday NEW

This hotel if fabulous. From the minute we walked in the door to the day we checked out everything was perfect. 30 rooms were booked at the hotel for a wedding. The staff worked with us throughout the months leading up to the wedding and on the day of check in they had our rooms ready early. The rooms were...

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Helpful?
Thank cpl0199
New Jersey
Reviewed 3 days ago NEW

This is our third stay at the Hotel Indigo Baltimore. As usual, everything met our expectations. The room was clean and warm, the cleanliness was unquestionable, and the beds were comfortable. Even though it's a city property, there's never an issue with street noise or lighting. And the corner rooms with the many windows are lovely! We've always had a...

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Helpful?
Thank Rubynash
00gC, Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for making us your preferred hotel in Baltimore. We are happy you came back to see us and appreciate you taking the time to share your feedback. It’s a delight to know you enjoyed your clean and comfortable room and that our staff took good care of you. I am thrilled to share your compliments with our entire...

Toronto, Ontario, Canada
Reviewed 3 days ago NEW

Very nice room...loved the shower and modern bathroom. The bed and pillows were devine. I really appreciated the staff at the front desk. They were very friendly and helpful. The location was ok. It was a block up to a local eatery to get a snack.

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Helpful?
Thank Cinna M
00gC, Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for taking the time to post your wonderful review of our upscale, boutique Hotel Indigo Baltimore Downtown! We are glad you were impressed with your clean, comfortable room, our location, and with our front-desk service. On behalf of everyone here, we invite you to stay with us again in the future. Safe Travels, Jason C General Manager

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Stayed with a friend fri and sat night for a bachelorette weekend. The room was very clean and spacious enough for the two of us. Amenities were great. Staff was very friendly and helpful. Josh was great! Also, Patty on the night shift housekeeping was funny and helpful! The front desk staff was polite and welcoming. The location is great....

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Helpful?
Thank LRN722
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Many thanks for the lovely review of Hotel Indigo Baltimore Downtown. We are thrilled to know our location in the historic Mt. Vernon neighborhood was perfect for your plans and you enjoyed your room along with the amenities. I will definitely share your compliments with my team, especially with Josh, Patty, and the Front Desk associates. It was a pleasure...

Washington, District of Columbia, United States
Reviewed 1 week ago

I stay (well now stayed) at this hotel many times and I will not again. The customer service has really gone down hill, and there are now many hidden charges. If I were you I would look at staying elsewhere, or read ALL of the fine print.

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Helpful?
Thank Cara L
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Dear Ms. Cara L - I am sorry you felt the customer service "has really gone down hill" and that there are "many hidden charges". You had a very pleasant stay with us in June, your first and only actual stay. Since that first stay, you have had multiple reservations, all of which were cancelled "on the day of arrival",...

Reviewed 1 week ago

Hotel Indigo was such a nice hotel! So clean with a metropolitan feel which I appreciated being from NYC. It is walking distance to a bunch of great restaurants. I highly recommend The Helmand on N. Charles St. if you stay here. Fabulous meal! I just loved the decor Hotel Indigo and the staff were very friendly. We were on...

Review collected in partnership with this hotel
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Helpful?
Thank Lauren G
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

We read with delight the detailed review of your stay at the Hotel Indigo Baltimore Downtown! Your description of our spotless property, modern décor and convenient location was a pleasure to read. We strive to deliver a best in class experience to our guests so we are delighted to know how happy you were with your visit to our hotel....

Lexington Park, Maryland
Reviewed 1 week ago

The hotel is beautiful, the staff is incredible (especially Ivy), the room was awesome, the bed was perfect and the food was great! I will be recommending this hotel to everyone I can. As an IHG employee I am thoroughly impressed.

Review collected in partnership with this hotel
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Helpful?
Thank crystal_henry73
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for taking the time to post your wonderful review of our upscale, boutique Hotel Indigo Baltimore Downtown and recommending us. We are glad you enjoyed all aspects of our hotel, especially the service provided by Ivy. She has a great passion for providing outstanding hospitality so I am pleased to share your wonderful comments with her. Thank you...

Stephentown, New York
Reviewed 1 week ago

Shelana on the front desk was very professional and friendly, an asset to your company. A good check in / check out experience. Breakfast food was good, and the breakfast staff pleasant. Would stay here again if in the area.

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Helpful?
Thank fiqv001
ManagerX1, Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for sharing your wonderful experience at Hotel Indigo Baltimore Downtown. We are thrilled to read that you loved our front-desk service and the breakfast we serve. We especially appreciate you recognizing Shelena for her services and will be sure to share your kind words with her. It was a pleasure to have you as our guest, and we...

Reviewed 1 week ago via mobile

I was here to attend a baby shower at the beginning of January. I was so impressed by the beautiful atmosphere. All of the staff members were so helpful and accommodating to any needs that we had. I also loved the convenience of the parking garage right across the street, which the staff happily validated for me. Lastly, the food...

