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Comfort Suites Gateway

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#61 of 113 Hotels in Savannah
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Comfort Suites Gateway
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326 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Norfolk, Virginia
Reviewed 2 weeks ago

No complaints. The hotel was as it should be. It's a little on the expensive side though for Savannah. It would be better if they were staffed a little better. Breakfast needed to be restocked once or twice.

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Helpful?
Thank carsan19
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your review. We're delighted that you enjoyed your room and all the amenities. I shared your comments with the management team regarding proper staffing especially during breakfast hours. We hope to have the opportunity to host you again in the future. Best Regards, The Team at Comfort Suites Gateway

Ottawa, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016 via mobile

On our way to The Villages, Florida, we stayed at this hotel. Great location (right off I-95), extremely reasonable price, clean and spacious room, very pleasant staff at reception and great continental breakfast. And yes, happy hour from 5 to 7. It is also located within walking distance of a few restaurants.

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Helpful?
1Thank PBertrand6567
About Hotel's Favourite Review
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for the delightful review for our property. We are very pleased that you found our hotel affordable. We are very happy to hear that you enjoyed our hotel amenities and our continental breakfast. We satisfy guests needs by providing superior customer service. We will share this feedback with our entire team for better service consistently....

Savannah, Georgia
Reviewed 2 weeks ago via mobile

Spacious! Room was clean. Stayed one night, but was planning on checking back in when we realized our power was still out due to the storm. Price gauging was in full effect. Rates skyrocketed! Just remember to book early & for a couple of days during a storm watch. Better safe than sorry. 🤑

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Helpful?
Thank MsGaK69
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your comments. We appreciate the compliments on our rooms - it means a lot to us. We strive to provide a clean and comfortable room along with superior customer service and your comments tell us that we are succeeding. I'm glad to hear you and your family were safe from the storm. Again, thank...

Savannah, Georgia
Reviewed 12 January 2017

We had an extended stay for close to 3 months, while our home was in disrepair due to Hurricane Matthew. The stay was very enjoyable, room was always clean, and the staff was always helpful. The breakfast was great, and the nice lady working the breakfast each morning would help me with my kids with the juice dispenser. The very...

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Helpful?
Thank turmanka5
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Excellent!!! We are overjoyed to hear that you had such a marvelous stay with us! We strive to provide our guests with the highest levels of service and satisfaction, and your comments let us know we are doing an outstanding job. Thank you for your patronage and your feedback, and we hope to see you again soon!...

Nashua, New Hampshire
Reviewed 29 December 2016

While I realize some businesses incur less than exemplary employees, what happened on Wednesday, was not very nice to say the least. Breakfast was supposed to be from 6:00 am to 9:00 am. We came down at 6:45 and there were no lights on in the breakfast room and there were several people waiting for breakfast also. There was NO...

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Helpful?
Thank judiloo1
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Hello Ms. Judy: Thank you for providing feedback regarding your recent stay with us. We are delighted to hear you enjoyed your room, however please accept our sincerest apology for the inconvenience you encountered during breakfast. You'll be happy to know the management team has reprimanded and discontinued the employment of that front desk member. Please give us another opportunity...

New Port Richey, Florida
Reviewed 24 December 2016 via mobile

Ok, I gave a glowing review earlier this year. We've been staying here back and forth between FL and NC for years. It's always been clean, comfortable, and friendly. Again, the bed was very comfortable and the room looked freshly painted. We stayed last night and for once weren't getting up real early this morning. When a place says breakfast...

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Helpful?
Thank 60sVWdude
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: It’s always a delight to welcome you back. We are thrilled to know you enjoyed your room and found the bed comfortable, once again. However, we are sadden to hear your stay was not completely satisfying. Please accept our sincere apology for the breakfast attendant's conduct. This is not the norm for our hotel. Your comments have...

Argenta, Illinois
Reviewed 23 December 2016 via mobile

This is a very nice newer hotel with a good selection for breakfast and a fun pool/whirlpool. The only downside to this is the location. It's a little difficult to get there, but not bad. Would stay here again.

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Helpful?
Thank Kona J
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for the wonderful review. We are delighted to hear found the hotel to be nice and enjoyed some of the amenities offered. Again, thank you and we look forward to serving you again on your next visit. Best Regards, The Team at Comfort Suites Savannah Gateway

Tallahassee, Florida
Reviewed 8 December 2016

Great and inexpensive alternative to staying downtown! I stayed with a group tour, and was pleasantly surprised at the quality of the hotel. My room had two queen beds, a good size TV, and a small couch. There was even a ceiling fan over the couch/seating area (my favorite amenity). Clean rooms, friendly staff, good variety of breakfast items. I'll...

