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Royal Sonesta Harbor Court Baltimore

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Royal Sonesta Harbor Court Baltimore
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1,336 Reviews from our TripAdvisor Community

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Showing 1,323: English reviews
Harrisburg
Reviewed 5 January 2016

Spend two nights at the hotel, I can only say that the hotel baggage handlers are very friendly and are always willing to help and ask how we were doing everyday. We got to the hotel on Saturday around 3:45 PM we had a show to go to around 6:30 PM. My Girl Friend and I needed to iron some...

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Helpful?
1Thank wiso2010
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for staying with us and for sharing your experience--feedback like this is invaluable to help us identify areas where we can improve. On behalf of my team, I apologize for the myriad issues that compromised your experience during your engagement weekend. I would certainly welcome the opportunity to speak with you personally so that I may gain additional...

Pasadena MD
Reviewed 4 January 2016

A group of nine stayed in a suite and a few other rooms for sleeping on New Year's Eve to watch the fireworks. The suite was exactly as shown in the online pictures (which doesn't always happen) and perfect for what we were looking for. There were two floor to ceiling windows perfect for watching the fireworks over the harbor....

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Helpful?
Thank PasadenaWoman
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for your wonderful comments; indicating that your stay represents the best experience you've ever had in a hotel is high praise, indeed! Our harborview guestrooms, and our suites in particular (all 21 suites face the Inner Harbor) are ideal for viewing the spectacular Charm City fireworks on either Independence Day or New Year's Eve. More importantly, we are...

King of Prussia, Pennsylvania
Reviewed 3 January 2016

Thoroughly enjoyed New Year's Eve at the Royal Sonesta! The room was extremely comfortable, and the staff was very accommodating. We were given expert guidance from Jonathan who anticipated all of our needs. We will definitely return.

Review collected in partnership with Sonesta
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Helpful?
Thank InfamousJ001
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for spending New Year's Eve with us at Royal Sonesta Harbor Court Baltimore--it sure sounds like a memorable holiday! I will share your comments with Jonathan, who is renowned for his expertise about the best places to dine, shop, and visit. In spring 2015, we completed a $10 million property renovation, and we proudly boast new guestrooms, guestroom...

Baltimore, Maryland
Reviewed 2 January 2016 via mobile

Our family dinner at their Explorer's restaurant to usher in the New Year was ruined. Poor service, unprofessional staff and the food was horrible. It took way too long before we got our order, the food was cold and the staff members were not willing to be of help. I'd recommend you check other places first.

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Helpful?
2Thank Mark A
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Mark, I certainly apologize that we provided a subpar experience in Explorer's on New Year's Eve. I will follow up with my restaurant management team--all of whom were on duty on New Year's--to determine what went wrong and ensure that other guests are not impacted. Your review does not state whether or not your family stayed in the hotel for...

Des Moines, Iowa
Reviewed 2 January 2016 via mobile

This hotel is right across the street. For families and singles alike it will suite your needs. In a property I look for a large jacuzzi so at night time or early in the morning (beat the kids) I can relax. Every time I walked in and out of the hotel I was warmly greeted almost to the point where...

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Thank KyleTravelsFar
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for staying with us during the holiday week; I really appreciate the extensive details of your experience provided in your review, because there is plenty to share with my team to help improve our service. Our harborview rooms are well-appointed, with each featuring a floor-to-ceiling bay window that offers panoramic views of both the Charm City skyline as...

Baltimore, Maryland
Reviewed 31 December 2015

The hotel is beautiful. Jonathan at the front desk was very attentative and professional. We ask about restaurants near by as we were celebrating our Anniversary. We decided on Sullivan's. The dinner was amazing. Our after dinner drink at the second floor bar was romantic and quiet. When we returned to our room Jonathan had Champaign and Strawberries waiting for...

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Helpful?
Thank CJ M
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for choosing Royal Sonesta Harbor Court Baltimore for your anniversary celebration! I have already sent a copy of your review to Jonathan, as I want him to see his his personalized service made the day for our guests once again. I am glad to read that Jonathan not only gave a great nearby restaurant suggestion, but also created...