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Helpful?
Thank Emily M
ManagerX1, Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for your lovely review of Hotel Indigo Baltimore Downtown. We are delighted to read that you were impressed with our attentive associates, parking facility and the food we serve. It was a pleasure to have you as our guest, and we hope to see you again soon. Safe Travels, Jason C General Manager

Saint Maries, Idaho
Reviewed 1 week ago via mobile

This is a shout out to the door man/ bell hop, Josh. Such a professional, personable and helpful face for this hotel. Josh offered great assistance and conversation, it is evident that Josh really cares about his job and loves what he does. He takes great pride in representing Hotel Indigo in a positive, approachable manner. Thanks, Josh for your...

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Helpful?
Thank jaclynnsagers
ManagerX1, Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for your wonderful review. We appreciate your kind compliments about the excellent service provided by Josh. Please be assured that we will share your comments with him. It was great having you as our guest, and we hope to welcome you back soon to Hotel Indigo Baltimore Downtown. Safe Travels, Jason C General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Indigo Baltimore - Mt Vernon is located in the heart of the city, our uniquely designed hotel is one of a kind; and we want your experience to be as personalized as possible. Hotel Indigo offers all the amenities you have come to expect in an upscale, independent, boutique hotel. From our complimentary wireless internet to the full service restaurant and service that is second to none. Let us help you make our visit more enjoyable, helping you to get to know our neighborhood, we will recommend some fantastic independent restaurants and help you find your way, like a native. Walking down the cobblestone sidewalks, skirted by rows of elegant brownstones, ornamental wrought-iron gates and manicured greenery, it's impossible not to be enamored by the timelessness and quirkiness of Mt. Vernon. Between the architecture, marble and monuments, you might think you've been transported to turn-of-the-century Europe. But behind the conventional facade, a lively eccentricity radiates from nearby Johns Hopkins, and it's anything but old fashioned. In face, this neighborhood has always been a forward-thinking place, defined early on by a dynamic network of social clubs. We're talking about the city's movers and shakers - the bankers, presidents, preservationists - and they gathered often in the name of culture, cocktails and creativity. You could say it all began with George Peabody's institute, which ignited the cultural movement of the 19th-century Baltimore. Housing over 300,000 volumes, it's easy to see how the "Cathedral of Books" was the catalyst for dozens of cultural clubs that soon shaped the community. Modern scholars stood on the checkerboard marble floor in awe, staring up at the six stories of hardback knowledge wrapped in intricate ironwork. Often times, club members were so inspired by the Peabody's string aesthetic they hired many of the same craftsmen to design their own breathtaking gathering places just steps away from the institute. Here, at the center of Mt. Vernon's social scene, you can see a lady reaching for her delicate perfume bottle, about to play hostess to Baltimore's elite. Mingling downstairs, a gentleman raises his glass, welcoming his distinguished guests. The opulent drawing rooms of these stately homes were a nice fit for the club craze sweeping through Mt. Vernon. Whether you were interested in German lore, literature or laying bricks, there was a club for it. At one point The New York Times declared, "Baltimore has club fever!" From five-course holiday feasts to festive performances by the Vagabond Players theater group, the great windows of the many clubs offered glimpses for passersby, as they still do. One group enjoyed attention way more than the others. Easily the most colorful of the bunch, The Charcoal Club, was founded with an independent streak on the fringe of conservative culture by artists who were fond of drawing from live models, as they did in Paris. This club particularly enjoyed practical jokes, poker nights and feisty battles with the Baltimore Museum of Art. They went so far as to invent an artist, I.L. Glutz, who like today's Banksy, was never seen, but whose paintings were discovered mysteriously several times a year, usually in alleys or attics around town. So, a slightly twisted love of art brought them together, and their individuality set them apart. It's with today's generation of social renegades that the essence and energy of Mt. Vernon's club culture lives on. Even though time seems to stand still in the unmovable bricks and cobblestones, these streets were paved with the intention of leading the way for those who live by their own rules. They are the new class of creatives, undeterred by those monumental shoes to fill and determined to do things their way. ... more   less 

Additional Information about Hotel Indigo Baltimore Downtown

Address: 24 W Franklin St, Baltimore, MD 21201-5006 (Formerly Mount Vernon Hotel)
Region: United States > Maryland > Baltimore > Downtown
Price Range: $169 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Baltimore Downtown 4*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Hotels.com, Priceline, HotelsforEveryone and Jetsetter so you can book your Hotel Indigo Baltimore Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Mount Vernon
Mount Vernon Baltimore
Hotel Style:
#2 Family Hotel in Baltimore
#4 Luxury Hotel in Baltimore
#9 Romantic Hotel in Baltimore
#12 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Baltimore Downtown staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 513 very large executive room with King bed.”
 of 5 bubbles cpl0199, 23 Jan 2017 | Read review
“Choose a corner room on an upper floor to get the benefit of lots of windows.”
 of 5 bubbles Rubynash, 21 Jan 2017 | Read review
“Ask for a room on a higher floor with a view out!”
 of 5 bubbles liveland01, 7 Dec 2016 | Read review
“Higher floors are always better, away from the elevator and stairways.”
 of 5 bubbles 362ryanh, 4 Dec 2016 | Read review
“I have stayed a number of times, but got a corner room this time which seemed a little nicer.”
 of 5 bubbles _geeperla, 29 Nov 2016 | Read review
5 of 5