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Savannah Garden Inn

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Savannah Garden Inn
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15 Reviews from our TripAdvisor Community

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Showing 13: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Do not stay here unless you want bed bugs or convenient way to buy crack. This place is not safe. I would have felt safer sleeping in my car with the doors unlocked and windows rolled down. Cockroaches are a nice touch. We stayed here for seven minutes before fleeing without a refund. Staff was useless. Really sad we couldn't... More 

Helpful?
2 Thank brian l
MasterkeyHotels, Marketing Agency at Savannah Garden Inn, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconveniences that you experienced during your recent stay with us. The health and safety of our guests is very important to us and we strive to provide 100% satisfaction to our guests. I completely understand how discovering a roach or any other bed bug for that matter would be very... More 

2 reviews
Reviewed 25 October 2016

I was in Savannah over this past weekend and had a great time. My stay here at the Garden was very pleasant and enjoyed every bit of it. Staff was very friendly and helpful and the rooms were nice and spacious. I will stay here again when I am in Savannah again. Thank you Garden Inn for accommodating us. See... More 

Helpful?
Thank Jiten M
MasterkeyHotels, Marketing Agency at Savannah Garden Inn, responded to this review

Dear Valued Guest, Thank you for the delightful review of our property. We are happy that you found your room clean and spacious. We do strive to ensure all of our guests needs are met providing superior customer service. We will certainly share your feedback with our entire team for further encouragement. We would love to serve you again soon.... More 

Athens, Georgia
1 review
Reviewed 25 September 2016

We stayed there because they advertised the lowest prices in town and now I know why? You get what you pay for. We stayed there for a few days at the end of July. Next vacation, we will be sure to save our money to put toward better accomodations.

Helpful?
Thank zivahh221
MasterkeyHotels, Guest Relations Manager at Savannah Garden Inn, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations. Our goal is to provide every guest with an excellent experience. Your comments show we fell short in achieving that goal. We appreciate your candid feedback and we hope you will give us a chance to change your opinion... More 

Raleigh, North Carolina
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 September 2016 via mobile

We arrived at 7:15pm and had to wait to enter our room as they were cleaning it. Struck us as odd, but at least it was cleaned. The exterior looks worn but our room had been renovated and was comfortable for the most part. The area was less than ideal. We had a two night stay. There were questionable folks... More 

Helpful?
Thank marisol82m
MasterkeyHotels, Marketing Agency at Savannah Garden Inn, responded to this review

Dear Valued Guest, Thank you for sharing your experience to review our property. We are happy to hear that you found our hotel affordable. We are very pleased to hear that you found the room clean and comfortable. We ensure to fulfill the guests needs by providing superior customer service. We would be delighted to serve you again soon. Regards,... More 

Rockville, Maryland
Level Contributor
3 reviews
Reviewed 5 September 2016

I booked this hotel on Hotels.com for 3 nights. After arriving, I noted that it was not in a great area, actually downright sketchy area. They check you in without showing you your room, but have a sign saying "No Refunds" after you check in. Immediately upon getting to my room, I booked another hotel. I stayed the first night... More 

Helpful?
Thank MicheleW09057386
MasterkeyHotels, Marketing Agency at Savannah Garden Inn, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconvenience you experience about your recent stay with us. We assure you that this is not the usual standard of our service to our guests. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay... More 

1 review
Reviewed 11 August 2016

At Savannah Garden Hotel, the staff is courteous, hospitable, and attentive. Support services (i.e., housekeeping personnel, etc.) are efficient and helpful. The condition of the rooms is exemplary in relation to the price. This includes a number of benefits such as new carpet, satisfactory-conditioned furniture, and the marble and light fixtures are appealing. In terms of location, the hotel is... More 

Helpful?
Thank Patrick W
MasterkeyHotels, Guest Relations Manager at Savannah Garden Inn, responded to this review

Dear Valued Guest: Wow, what a marvelous review. Your positive words about our hotel and service are highly appreciated. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service are standard in our hotel. All the best, and we hope to see you again soon! Best Regards, The... More 

New Haven, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2016 via mobile

Booked the night before on hotels.com as a last minute trip for the 4th of July , Pillows & towels were ridiculously small. Looked like they purchased throw pillows for a couch and placed a regular pillow case over it. Didn't intend on staying just a room to change after the beach which was 30 minutes away unfortunately, Hotels.com gave... More 

Helpful?
1 Thank armani B
MasterkeyHotels, Guest Relations Manager at Savannah Garden Inn, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and will use it to aid in the hotel's improvements, which will provide a better experience for our guests. We hope you will give us a chance to change your opinion... More 

Memphis, Tennessee
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 June 2016

I booked this motel on hotels.com for a last minute trip to Tybee Island/Savannah. We didn't want to pay 150+ per night for a room so I chose here...total of $211 for two nights. There were pictures of the room but not of the hotel. If I had seen the outside prior to booking I would've never booked a blue... More 

Helpful?
Thank NIKKIRICH
MasterkeyHotels, Marketing Agency at Savannah Garden Inn, responded to this review

Dear Valued Guest, Thank you for giving your precious time to review our property. We sincerely apologize for the inconvenience that occurred during your recent stay in our hotel. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. In addition, we are re-evaluating our inspection processes to ensure these type of... More 

USA
Level Contributor
149 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 12 June 2016

If it were not for poor service, we would have had no service at all. When we advised the manager that our toilet was broken so that the next "guest" does not experience this humiliation, the rude manager, tried to charge us as though we did something wrong. Its a toilet for GOD sake.

Helpful?
Thank DRuben1330
MasterkeyHotels, Marketing Agency at Savannah Garden Inn, responded to this review

Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We are sorry for the inconvenience you experienced during your stay with us. I have shared your feedback with our management team to make sure this situation won’t occur again in future. We apologize for the inconvenience and we hope to have another chance to... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 June 2016 via mobile

If you like sleeping with roaches, you'll find them here! We saw at least 10-13 tiny roaches around the wooden furniture. Other than that, the room was very basic, but ok. The toilet wasn't mounted properly, so everytime you sat down, it felt like everything would break. Wouldn't suggest it for single women, the neighbourhood is a little scary.

Helpful?
1 Thank Nadia R
MasterkeyHotels, Marketing Agency at Savannah Garden Inn, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconveniences that you experienced during your recent stay with us. The health and safety of our guests is very important to us and we strive to provide 100% satisfaction to our guests. I completely understand how discovering a roach would be very disgusting. We do make every effort to try... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
Room types
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Savannah Garden Inn

Address: 3822 Ogeechee Rd, Savannah, GA 31405-1312
Region: United States > Georgia > Georgia Coast > Savannah
Price Range: $75 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Savannah Garden Inn 2*
Number of rooms: 88
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Questions & Answers

Questions? Get answers from Savannah Garden Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor”
 of 5 bubbles 98jitenm, 25 Oct 2016 | Read review
“I requested a clean and updated room.”
 of 5 bubbles NIKKIRICH, 20 Jun 2016 | Read review
“Find another hotel”
 of 5 bubbles DRuben1330, 12 Jun 2016 | Read review
“Stay away from this hotel”
 of 5 bubbles KaleenaLS, 13 Mar 2016 | Read review
4 of 4
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