New York City, New York
Reviewed 23 December 2015

This was a place that looks nicer than it is but is a good value for the money. Located in the heart of the inner harbor. The staff at the hotel are exceptional. Things look first class but when you really take the time to look, just a notch below. I would stay again given the value and the location.

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1Thank Neal C
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Neal, I am pleased to read that you found Royal Sonesta Harbor Court Baltimore to be a good value for your money. Around the holidays, and through most of the first quarter 2016, overall demand in the market is lower than in the peak spring through fall seasons, and therefore we offer lower rates and enticing packages. I am also...

Washington DC, District of Columbia
Reviewed 22 December 2015

Spent a weekend at Sonesta and enjoyed our stay. Hotel was charming and impeccaly clean. Pool and exercise facilities were awesome. Inner Harbor, Federal Hill, and Convention Center attractions and restaurants were easily walkable

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Thank ObeyTheBeagle
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for spending the weekend with us recently, and for sharing your experience with fellow travelers. Our location is indeed ideal, and while many focus on the dozens of restaurants, shops, and attractions right across the street at the Inner Harbor, Federal Hill is a great neighborhood within easy walking distance that should not be missed! We appreciate your...

Morgantown, West Virginia
Reviewed 21 December 2015 via mobile

Upon check-in and initial look at our room, all was well. When we returned from the event, things took a drastic turn. We asked for delivery menus, which we received. I couldn't locate the vending machines so called front desk for location. Upon arriving at vending machines I was absolutely AMAZED neither of them contained a single soda! Went BACK...

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Helpful?
Thank Erin M
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Erin, I certainly apologize for the poor service you received late night this past weekend. We take service standards very seriously, as you can witness by the scores of reviews that highlight our personalized service, but in this instance, we clearly dropped the ball. Our vending machines are located in our 24-hour rooftop Fitness Center, and as such all food...

Chappaqua, New York
Reviewed 21 December 2015

This is a lovely hotel in the inner harbor. For my mid-week stay it was quiet, nice restaurant, easy walk to Aquarium, etc. With all the big hotels in the area, and the Convention Center, it's hardly quaint so you need to do some research to find the good local restaurants and neighborhoods.

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Thank KarlaSR
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Karla, thank you for the kind words about your recent stay with us at Royal Sonesta Harbor Court Baltimore! Many features about our hotel make us a restful, quieter choice for downtown Baltimore lodging despite our amazing location just across the street from all the restaurants, shopping, and museums along the waterfront. I'm particularly glad that you experienced the great...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. ... more   less 

Additional Information about Royal Sonesta Harbor Court Baltimore

Address: 550 Light St, Baltimore, MD 21202-6099
Region: United States > Maryland > Baltimore
Price Range: $233 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore
Hotel Style:
#3 Spa Hotel in Baltimore
#3 Luxury Hotel in Baltimore
#4 Romantic Hotel in Baltimore
#7 Family Hotel in Baltimore
#20 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta Harbor Court Baltimore staff and other travellers.
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North Bergen, New Jersey
6 months ago
North Bergen, New Jersey
Halifax, Canada

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Questions? Get answers from Royal Sonesta Harbor Court Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Their "Suite Deal" Promo is completely worth it!”
 of 5 bubbles TheConfusedHiker, 21 Feb 2017 | Read review
“They did however, take off $250 from our bill but it wasn't enough in my opinion”
 of 5 bubbles menner2016, 15 Feb 2017 | Read review
“Ask for a room with a Harbor view...it's worth it!”
 of 5 bubbles boat-bidder, 13 Feb 2017 | Read review
“Harbour View worth the extra money fo sho!”
 of 5 bubbles TRINIONDSCENE, 9 Feb 2017 | Read review
“Get a harbor view room for the best view.”
 of 5 bubbles Navigator_Magellan, 3 Feb 2017 | Read review
5 of 5