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The DeSoto

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Traveller (664)
360
Panoramas (15)
Room & Suite (460)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#33 of 125 hotels in Savannah
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of the Historic District, The DeSoto reigns as “Savannah’s hotel.” She is a beloved landmark that has played a gracious hostess to presidents, celebrities and visitors since 1890. Treasured period details, including original crystal chandeliers and terracotta tiles, mix seamlessly with contemporary art, creating a thoughtful juxtaposition between history and modern-day style. When you stay at The DeSoto, you're within walking distance of so many famous attractions including Forsyth Park, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in one of two on-site chef-driven restaurants (Proof & Provision or 1540 Room). With over 20,000 sq. feet, our meeting and event space features panoramic views of the city, perfect for any gathering, business event or wedding reception.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Classic
Languages Spoken
English
4.0
4.0 of 5 bubbles1,641 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The DeSoto hotel garners appreciation for its prime location in Savannah, with guests enjoying the ease of exploring local attractions on foot. The staff's friendliness often receives commendation, yet some guests have indicated that service can be slow, especially concerning housekeeping. While the hotel's cleanliness is recognized, the rooms are critiqued for maintenance issues and lacking amenities, which, along with noise disturbances, have impacted guests' comfort. Consequently, several travelers question the hotel's value for money, pointing to overpriced services.
Location
Convenient
Atmosphere
Uninviting
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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jody h wrote a review Yesterday
Roaring Spring, Pennsylvania36 contributions54 helpful votes
Pros: Excellent walkable location. Smooth check in. Great service at front desk and restaurant. The breakfast at the restaurant was soooo good. super helpful and charming valet men at the entrance. They also open up ur door for you, give recommendations, and are just so welcoming. The beds are really comfortable. Room was spotless. Shower had great water pressure and lots of hot water. The pool is on the 2nd floor and a great place to relax. Cons: our room faced the street and it was Loud at night. Tons of people walking by drunk,yelling, cars beeping. Woke us up several times a night. If you aren’t a light sleeper or if your room faces the pool it might not be bad. The pool is not heated and way too cold to swim in April.
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Date of stay: April 2024
Value
Rooms
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Divine Venus wrote a review Apr 6
1 contribution
+1
Great location and beautiful view. It was in the middle of everything, walking distance to the cathedral, River Street, Jones Street and Forsyth Park. The bed was very comfortable and the staff were very nice and attentive. We ate breakfast at their café downstairs and it was really good.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: We went on the weekend and street parking was free.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The DeSoto
Responded 1 week ago
Dear Guest, We are delighted to hear that you enjoyed your stay with us and found our skyline view with the balcony to be amazing! Our prime location indeed offers convenience and accessibility, placing you in the heart of all the attractions, including the cathedral, River Street, Jones Street, and Forsyth Park, all within walking distance. It's wonderful to know that you found our bed to be very comfortable and that our staff provided attentive and friendly service throughout your stay. We're thrilled that you also enjoyed the breakfast at our café downstairs. Thank you for choosing to stay with us here at The DeSoto Savannah, and we hope to welcome you back again soon for another memorable experience Warm regards, Managing Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ellen D wrote a review Apr 5
Madison, Wisconsin4 contributions5 helpful votes
This hotel did not live up to its rating. I arrived at 3:15 and was told my room wasn’t ready. I understood that. Check in time was 4PM. However 4 PM came and went and I had to wait an additional hour, which caused me to miss the event I had flown into Savannah to attend. There wasn’t a front desk manager on duty to discuss this with and when I called the next day to describe my experience, the front desk manager was again not present. Instead I spoke to a very rude gentleman who repeatedly interrupted me and then insisted that while they tell guests check in is at 4, they actually don’t mean it. I tried again the next day to speak to the front desk manager who again wasn’t on duty. This will be my last time staying here. I highly recommend Perry Lane Hotel. The rest of my party stayed there and the hotel’s staff and management team were extraordinarily helpful and available.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: Trash in the hallways. Very loud street noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from General Manager, General Manager at The DeSoto
Responded 1 week ago
