Iris Garden Inn (C̶$̶1̶4̶1̶) C$115 - UPDATED 2022 Prices, Reviews & Photos (Savannah, GA) - Hotel

About

3.5

Very good

326 reviews

#75 of 128 in Savannah

Location

Cleanliness

Service

Value

Brand new hotel in savannah Ga . If you are looking for a Savannah hotel just three miles from the historic district, our Iris garden Inn Savannah/Garden City hotel is just the place. We offer comfortable, affordable accommodations whether you are with us just one night, or are planning to stay and enjoy the area. we offer complimentary shuttle to downtown and Airport.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Free breakfast

Pets Allowed ( Dog / Pet Friendly )

Free shuttle or taxi services

Business Centre with Internet Access

Parking

Wifi

Pool / beach towels

Outdoor pool

Breakfast buffet

Vending machine

Airport transportation

Shuttle bus service

Baggage storage

Convenience store

Non-smoking hotel

Outdoor furniture

Shared lounge / TV area

24-hour front desk

Laundry service

Room features

Air conditioning

Housekeeping

Wake-up service / alarm clock

Microwave

Refrigerator

Flatscreen TV

Room types

Non-smoking rooms

Family rooms

Good to know

HOTEL CLASS

Languages Spoken

English, Russian

Location

Full view

Contact

347 Main St, Savannah, GA 31408-2208

Getting there

Savannah-Hilton Head Airport6 kmSee all flights

Hilton Head Airport45 kmSee all flights

Rental CarsSee all Savannah car hire

See all nearby hotels

Nearby restaurants

Hop Xing Chinese Restaurant

18 reviews

9 minChinese

See all nearby restaurants

326Reviews3Q+A39Room tips

Reviews

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Teryn_LLGT wrote a review Apr. 2022

United States176 contributions34 helpful votes

Nice stay for budget

This was a nice hotel for a budget. I stayed here with my 3 young cousins for a weekend trip to Savannah. I enjoyed the complementary breakfast and free shuttle to and from downtown Savannah. That was really helpful! The hotel was nice and clean. The towels were not the softest or big so that was my only true complaint. The staff was super nice and helpful!

Date of stay: April 2022Trip type: Travelled

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Response from Guest Relations Manager, Other at Iris Garden Inn

Responded 2 weeks ago

Hi Teryn, Thank you so much for your kind comments and review regarding your most recent stay with us. We are so happy to learn that you enjoyed our staff's hospitality, and breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We look forward to seeing you and your cousin again!

Jan C wrote a review Apr. 2022

2 contributions

+1

Not what is advertised!

Front desk substandard. We waited 10 minutes while she was on the phone allegedly with the police dept. At check-in, we were informed that there was an extra $15 charge for our prepaid room! We asked about the free shuttle and were told that it only runs on Friday and Saturday! One of the reasons we chose this property was because of the shuttle. The property is advertised as a “luxury” hotel. It is closer to a Motel 6. Our room is small and cramped. The comforter is ragged and torn in several places! The walls are scarred. The bathroom is small and the tub is dirty. The freezer needs defrosting. On the positive side, the AC system works well.

Date of stay: April 2022

Cleanliness

Sleep Quality

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Response from Guest Relations Manager, Other at Iris Garden Inn

Responded 2 weeks ago

Hi Dittoofred, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of our high standards. Rest assured that your comments about the amenities that need attention as we work towards updating and improving have been shared to foster improvements. For this reason, we hope to have the opportunity to deliver you a pleasant experience on a return visit.

Mia wrote a review Dec. 2021

12 contributions7 helpful votes

Very important alert stay away from this place

Stay away, welcome to the most disgusting 🤮 motel in the world if you want to sleep with cockroaches 🪳 🪳 this is the perfect place, is better to sleep in the car, none of this photos represent the hotel as soon as you walk in the door you will see it, they never cleaning anything

Date of stay: December 2021Trip type: Travelled

Room Tip: No safe parking, very dangerous elevator

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Response from Guest Relations Manager, Other at Iris Garden Inn

Responded Dec. 21, 2021

Midalys N, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. We also do engage in deep cleaning processes right now as guest satisfaction is our top priority. We truly value our customers and are always eager to make their stay comfortable for them. Hope to have another opportunity to provide you with a superior stay!

Alisa K wrote a review Nov. 2021

1 contribution1 helpful vote

False advertising for sure

This hotel puts motels to shame. It's definitely a 1 or two stars at best .... Do not book it or stay there. It's a joke. The room is tiny and dirty. Linens looked gray instead of white. It was definitely a mess....

Date of stay: November 2021Trip type: Travelled

1 Helpful vote

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Response from Guest Relations Manager, Other at Iris Garden Inn

Responded Nov. 30, 2021

Hi194alisak, We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and we apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. We will make sure to address the linens and cleanliness issues you noted, and we hope you will allow us another opportunity to impress you should you return to the area.

Cassandra F wrote a review Nov. 2021

7 contributions

HORRIBLE STAY AWAY

My review was deleted/hid. Do not stay at a hotel where they do not want you to see real reviews. My review is for yesterday and today. They are refusing to give us our money back to us and to booking.com and told us that they do not care. My husband and I showed up yesterday for our honeymoon and instantly was met with a strong moldy odor. We checked in and our room was wide open and window wouldn’t close and an even stronger odor that caused my chest and throat to hurt. We walked down and complained and the front desk girl yelled at the maintenance worker who apparently did work and thought that room was ready and clearly it was not. We were very disappointed and requested a refund. We booked through booking and we knew this hotel did not pull our funds but through booking they need an agreement to refund our money. They are refusing to give our money back. They are keeping our money and making themselves feel like they handled it by offering another room despite the entire building smelling like mold and now I have a severe sore throat and chest congestion. We were offered another room that still smelt like mold and stinks. DO NOT USE THIS HOTEL.…

Date of stay: November 2021Trip type: Travelled

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Response from Guest Relations Manager, Other at Iris Garden Inn

Responded Nov. 28, 2021

99cassandraf, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very sorry for the cleanliness issues that occurred during your time at our hotel. We do strive to present a super clean property and were reviewing your comments with our housekeeping team to make sure all needed improvements are made. Please accept my sincere apology for any frustration this may have caused you. We hope that you will give us another opportunity to exceed your expectations should your travels bring you back to our area.

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