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Hilton Savannah Desoto

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1,965 Reviews from our TripAdvisor Community

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Showing 1,940: English reviews
Marietta, United States
Reviewed 19 October 2015

Chose Hilton Desoto because it was away from the hustle & bustle of the crowded River Street yet was within easy walking distance. Staff was very friendly. "Anthony" in valet services was exceedingly friendly and even offered driving directions each time our car was delivered. Try out the bar one block from the Hilton Desoto called Billy's Place. We spend...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Willam N
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for choosing to spend your weekend getaway with us. We appreciate your feedback and hope you stay with us in the future.

Barrow-in-Furness, United Kingdom
Reviewed 15 October 2015

We arrived early evening and fairly tired from travelling. We had a delicious light meal in the bar and the lady serving us was friendly and service reasonably quick. Throughout our stay (five nights) we found every member of staff we came into contact with friendly, courteous and very efficient at their jobs. The lobby area was as you would...

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Helpful?
Thank Geoff M
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time share your experience while staying with us. It is always wonderful to hear positive comments like your regarding your staff. We focus daily on providing great customer service. We are working on the the internet throughout the hotel to improve the consistency. We hope you choose to stay with us next time you visit...

Muncie, Indiana
Reviewed 14 October 2015

The staff was always very accommodating and friendly. The room was a little worn and small, but clean. No funky smells, not too loud on the 8th floor. No matter when I took a shower, the water was only lukewarm. I wish there was a refrigerator in the room. I did not upgrade to a premium room with a view,...

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Helpful?
Thank indyemmett
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. We take guest feedback very seriously. We appreciate the kind worlds regarding our staff. I hope you consider staying with us in the future.

Washington, United States
Reviewed 13 October 2015

The walls are paper thin and the hotel is surrounded by bars with loud drunken revelers who pour into the street disrupting sleeping guests. I heard the guests in the adjoining room slam each other against the walls while they decided to indulge in drunken sex.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Andrew M
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. Your comments are very valuable to us and I apologize that you were disturbed by the noise. We will share your comments with our owners.

Malibu, California
Reviewed 12 October 2015

I stayed at the DeSoto for a conference and can't say enough positive things about the staff - everyone working at that hotel was helpful, pleasant and knew how to deliver customer service! The location is perfect - right in the historic district and everything is walking distance (except Bonaventure Cemetery). The rooms are a bit run down and the...

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Helpful?
Thank SandyQTraveler
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear SandyQTraveler, Thank you very much for taking the time to fill out a survey on your recent stay here at the Hilton Desoto Hotel. We all appreciate your kind words on our staff and comfortable room condition. Your patronage and feedback is extremely important to all of us and we hope that when your travel brings you back to...

Saint Louis, Missouri
Reviewed 11 October 2015 via mobile

Having never been to Savannah, wasn't sure where to stay. The toilet in the room didn't flush & there was a screaming baby in the room next door, but when we asked to be moved, they did so immediately! This is centrally located in the Historic District, you can walk anywhere, will stay here again. Plus there's a Starbucks in...

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Helpful?
2Thank MartinCL73
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for staying with us while visiting Savannah. We apologize for the issues that you first encountered but are glad that we could resolve them. We look forward to you staying with us next time you are in Savannah.

Charleston, United States
Reviewed 10 October 2015

Very nice hotel with a charming lobby, friendly staff and great location. The biggest fault is the fitness center, only a few machines, for such a big hotel it should be 3X in size. The check in process was a little slow for others, we were fine. It seemed like people were answering the phone / talking vs. checking people...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Donald K
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

We appreciate you taking the time to give us feedback on your recent stay and will share them with our staff. We are glad that overall you had a enjoyable stay and hope you consider staying with us in the future.

Collegeville, Pennsylvania
Reviewed 8 October 2015

We had and 8th Floor room, nice view of Savannah. Room was spacious; would have been nice to have a fridge; pillows a little too soft for my liking but overall very nice hotel. Location was within walking distance of everywhere we wanted to go; cannot comment on food as we did not utilize hotel restaurants. Front desk staff very...

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Thank Travelingteez
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share your recent experience with us. We are glad that you enjoyed your stay and hope your stay with us in the future.

Savannah, Georgia
Reviewed 2 October 2015

There ,for a party . We were there for a dinner and fund raiser, been here a lot for special party . also been here for Sunday brunch many times. always special ,ever one from the door man to the front desk and the waiters, cooks and the bartenders were great, always a great time never not a WOW time.

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1Thank Elliot63
huntsville7, Director of Sales at Hilton Savannah Desoto, responded to this review

Dear Elliot63, Thank you for taking the opportunity to fill out a survey on your recent stay with us here at the Hilton Desoto. We are very appreciative of your kind comments and we are delighted to hear that you always find our hotel special, and the hotel staff always going the extra efforts to create a "Wow Experience "...

Newtown, Pennsylvania
Reviewed 30 September 2015

What a great location! Very nice check-in area, and the staff were most courteous and helpful. That's why it was such a shame so much else went wrong. On first entering our room, it was impressively spacious and airy, with a balcony and corner windows. That's where it ended. First, because it is an older hotel, there was an air...

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2Thank Ooskus
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear Ooskus, Thank you very much for taking the time to comment on your recent stay and experience here at the Desoto Hilton. Please accept my sincere apologies for all the issues your encountered with your room conditions and experience in our hotel restaurant. I must say that I am really aghast and embarrassed by these issues. I will certainly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 

Additional Information about Hilton Savannah Desoto

Address: 15 E Liberty St, Savannah, GA 31401-3920
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range: $272 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Savannah Desoto staff and other travellers.
12 questions
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over a year ago
Dallas, Texas
8 months ago
Seaford, Delaware
over a year ago
Saint Simons Island, Georgia
2 months ago

See all questions (12)

Questions? Get answers from Hilton Savannah Desoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view.”
  • View from the 7th floor balcony.
 of 5 bubbles EmmeMED, 13 Mar 2017 | Read review
“city view, clean modern room”
 of 5 bubbles giulesj, 13 Mar 2017 | Read review
“Beautiful views of the city from higher floors, however balcony was old and seemed a bit unsafe. I was scared to go out on it.”
 of 5 bubbles nancysH9302QK, 7 Mar 2017 | Read review
“The elevators are slow so a lower floor is useful. Get a room away from the churches - as bells do ring out frequently.”
 of 5 bubbles ccampbellsp, 7 Mar 2017 | Read review
“Check room first.”
 of 5 bubbles 133chuckl, 4 Mar 2017 | Read review
5 of 5