Dear EllenD111, Thank you for staying with us and for writing a review. We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay at our hotel. It is disheartening to hear that we fell short of meeting your expectations. We understand the frustration caused by the delay in your room's readiness and the subsequent impact it had on your plans. Your feedback regarding the lack of availability of our front desk manager and the discourteous manner in which your concerns were addressed is concerning to us, and we will certainly investigate this matter further to ensure it does not recur. If you still wish to discuss this further please reach out to us at sdhir@thedesotosavannah.com. We strive to provide exceptional service to all our guests, and it is regrettable that we did not meet this standard during your stay. We hope to have the opportunity to regain your trust in the future. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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crystalp82705 wrote a review Apr 1
Pennsylvania125 contributions93 helpful votes
Overall we had a very nice stay at the DeSoto. Pros: good location within the city, we were able to walk to everything we wanted to do. The hotel was clean. The staff was friendly. The valet was quick. The pool area was nice. Cons: outdated bathroom. The shower ran out of hot water very quickly. Housekeeping did not service the room until around 5pm even though we were out all day. This is the time we like to be back at the room to shower before going out to dinner.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at The DeSoto
Responded 1 week ago
Dear crystalp82705, We are delighted to hear that you enjoyed your stay at The DeSoto Savannah. Our prime location within the city indeed allows for convenient exploration, with various attractions within walking distance. It brings us joy to know that you found our hotel to be clean and that our staff provided friendly and efficient service. We are pleased to hear that you appreciated the promptness of our valet service and enjoyed the ambiance of our pool area. Your feedback regarding the bathroom and hot water supply is valuable to us, and we apologize for any inconvenience caused. We will address these issues promptly to ensure a more comfortable experience for our guests in the future. Additionally, we apologize for the delay in housekeeping services and will work on improving the timing to better accommodate our guests' preferences. We sincerely thank you for choosing to stay with us and hope to have the opportunity to welcome you back for another enjoyable experience. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dhmerker wrote a review Mar 2024
Winter Park, Colorado5 contributions1 helpful vote
This is a lovely hotel. Our room was perfect (almost) and we had a very nice breakfast with excellent service in the hotel dining room. I subtracted a star because the plumbing pipes made an unbelievable racket for about 45 minutes. Fortunately the banging stopped right before we were ready to hit the hay. I realize that this is an older hotel with a lot of charm and that inconveniences like this may just go with the territory.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at The DeSoto
Responded 1 week ago
Dear dhmerker, We greatly appreciate your kind words regarding your recent stay at The DeSoto Savannah. It brings us immense joy to hear that you found our accommodations to be lovely and your room to be perfect, along with enjoying a delightful breakfast served with excellent service in our dining room. However, we sincerely apologize for any inconvenience caused by the noise during your stay. Please rest assured that we are actively addressing this issue to ensure a more comfortable experience for our guests in the future. We understand that our historic charm may come with occasional quirks, and we are committed to providing a seamless and enjoyable stay for all our guests. We hope to have the opportunity to welcome you back soon for a flawless experience that truly reflects the standard of hospitality we strive to uphold. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christina J wrote a review Mar 2024
1 contribution
Highly recommend this hotel for a couple of reasons. First, the staff is absolutely the best service I have seen in a while. Front desk was incredibly friendly and even took the time to message me asking if everything was good with my room. The room itself is also great - super clean and spacious! If I ever return to Savannah, Desoto will be my first choice.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The DeSoto
Responded 2 weeks ago
Dear christinajY2303TW, We sincerely appreciate your glowing recommendation! We take immense pride in providing exceptional service, and it delights us to hear that our staff's hospitality stood out during your stay. Ensuring your comfort and satisfaction is our top priority, and we're thrilled that you found our rooms to be clean and spacious. It would be our pleasure to welcome you back to The DeSoto Savannah whenever your travels bring you to Savannah again. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian R wrote a review Mar 2024
United States4 contributions7 helpful votes
We did not stay at the DeSoto, two couples simply went into the bar area to grab a few drinks and watch college basketball. The two bartenders were completely overwhelmed, and it wasn't even that crowed. They only had one POS system and each bartender spent more time typing into the system and the other waiting to type into the system than anything else. We asked the bartenders to change the channel on the TV to the UCONN game and the bartenders stated that the remotes were taken and hidden and that they didn't know where they were. I went to the front desk, asked for the Hotel Manager and she was wonderful. She found the remotes and we were good to go. For the second round of drinks, I again went to the front desk to ask for the food and beverage Manager to assist as I didn't want to wait another 30 minutes for a drink. She came down, ask each bartender if they were OK and left. She didn't help them out at all and was extremely rude to other customers who were complaining more than we were. Overall, poor experience at the bar, would not go back.
