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Biltmore Suites Hotel

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115 Reviews from our TripAdvisor Community

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Showing 102: English reviews
San Antontio
Reviewed 10 October 2016

We almost walked out upon our arrival. I am certain that an employee was smoking in the back room and since we had to hunt down an employee each time we needed something, it was hard to ever gauge the friendliness of the staff. This is a VERY OLD and MUSTY place. If this place wasn't clean, we would have...

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1Thank FunintheSun09
Richardson, Texas
Reviewed 14 July 2016 via mobile

This an old hotel that has had some renovations, but appeared to be DIY, i.e. new linoleum in the bathroom but the door stuck in multiple places due to uneven floor. Other patrons were rude (arriving drunk in the middle of the night, allowing an early morning alarm to ring without stopping) but staff attempted to contain the situations.

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1Thank DEpping
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for taking the time to provide comments on our hotel. We are constantly trying to improve our hotel and take comments from our guests to help us improve our hotel.

Goodview, Virginia
Reviewed 7 July 2016

The building is old but is very clean and lots of new paint. The mattress were the best to sleep on. I've worked over 5 years in hotel maintenance, and I would stay here again. 12 foot ceiling, A/C or you can open the window. the parking garage is a block away, but is free when staying. The room does...

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2Thank gcassady
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you very much for your positive and kind remarks about our hotel. We have been adding amenities to our rooms such as irons and hair-dryers in each room and will continue to do so based on suggestions by guests. We hope you will be staying with us soon and look forward to seeing you again.

South River, New Jersey
Reviewed 30 May 2016

Last week, I chose to stay at this hotel because it was located in the historical district of Baltimore. I was attending a convention and it was within walking distance. So instead of staying closer to the convention center and avoiding the higher cost, the Biltmore seemed a logical choice. There was no parking in front of the hotel. Cars...

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1Thank windsgroup
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

We appreciate your time and your comments on our hotel. As our hotel is well over 100 years old, we have tried to leave it as it was originally built. We apologize for the smoking in the building by other guests. As you mentioned, we are a non-smoking hotel but some guests do not adhere to our restrictions. While parking...

Anchorage, Alaska
Reviewed 3 May 2016 via mobile

I should have paid more attention to the reviews. This place has a lot of potential and a very friendly staff. Historic building but the hotel is not well maintained, and could really use some updating in terms of the flooring, walls, etc. It could be a charming hotel but in its current state it just feels old. Also, not...

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Thank Rachel L
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for offering your comments and suggestions for improving our hotel. We have done some fresh painting of the rooms and hallways to improve the overall appearance of our hotel and we will continue to strive to improve our hotel.

MA
Reviewed 26 April 2016

I was very excited to stay here. I did not heed an earlier review of the place, which said essentially -- stay away. I should have. Why the owners don't treasure this property and take care of the GEM that it is, is beyond me. The location is perfect. You're in the heart of the Mt Vernon neighborhood, walking distance...

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Thank KnitsbyConnie
New York City, New York
Reviewed 3 April 2016

Very large rooms furnished in a shabby chic antique sort of fashion. The public area carpets are worn and a bit grimy. Sparse outlets for recharging electronics. Extension cords running along the floors and walls everywhere. A strong smell of cleaning products knocks you over. My room faced West Madison Street and was a bit noisy with car traffic. My...

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Thank MrGeoffreys
Cambridge, Maryland
Reviewed 3 April 2016

Yes, the building is old and worn. It reminded my of my college apartment (although here the plumbing worked very well - my apartment was another story). The shower was nice and hot and the beds were comfortable. Yes, the painting and plastering is not perfect, the floor creaks and the walls were thin (or the person across the hall...

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1Thank Chris D
New York City, New York
Reviewed 24 January 2016

This is a charming old hotel, and very inexpensive -- anyone who was looking for an elevator or special amenities wasn't paying attention. I agree the bathroom toiletries weren't great -- I think the rooms should have good quality soap, but the hotel could keep other high-quality things at the front desk for anyone who requests them. The price is...

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Thank juliej584
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for your time and comments about our hotel. We do try to provide good quality amenities but we will review our current selections and adjust accordingly. We do believe that our hotel offers the best value for a hotel in the Mount Vernon district and Downtown Baltimore.

Harrisburg, Pennsylvania
Reviewed 10 January 2016

"Location, location, location" it's said. The Biltmore Suites had prime location for activities for a New Year's Day in Baltimore. Hoping a presumed old-world charm, its location in upscale Mt Vernon, and low price would trump some negative reviews, we booked it. Regrettably for hotels, more than location is important. The Biltmore's "charm" isn't old-world; it's ancient-world. Forget elevators; access...

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Thank LarryArmold
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

We apologize for the issue you experienced at our hotel. We will look into why the heating unit was generating the smell you noticed. While we do have Suites with a King and Queen bed, you had reserved a Room with Two Queen beds, which is why we gave you a Room with Two Queen beds. The phones in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge

Additional Information about Biltmore Suites Hotel

Address: 205 W. Madison St., Baltimore, MD 21201
Region: United States > Maryland > Baltimore > Mount Vernon
Price Range: $89 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Biltmore Suites Hotel 2*
Number of rooms: 26
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Also Known As:
Biltmore Hotel Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Biltmore Suites Hotel staff and other travellers.
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Mechanicsburg, Pennsylvania
6 months ago

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Questions? Get answers from Biltmore Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't walk from the hotel to the convention center. The area is deeply depressed and gangs and homeless people hang out on the street.”
 of 5 bubbles windsgroup, 30 May 2016 | Read review
“If you must stay, ask for a room with hallway ventilation.”
 of 5 bubbles LarryArmold, 10 Jan 2016 | Read review
“View of the cathedral!”
 of 5 bubbles merryannem, 27 Aug 2015 | Read review
“Enormous suites on west side of main stair.”
 of 5 bubbles tomc850, 8 May 2015 | Read review
“Ask for a room on the 'exterior' perimeter - one that does not overlook the courtyard.”
 of 5 bubbles squideast, 16 Nov 2014 | Read review
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