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Doubletree Inn at The Colonnade

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928 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Inn at The Colonnade
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Showing 918: English reviews
Baltimore, Maryland
Reviewed 30 June 2015

I come to the Colonnade for my MCAT Kaplan course, and Hakeema (at the front desk) is always there to greet me with a smile and a conversation when I go to get my parking validated. Wonderful service by the staff every time.

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Helpful?
Thank Lauren R
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

So glad you enjoyed your stay. I am equally glad to hear that Hakeema took such good care of you. Thanks for your feedback and business. Steve

Brentwood, Tennessee
Reviewed 30 June 2015

My experience was bad in every respect. It started upon check in for my 2 night stay when the person behind the desk insisted my reservation was one night only. I quickly whipped out my iPhone and pulled up Hilton.com and showed the desk attendant it was indeed a 2 night stay. She continued to argue with me and told...

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Helpful?
1Thank jcabbage
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Dear jcabbage, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Birmingham, Alabama
Reviewed 29 June 2015

Randolph (front desk manager) was a perfect gentleman, very professional, and couldn't have been more accommodating. Chandria (front desk) was also very professional and made sure I had plenty of bottled water. She also introduced me to Doubletree's delicious chocolate chip cookies! Chelton delivered breakfast to my room and saw to it that everything was set up perfectly before leaving....

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Helpful?
1Thank Elizabeth C
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Thanks for taking the time to share your great experience online. I am so happy Randolph, Chandria and Cheldon showed you the hospitality that the Colonnade is known for. We look forward to seeing you soon. Steve

Laurel, Maryland
Reviewed 26 June 2015

I have no complaints to make about my stay here, and no suggestions on any improvements this hotel needs. Comfortable rooms, staff that is helpful and pleasant and a manager that seems to be present at all hours of the day. While it doesn't have the location of the Inner Harbor, this is a much nicer hotel than the 4...

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Helpful?
Thank John G
Lebanon, United States
Reviewed 23 June 2015

The hotel was very accommodating and the staff was very nice. It close to the Inner Harbor and across the street from Johns Hopkins University, making it a very convenient location. The suite was spacious and the clean. I would recommend this hotel.

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Helpful?
1Thank Robert B
san bernardino, United States
Reviewed 22 June 2015

I was impressed by the staff and overall quality of the hotel. I will stay there again. It was very well located to where I needed to be, I was not sure where I was going however; as I thought I was running late my car was retreived and I was given explicit directions which unknown to me I was...

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Thank Carla B
New York City, New York
Reviewed 16 June 2015

It's been a while since I've visited here, but it still has a nice, comfy feel to it. The staff was pleasant and courteous as always, and the check-in cookie is a nice comfort piece to help wind down after a long day of travel.

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Thank stevec_ny
West Chester
Reviewed 15 June 2015

We stayed here while my husband had surgery at Union Memorial. Certainly is convenience location for the hospital for Johns Hopkins University and the Baltimore Museum of Art. Although they could not find our reservation, the staff could not have been nicer, even asking the next day how the surgery had gone. We were not sure how long we would...

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Thank Daniel M
Boston, Massachusetts
Reviewed 10 June 2015

I recently stayed at this hotel for my cousins wedding. The ceremony & reception also took place at this hotel. Upon checking in, I was told that the room had been paid for (not by myself) and went to my room. There was nothing special about the room, typical DoubleTree. The venue was a strange choice for a wedding --...

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Thank Rachel S
Sarasota, Florida
Reviewed 8 June 2015

If you are searching for a hotel with perfect access to John Hopkins University, student environment, green belt Baltimore, & decent distance to downtown, search no further. This is a hotel with distinction. Our hotel facilities were up to par and fine. The exceptions are the staff, in particular Randolph Johnson, who was not just present 24/7, but on 24/7....

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Helpful?
Thank aml4ta

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Richly appointed in European style, our guest accommodations positively envelop you in luxury and comfort. All 125 guest rooms and suites feature Biedermeier-inspired furnishings, two phones with data port, hairdryer, coffee maker, ironing equipment, and On-Command Video with first run pay-per-view movies. ADA compliant rooms available. ... more   less 

Additional Information about Doubletree Inn at The Colonnade

Address: 4 West University Parkway, Baltimore, MD 21218
Region: United States > Maryland > Baltimore
Price Range: $160 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Inn at The Colonnade 3.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Doubletree Inn At The Colonnade Hotel Baltimore
Doubletree At The Colonnade
Doubletree Hotel Baltimore
Hotel Style:
#23 Family Hotel in Baltimore
#29 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Inn at The Colonnade staff and other travellers.
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Questions? Get answers from Doubletree Inn at The Colonnade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all well appointed. There is in fact a $20 per day parking fee in the onsite garage. Unlimited entry and exit.”
 of 5 bubbles kgjrock, 6 Dec 2016 | Read review
“I stayed in a suit and it had a balcony, wake up and have room service serve us breakfast while we ate on the balcony.”
 of 5 bubbles nelsons648, 3 Oct 2016 | Read review
“If you want a good nights sleep, choose a room at the rear of this hotel.”
  • Tattered sofa bed
 of 5 bubbles FRus2013, 9 Aug 2016 | Read review
“choose a different hotel. too expensive for what you get.”
 of 5 bubbles TravelingTraveler2, 6 Aug 2016 | Read review
“There are 3 Floors. The Floors are long and go in many directions.”
 of 5 bubbles enj0y8, 25 Jul 2016 | Read review
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