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Hotel Indigo Baltimore Downtown

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Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown
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392 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Baltimore Downtown
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Showing 377: English reviews
Forest, Virginia
Reviewed 9 September 2015

As an IHG Platinum member, I stay in many of their properties. I have been wanting to try an Indigo property but it seems the stars usually do not line up properly with my customer visits and my travel budget. That changed this week and I was not disappointed. This property which I believe used to be the old YMCA...

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Helpful?
Thank GRofVA
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

GRofVA, Thank you for your recent visit to Hotel Indigo and for your review. I do appreciate your feedback and very much appreciate your IHG loyalty! Our hotel is so unique and different. Each time you stay, you literally get a different experience. We have 162 rooms and about 102 different floor plans. A majority of our rooms do have...

Washington DC
Reviewed 8 September 2015

My husband and I were celebrating an anniversary and birthday by spending a few days in Baltimore, and found good reviews for recently renovated Hotel Indigo. We spent two nights there, but doubt we will return. Good points: The room was spacious, the mattress comfortable, and the blackout curtains good. Good toiletries, and a refrigerator in the room. The room...

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1Thank anikod
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

anikod, Thank you for your recent visit to Hotel Indigo Baltimore. I am sorry you were not happy with the Hotel Indigo. I'm honestly not sure what went wrong with regards to your informing central reservations about your special events. Please contact me so I can investigate further. Parking on Friday and Saturday nights is $5 both at the garage...

Reviewed 8 September 2015 via mobile

I visited indigo labor day weekend. Everything was almost perfect my room was clean and comfy. They have a restaurant called poets that was delicious and great happy hour.. The staff was very polite except for one woman name Kimberly she has horrible customer service and should be removed from the front desk... But after talking to the supervisor Tiba...

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Helpful?
1Thank Starr S
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Starr S, Thank you for your review. I appreciate your feedback. I am sorry for the inconveniences with Kimberly and am glad Tiba was able to assist and provide the necessary service. Keeping our guests happy is utmost important. I hope you enjoyed your Labor Day weekend at the Hotel Indigo! See you on your next trip! Jason

Burnaby, Canada
Reviewed 2 September 2015 via mobile

Having stayed in a Toronto Indigo (which was quite basic), this Baltimore Indigo was much more appealing. Everything is boutique-esque. The wardrobes, the foyer, the entire decor. There is grapefruit fused water for free at the entrance and apples and Fiji water in the rooms. Staff were ultra friendly and helpful and down to earth (no plastic smiles). They gave...

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Helpful?
2Thank irlundee
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

irlundee, Thank you so much for your review of Hotel Indigo Baltimore. We appreciate you staying in multiple Hotel Indigo locations. Hotel Indigo is all about a local neighborhood experience. No two people are alike, and no two Hotel Indigo hotels are alike. This individuality helps provide local unique experiences world wide. And on top of that, our neighborhood is...

Reviewed 2 September 2015 via mobile

What a great experience! I booked this hotel for a 1 night visit and I could not have been happier. The staff in attendance was courteous, amicable, friendly and patient with children. They addressed every need from food to comfort level and room preference in case we needed to upgrade. We will be back.

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1Thank Michele H
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Michele H, Thank you so much for your review of Hotel Indigo Baltimore. I appreciate your feedback regarding our team members. We love dogs and kids! We go out of our way to make sure they're happy, because that means you're happy! Thanks again for staying with us. We do appreciate it. Jason

Arllington, TX
Reviewed 1 September 2015

I stayed at this hotel while in town attending two Baltimore Orioles baseball games. The location was great. I walked a few blocks to the light rail station and just three stations south was the ballpark station. There is a public parking garage across the street from the hotel. Cost is $11.00 a day (no in/out). The doorman (sorry I...

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Helpful?
2Thank HeritageMakers
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

HeritageMakers, Thank you for taking time to write a review about the Hotel Indigo Baltimore on TripAdvisor.com. I am so glad you enjoyed your stay and that the team did an outstanding job assisting with directions and local information. I am sorry there was initially a concern; it sounds like the team addressed and resolved that issue immediately, for which...

Greensboro,NC
Reviewed 30 August 2015

This is a very nice boutique style hotel in the Holiday Inn family. Nice lobby with a modern new feel. The room I had was a two floor suite with an upstairs bedroom and downstairs living room. The only issue is there is no bathroom on the second floor so you have a walk if you get up in the...

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2Thank PeterFNYNC
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

bubbafb, Thank you so much for your review. I am glad you enjoyed the hotel but I am very sorry you had a problem with the hot water. I'll be certain to follow up with our maintenance team to see what problem may have existed. I am sincerely sorry. You were in one of our five specialty suites, a bi-level...

Reviewed 28 August 2015 via mobile

The hotel is very nice. Newly renovated and clean. The staff is very friendly and accommodating. When checking in they had treats and water for my dog to celebrate National Dog Day. It is a short walk to Harbor. Parking is across the street and a little inconvenient (we checked in past 11pm and the lot was full so my...

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Helpful?
2Thank Tanya B
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Tanya B, Thank you for your review of Hotel Indigo Baltimore Downtown. I am glad you enjoyed the hotel. I am sorry the parking garage was full. We have a certain number of spaces reserved at the municipal garage across the street, but we've never run out of spaces before. I'll have to inquire to find out more details. I...