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Helpful?
Thank Linda W
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Hello Linda: Thank you for sharing your “Excellent” review with TripAdvisor. We appreciate your positive feedback regarding your most recent stay here at the Comfort Suites Savannah Gateway. Our highest priority is to provide comfortable and friendly accommodations, and your comments let us know we are doing an exceptional job. Once again, thank you for the "excellent" feedback and we...

Reviewed 6 December 2016

We enjoyed our stay but the rooms and facility needs some updating. I liked having a suite and the extra room. The bathrooms are old and shower hard to access through the old worn bath tub. The cleanliness can also be improved. I had to tell the desk to clean up between the beds, which they attended to quickly. The...

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Helpful?
Thank Linda M
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for providing feedback regarding your recent stay. We are pleased to hear you enjoyed the room and found the bed comfortable, however, we apologize for any inconveniences you encountered. Your comments have been relayed to the management team and they are looking into the issues you described. We appreciate the feedback, as it allows to...

Woodbridge, Virginia
Reviewed 3 December 2016

I have stayed at numerous Comfort Inn & Suites over the years, and prefer them out of the smaller chain hotels. However, this particular Comfort Suites I found lacking. The issue wasn't the staff, but the room. When I got to my room the first thing I noticed was the heavy chlorine smell. It smelt like I had walked into...

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Helpful?
Thank skyland2127
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for taking the time providing us with feedback from your recent stay. We are glad to hear you found the hotel nice, but we apologize for the issues you experienced during your time with us. The management team has reviewed your comments and they are looking into matter in an effort to improve our guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Comfort Suites Savannah Gateway Experience the best of traditional Southern hospitality and modern convenience as a guest of our friendly all-suites hotel, a top lodging choice for both leisure and business travelers to the area. Ideally situated nearby the historic downtown area, our modern Savannah hotel provides exceptional 5-star service, outstanding room rates and a fine collection of on-site services and amenities. Enjoy complimentary hot breakfast, free Wi-Fi, heated indoor pool with spa and beautifully appointed suites with microwaves and refrigerators. Located Near Downtown Historic District Situated at the gateway to this historic Southern city, our modern hotel offers the ideal spot for exploring the legendary charms of downtown Savannah. Home to stately mansions, museums, art galleries and landmark buildings, Savannah also offers stunning natural beauty, surrounded by sandy beaches like Tybee Island and rolling green golf courses. Located on a quiet street with easy freeway access, our comfortable hotel is within easy walking distance of restaurants and shopping. Savannah Attractions Immerse yourself in antebellum charm on a visit to this incredible destination, which is home to one of the nation's largest historic districts in the downtown area. Take a trolley tour to explore the amazing monuments and architecture of the neighborhood, or head to River Street for exciting shopping, dining and entertainment. You'll also find world-class golf courses in the area, scenic barrier beaches on Tybee Island and delicious Southern cuisine served all over. With a prime location near Savannah's historic district, our charming hotel is a convenient home base to explore all the attractions of the city. ... more   less 

Additional Information about Comfort Suites Gateway

Address: 596 Al Henderson Blvd, (Gateway Boulevard), Savannah, GA 31419-6094
Region: United States > Georgia > Georgia Coast > Savannah
Price Range: $136 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Gateway 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Comfort Suites Gateway Hotel Savannah
Comfort Suites Savannah
Savannah Comfort Suites
Hotel Style:
#8 Green Hotel in Savannah
#33 Romantic Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Gateway staff and other travellers.
2 questions
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over a year ago
Hawthorne, Florida, United States

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are only 3 floors with no view.”
 of 5 bubbles , 6 Dec 2016 | Read review
“We were in the front of the hotel. It was quiet, nonetheless.”
 of 5 bubbles JohnBoyinNC, 27 Oct 2016 | Read review
“Do not stay on ground floor...woke up at 3 am by cops outside door!”
 of 5 bubbles sam55TaylorsvilleNc, 8 Oct 2016 | Read review
“Request for the third level floor.”
 of 5 bubbles 773eunicei, 24 Aug 2016 | Read review
“there was a reunion in the conference room, did not affect the room - it was very quiet.”
 of 5 bubbles belcherfamily, 7 Jul 2016 | Read review
5 of 5