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Date of stay: March 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at The DeSoto
Responded 2 weeks ago
Dear L7240RDbrianr, We apologize for the disappointing experience you encountered during your visit to our bar. It is regrettable that our service fell short of your expectations, particularly in regard to the efficiency of our bartenders and the handling of your requests. We value your feedback and have addressed these concerns with our team to ensure such issues are rectified. We are grateful for your patience and understanding, and we strive to provide every guest with exceptional service. We hope you will consider giving us another opportunity to exceed your expectations in the future. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rebecca D wrote a review Mar 2024
1 contribution
Everyone was extremely nice and very accommodating. Hotel was very clean. Wish the gift shop was open. Mattress was firm, no refrigerator, hair dryer was old and not very powerful. 200 characters is way too many to require in order to leave a review
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The DeSoto
Responded 2 weeks ago
Dear N4079WArebeccad, Thank you for sharing your experience with us. We're delighted to hear that you found our staff exceptionally friendly and our facilities clean and accommodating. We apologize for any inconvenience regarding the gift shop closure and the amenities provided in your room. We'll certainly take your feedback into consideration for future improvements. We hope to have the opportunity to welcome you back to The DeSoto Savannah for a more enjoyable stay. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SDF253 wrote a review Mar 2024
Louisville14 contributions3 helpful votes
This hotel in Savannah is a gem. Old and historic. Beautiful guest rooms and outstanding staff. Love staying here when I come to Savannah. Thank you for a great weekend. The Pups rescue event in Proof was great, except for the fact that my wife wanted to take them all home. Love this hotel and staff.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The DeSoto
Responded 3 weeks ago
Dear SDF253, We are thrilled to hear that you had such a wonderful experience during your stay at The DeSoto Savannah. It brings us great joy to know that you found our guest rooms beautiful and our staff outstanding. It was a pleasure to have you as our guest, and we're delighted that you enjoyed the Pups Rescue event at Proof. Please know that you are always welcome here, and we look forward to welcoming you back for another great weekend soon. Thank you for your kind words and for choosing to stay with us. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wanderer665639 wrote a review Mar 2024
2 contributions
Picture the scene: 4:30pm on a Friday. I’m in Savannah to help transfer my kiddo into SCAD. She’s at her orientation and I finish mine before her and return to the hotel and that’s when I DROP MY PHONE AND SHATTER THE SCREEN! The phone was rendered unusable- would not open the Home Screen or even answer when my daughter tried to call me. In a total panic, I go to the concierge desk for help. Thank goodness Becky was there and saved the day!! She located a place to fix my screen, determined it was farther than I could walk (since I couldn’t call a car from my phone) and DROVE ME THERE HERSELF!! What a mitzvah in her unbelievable empathy and support! Because they offer us a discount for being a student at SCAD, we already knew the De Soto Hotel was on our team, but Becky’s extraordinary energy is a 100% guarantee that we’ve found our new Home away from Home in Savannah!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The DeSoto
Responded 3 weeks ago
Dear Wanderer665639, Thank you for staying with us and for the kind review. We enjoyed having you as our guest at The DeSoto Savannah. It is great to know that our associates made your stay even more memorable. Your comments regarding the service Becky extended to you are truly gratifying to read. We are proud of having associates like her. It will be a pleasure to share your compliments with her. Thank you again for sharing that you will be returning in the future. It is lovely to know that we will be your home every time you visit our area. Warm regards, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$311 - C$544 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton savannah desoto hotel savannah, hilton hotel savannah desoto, hilton desoto savannah, savannah hilton
FORMERLY KNOWN AS
Hilton Savannah Desoto
LOCATION
United StatesGeorgiaGeorgia CoastSavannahHistoric District - North / Downtown
NUMBER OF ROOMS
246
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The DeSoto - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The DeSoto
Which popular attractions are close to The DeSoto?
Nearby attractions include Cathedral of St. John the Baptist (0.2 km), SCADstory (0.2 km), and Haunted Savannah Pub Crawl (0.1 km).
What are some of the property amenities at The DeSoto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The DeSoto?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at The DeSoto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The DeSoto?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The DeSoto?
Conveniently located restaurants include Crystal Beer Parlor, Wright Square Bistro, and Mrs. Wilkes Dining Room.
Are there opportunities to exercise at The DeSoto?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The DeSoto located near the city centre?
Yes, it is 0.7 km away from the centre of Savannah.
Are any cleaning services offered at The DeSoto?
Yes, dry cleaning and laundry service are offered to guests.
Does The DeSoto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The DeSoto?
Many travellers enjoy visiting Savannah Historic District (0.7 km), Flannery O'Connor Childhood Home Museum (0.2 km), and Olde Pink House (0.7 km).