This s a small historic hotel on one of the iconic squares in Savannah. The location was great, walking distance to most of the historic district as well as the riverfront. Our room faced the Reynolds Square, but it was not noisy. Our room was nicely decorated and clean enough, but the mattress was horrible. We could see the dent in the middle before we even got in. I have never written a negative review about a hotel mattress, but this was the worst. Of course due to COVID, there was no housekeeping services, clean towels were available, but you had to go down and ask and then wait for them to go get them so you could carry them up. There was no included breakfast. They recommended Henry’s, a diner around the corner, but did not offer any coupon, nor was there a discount on the rate. The major desk manager was very unfriendly and not helpful, The other staff was nice. One of them gave us bottled water when we asked, but the rude manager charged us $1.50 for each bottle. Overall, not the best experience and we would not stay here again.…
We just can’t say enough good things about this historic property! The location was perfect and we never used our car once during our stay. After reading some reviews we decided to pay a little extra for a room with a view of the square and we are so happy we did. Everything was lovely with nicely decorated rooms and a spacious bathroom. Jennifer at the front desk really went out of her way to make our stay extra special, and we really appreciated her suggestions on where to go and eat during our visit. We will be recommending this hotel to all our friends and will definitely stay here in the future!
We stayed at Planters Inn over the weekend of May 14-16. We were looking forward to the experience as we enjoy boutique hotels and nice BnBs. Planters Inn fell far short of our expectations. It is in a nice location for walking Savannah and eating along the riverfront. The service was very poor. The only exception was Roderick, one of the bellmen, who always was friendly and helpful. The rest of the staff really didn't care much about us as guests and some were quite rude. Our room had a great view over the square but any "renovation" was very slipshod, as the room was just OK but not what it was described to be. We'll stay somewhere else next time in Savannah.
Their brochure says that they just had a 2 million dollar renovation. Well, it was certainly in need of a renovation. When I asked the front desk about it, the guy said oh yeah, we were going to, but COVID hit and we needed to use that money to stay afloat. The place is in TERRIBLE condition and the prices need to reflect the fact that they are not fixing it up. They charge as if it had been renovated when the paint is peeling and the furniture is damaged. The bathroom was mildewy and just all around gross. The rooms are also tiny - not at all like the pictures on the website. And they are still using COVID as an excuse not to clean the rooms. No housekeeping. But no discount.
Shout out to Savannah Cummins for her and her family stopping by our hotel Planters Inn great people beautiful people just like Savannah Cummins the great young lady and my city Savannah GA a great place to visit