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Holiday Inn Baltimore-Inner Harbor

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Holiday Inn Baltimore-Inner Harbor
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961 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Reviewed 10 October 2015

The hotel itself is clean, and nice, though the West Tower could use a little updating. But what really made my stay wonderful was Davon's greeting at the front desk. He was all smiles, and gave me a great room for my 5 day stay while at a conference. It made Baltimore feel a bit more homey.

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Helpful?
Thank Kayla S
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your awesome review of the Holiday Inn Inner Harbor Baltimore – we are glad that your stay and event with us was a success. We couldn’t agree with you more that the team members like Davon is a true rock star! We hope to host you again in the near future!

Ypsilanti, Michigan
Reviewed 10 October 2015

Couldn't believe it, but what could I do. Would give them zero stars if possible. I booked this room months in advance. Key perks were the indoor pool and a good fitness center. I arrived and was told they had over-booked/over-sold and I'd have to go to the Days Inn. They paid for my first night, but that didn't help....

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1Thank PeggyPW
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with your room reservation due to the hotel being overbooked. Please allow me to apologize on behalf of our entire staff for falling short of your expectations. I want to take the opportunity to thank you for sharing your...

Reviewed 8 October 2015

The hotel is not directly in the Inner Harbor ( hence the name). The lobby and staff were okay. The rooms were less than desirable and we could not get clean towels when requested. Also the door to the cabinet fell off and even as promised twice no one fixed it. Breakfast was relatively expensive although we returned because "Mike"...

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Helpful?
Thank Lisa l
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to share your past experience with us. I deeply apologize for any inconvenience you may have experienced with our room and its amenities. Please be assured that all your comments are duly noted and issues you have mentioned will be looked into. I am also confident that our management will continue to do their...

Monmouth, United Kingdom
Reviewed 8 October 2015

The hotel is a ten minute walk from the Inner Harbour. The staff, from reception to the dining room were not the friendliest experienced on this trip. The bedroom was of a good standard. The breakfast was very poor. The quality of the food on offer on the brekfast buffet was not up to the standard experienced in other Holiday...

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Helpful?
Thank MCBrook
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to review your recent stay with us here in Baltimore – it’s a pleasure to see that you enjoyed the location for the hotel. We appreciate you pointing out some areas we can improve in such as our breakfast and bar atmosphere. We will be using your review to change some aspects of service...

Melbourne
Reviewed 7 October 2015

Staying here right now for a conference. The rooms are very spacious and fairly quiet. The convenience to the convention centre is great. Good bathroom facilities and overall a clean room and hotel. Updated facilites in the room and tasteful decour. The breakfast buffet is ok with a wide choice of options. The conference facilities here are very good. The...

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Thank fluffybinks
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for writing such a great review about us here at the Holiday Inn Inner Harbor Baltimore We hope to host you again soon.

Saskatchewan
Reviewed 6 October 2015

This hotel was perfectly situated between Camden Yards and the harbour. We walked back and forth to the ball games and walked to the harbour and back once. After that, we took a taxi, but it is doable. Our weather was less than perfect, so we opted for a taxi. The area around the hotel seems fine. Not really any...

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Helpful?
Thank Saskgal64
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for writing such a great review about us here at the Holiday Inn Inner Harbor Baltimore We hope to host you again soon.

Laurel, MD USA
Reviewed 2 October 2015

I attended a meeting last weekend at the hotel. The 12th floor facilities were excellent. The staff was especially friendly and provided excellent support for meeting setups and meals. Thanks to Banquets staff - Mario, Richard Hutson, Ronnie, Caesar, Mitch, Jamar - and Kitchen Staff - John Jamson, Audrey Fatherly, Michael Watt

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Thank Eileen M
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your awesome review of the Holiday Inn Inner Harbor Baltimore – we are glad that your stay and event with us was a success. We couldn’t agree with you more that the team members like Mario, Richard, Ronnie, Caesar, Mitch, Jamar ,John, Audrey and Michael are true rock stars! We hope to host you again in the...

Luck, Wisconsin
Reviewed 1 October 2015

I stayed here while attending Expo East. When I arrived the gentleman at the front desk listened to my needs and provided me with my requests! East tower rooms were nice size. They could use some updating, but rooms were clean, linen was standard and bed was comfortable. I requested some extra items for my room from housekeeping and the...

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Thank Pullticket
IHGCare, Guest Relations Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Dear Pullticket, Thank you for taking the time to write a review about your stay with us. We are very pleased to know that we have exceeded your expectations regarding our customer service. However, we would also like to apologize for the issues you had with our rooms. We give the utmost importance to our guest comments as they help...

Milwaukee, Wi
Reviewed 1 October 2015

We had a weekend conference at this location and the staff could not have been better. Big thanks to Mario, Richard, Ronnie, Caesar, Mitch, Jamar and in the kitchen : John, Audrey and Michael. Rooms were well appointed, large in size and comfortable. Location is good at the Pratt St stop on Light Rail and just a block from Convention...

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Thank rgnivala
Richard M, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your awesome review of the Holiday Inn Inner Harbor Baltimore – we are glad that your stay and event with us was a success. We couldn’t agree with you more that the team members like Mario, Richard, Ronnie, Caesar, Mitch, Jamar ,John, Audrey and Michael are true rock stars! We hope to host you again in the...

Clinton, Maryland
Reviewed 29 September 2015

This hotel was clean and affordable. Not a lot of parking spaces and it was $25 for overnight and they don't validate. The complimentary breakfast was good. The staff was friendly as. Will definitely be staying here again.

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Thank crystrh1
IHGCare, Guest Relations Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Dear crystrh1, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be clean and our breakfast options to be good. However, we regret the issues you had with our parking. We give the utmost importance to our guest comments as they help us...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more   less 

Additional Information about Holiday Inn Baltimore-Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201-2507
Region: United States > Maryland > Baltimore > Inner Harbor
Price Range: $154 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Orbitz, HotelsforEveryone, Travelocity, Hotels.com, TripOnline SA and getaroom.com so you can book your Holiday Inn Baltimore-Inner Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn
Hotel Style:
#28 Business Hotel in Baltimore
#28 Romantic Hotel in Baltimore
#35 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Baltimore-Inner Harbor staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Baltimore-Inner Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hyatt or Rennaisance”
beachl0ver92253, 19 Apr 2017 | Read review
“Larger suites are right next to the elevator shaft. Light sleepers should avoid this. Activity after an Orioles game can get a little loud.”
FrankQ448, 11 Apr 2017 | Read review
“Ask for a room away from the renovation.”
Z7974VWsarar, 31 Mar 2017 | Read review
“Pick a high floor for less noise”
johnmeier1, 30 Mar 2017 | Read review
“Best views and very clean rooms, I always stay in this hotel when ever I visit Baltimore for my business.”
582sudhakary, 21 Mar 2017 | Read review
5 of 5