Reviewed 28 August 2015

At $99 a night, Hotel Indigo is a good deal. Newly renovated rooms, clean common areas and positive staff made for a pleasant experience. Parking is across the street and their is no valet parking, Getting our bags into the hotel was something of a chore. The fitness center is brand new and smells that way; the rubber aroma of...

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Helpful?
2Thank Jefferson B
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Jefferson B, Thank you for your recent stay at Hotel Indigo Baltimore. I am glad you enjoyed the hotel. I am sorry you have trouble getting your luggage into the hotel. We do have a doorman who should be available 24-hours a day to assist with luggage. There is also a ramp on the side of the hotel so guests...

washington dc
Reviewed 28 August 2015

The area of this hotel is not good. I walked very quickly from the convenient parking lot across the street. The front desk girl was nice and let me know she had been working without a break, without any food for a long time, and she was exhausted. Room service is fast, closes early, and food is just average. Room...

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Helpful?
1Thank reachteresa
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

reachteresa, Thank you for your sincere review of Hotel Indigo Baltimore. I am sorry you felt the hotel was in a bad location. We're in the most historic district of Baltimore City, adjacent to the first Catholic Cathedral in the United States, across the street from the Enoch Pratt Free Library, the first free library system in the United States,...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Indigo Baltimore - Mt Vernon is located in the heart of the city, our uniquely designed hotel is one of a kind; and we want your experience to be as personalized as possible. Hotel Indigo offers all the amenities you have come to expect in an upscale, independent, boutique hotel. From our complimentary wireless internet to the full service restaurant and service that is second to none. Let us help you make our visit more enjoyable, helping you to get to know our neighborhood, we will recommend some fantastic independent restaurants and help you find your way, like a native. Walking down the cobblestone sidewalks, skirted by rows of elegant brownstones, ornamental wrought-iron gates and manicured greenery, it's impossible not to be enamored by the timelessness and quirkiness of Mt. Vernon. Between the architecture, marble and monuments, you might think you've been transported to turn-of-the-century Europe. But behind the conventional facade, a lively eccentricity radiates from nearby Johns Hopkins, and it's anything but old fashioned. In face, this neighborhood has always been a forward-thinking place, defined early on by a dynamic network of social clubs. We're talking about the city's movers and shakers - the bankers, presidents, preservationists - and they gathered often in the name of culture, cocktails and creativity. You could say it all began with George Peabody's institute, which ignited the cultural movement of the 19th-century Baltimore. Housing over 300,000 volumes, it's easy to see how the "Cathedral of Books" was the catalyst for dozens of cultural clubs that soon shaped the community. Modern scholars stood on the checkerboard marble floor in awe, staring up at the six stories of hardback knowledge wrapped in intricate ironwork. Often times, club members were so inspired by the Peabody's string aesthetic they hired many of the same craftsmen to design their own breathtaking gathering places just steps away from the institute. Here, at the center of Mt. Vernon's social scene, you can see a lady reaching for her delicate perfume bottle, about to play hostess to Baltimore's elite. Mingling downstairs, a gentleman raises his glass, welcoming his distinguished guests. The opulent drawing rooms of these stately homes were a nice fit for the club craze sweeping through Mt. Vernon. Whether you were interested in German lore, literature or laying bricks, there was a club for it. At one point The New York Times declared, "Baltimore has club fever!" From five-course holiday feasts to festive performances by the Vagabond Players theater group, the great windows of the many clubs offered glimpses for passersby, as they still do. One group enjoyed attention way more than the others. Easily the most colorful of the bunch, The Charcoal Club, was founded with an independent streak on the fringe of conservative culture by artists who were fond of drawing from live models, as they did in Paris. This club particularly enjoyed practical jokes, poker nights and feisty battles with the Baltimore Museum of Art. They went so far as to invent an artist, I.L. Glutz, who like today's Banksy, was never seen, but whose paintings were discovered mysteriously several times a year, usually in alleys or attics around town. So, a slightly twisted love of art brought them together, and their individuality set them apart. It's with today's generation of social renegades that the essence and energy of Mt. Vernon's club culture lives on. Even though time seems to stand still in the unmovable bricks and cobblestones, these streets were paved with the intention of leading the way for those who live by their own rules. They are the new class of creatives, undeterred by those monumental shoes to fill and determined to do things their way. ... more   less 

Additional Information about Hotel Indigo Baltimore Downtown

Address: 24 W Franklin St, Baltimore, MD 21201-5006 (Formerly Mount Vernon Hotel)
Region: United States > Maryland > Baltimore > Downtown
Price Range: $182 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Baltimore Downtown 4*
Number of rooms: 162
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Also Known As:
Hotel Mount Vernon
Mount Vernon Baltimore
Hotel Style:
#2 Family Hotel in Baltimore
#3 Luxury Hotel in Baltimore
#5 Best Value Hotel in Baltimore
#9 Romantic Hotel in Baltimore
#12 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Baltimore Downtown staff and other travellers.
22 questions
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Questions? Get answers from Hotel Indigo Baltimore Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room”
ZellM_12, 10 Apr 2017 | Read review
“Room 525 is quiet and off the street.”
emmajr23, 3 Apr 2017 | Read review
“The rooms with an even number are the larger ones and cost the same.”
AmirHY, 26 Mar 2017 | Read review
“Corner rooms are spacious and airy.”
marnettas2014, 24 Mar 2017 | Read review
“Lobby level rooms may be noisy when windy due to trees. See above.”
RPD518, 2 Mar 2017 | Read review
5 of 5